K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 2,510 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 12th December 2024

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“K&B Audio were reliable with excellent customer service. The turntable bundle with active speakers arrived the day after I ordered. The sound quality is good for the price point. I would definitely shop with them again. Thank you 😊”

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Posted 7 months ago

“Easy to use website, excellent site for reviewing options and identifying most appropriate system. Good value product purchased with supporting e mails to guide and advise. Product was delivered within 48 hours and was easy to set up and well packaged.”

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Posted 7 months ago

“Excellent product knowledge and fast response and delivery of equipment.”

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Posted 7 months ago

“Delighted with my new record player , great sound much better than my basic model I bought a few years ago , I would recommend”

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Posted 7 months ago

“Excellent seller.. excellent items .”

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Posted 7 months ago

“Excellent product with cheapest price I could find. Fast delivery and well packaged. Great company I would use again.”

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Posted 7 months ago

“Seamless ordering. Good price and delivered very quickly exactly as ordered. Would happily order again any time.”

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Posted 7 months ago

“In short K&B Audio have been outstanding .their customer care goes beyond .so pleased to have dealt with them , both Craig and jack have been very patience with myself as I knew nothing at all with the audio system they have supplied . Well done”

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Posted 7 months ago

“Fantastic quality, I'm loving my new gear! The turntable was nicely packaged and really easy to set up. All the cables you need are in the box and everything is to a nice quality/ finish. Goes very well in the living room! Also I'm absolutely staggered how quickly it came as well. Ordered on a Friday afternoon it came Saturday lunchtime.”

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Posted 7 months ago

“Really speedy delivery and excellent service. My son and I have both bought the same turntable and speakers last month and we couldn’t be happier with them.”

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Posted 7 months ago

“The turntable and speakers are great. The quality of the sound is just first class.”

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Posted 7 months ago

“Update 24/09/2024 Posting an update to my original review of K&B Audio as I recently had an issue with my speakers. After sales customer service is a good test of a company and I have to say this experience has been great. Very prompt response to my original enquiry about the process under warranty with a link to how to return the product to K&B for testing. Fault was confirmed and replacement speakers sent out yesterday afternoon, arriving today. All plugged back in and listening to music again! Big thank you to Jack who handled this all. ***** Really pleased with the service from K&B. Competitively priced and delivery was prompt (with items nicely packaged). I really liked the follow up emails with advice about product set up and tios for looking after vinyl - nice additional touch.”

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Posted 7 months ago

“I placed an online order with K&B, for a turntable and speakers, which turned out to be out of stock. They were quick to email me with information about expected delivery, and some suggested alternatives. I rang and discussed my options with Jack, who was extremely friendly, knowledgeable and helpful. I decided to hang on for the original items ordered, and was kept up to date with everything by Jack. K&B have been great to deal with, and I would be happy to recommend them.”

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Posted 7 months ago

“There was plenty of information about speakers on the K&B site. I found the speakers I was looking for at a great price, and with the discount code it was even lower. Ordering was straightforward and the speakers arrived only a day later than the anticipated delivery date (I’m in the Scottish Highlands).”

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Posted 7 months ago

“Delivered quicker than expected. Now they are fitted they sound amazing. Really well made and easy to install.”

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Posted 7 months ago

“The Pure Classic H4 is well up to expectations, except: I was expecting a system of Presets that enables a single button selection of a station from one source, with a single selection of a station from another source, without having to switch sources: e.g. preset for BBC Radio 3 direct on FM to Classic'FM' on DAB+. Two Preset Button presses in succession, toggling as required between the 2 preset buttons, without switching sources in between. It seems that there is a separate Presets List for each of GAD+ and FM. Why is there no 'crossover'? I hope I am wrong, but until I find otherwise, the Pure Classic H4 is significantly below par in its practical operation, and disaappoints. Will someone enlighten me please?”

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Posted 7 months ago

“Good site easy to navigate . Prompt delivery. Good online technical support”

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Posted 7 months ago

“Brilliant service and great advise as ever...”

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Posted 7 months ago

“Great service, and the radio arrived way ahead of schedule.”

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Posted 7 months ago

“Very impressed. First time I have used K&B but will definitely use again.”

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Posted 7 months ago

K&B Audio is rated 4.9 based on 2,510 reviews