K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,558 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,558 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 17th August 2024

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided against the "usual" retailers and purchased from K&B Audio and was not dissapointed. Excellent service, regular updates and my item was delivered next day. Arrived perfectly packaged. Really pleased.”

Helpful Report

Posted 1 month ago

““Outstanding Service and Quality Products from K&B Audio” I recently purchased the Audio-Technica LP60X turntable and Edifier R1280DB speakers from K&B Audio for my son’s Christmas gift, and I couldn’t be happier with my experience. Although I won’t be able to fully test them until Christmas Day, I took a peek to make sure everything was in order—and it absolutely was! The delivery was lightning-fast, arriving the very next day, which was an unexpected and pleasant surprise. Everything was impeccably packaged, ensuring the items arrived in perfect condition. Both the turntable and speakers look sleek, feel robust, and exude quality—ideal for my son, who’s just starting his vinyl journey. What impressed me most was how easy K&B Audio made the entire process. Having a great bundle ready to purchase saved me the hassle of finding compatible speakers to complement the turntable. From the swift dispatch and delivery, everything was seamless from start to finish. The bundled turntable and speakers offer a fantastic mix of performance and price, and I’m confident my son will enjoy a reliable setup that treats his records with care. Overall, I’m thrilled with my purchase and the service I received. Based on this experience, I’d highly recommend K&B Audio to anyone looking for quality audio equipment and excellent customer care. Thank you, K&B Audio, for helping make Christmas extra special this year!”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you so much for your kind and thoughtful review! We're absolutely delighted to hear that you're pleased with both the Audio-Technica LP60X turntable and the Edifier R1280DB speakers, as well as with the service we provided. It’s wonderful to know that everything arrived promptly and in perfect condition, and that the bundled setup was a great choice for your son’s new vinyl journey. We strive to make the process as seamless as possible, and your feedback is truly appreciated. We’re confident that your son will enjoy his new audio setup, and we're so happy we could help make his Christmas extra special. Should you need any further assistance or recommendations in the future, don’t hesitate to reach out. Thank you again for choosing K&B Audio. We look forward to serving you again soon!

Posted 1 month ago

“Great service from K&B from the start. I loved the videos on the website for each of the products, and communication and delivery were good too. After only a few uses, the Audio-Technica AT-LP70XBT seems like a great choice and the instructions to set it up were clear. I'm also very pleased with the Edfier speakers too. Would thoroughly recommend K&B.”

Helpful Report

Posted 1 month ago

Hi Greg, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a positive experience with K&B Audio from start to finish. It’s great to know that the product videos, communication, and delivery all met your expectations. We’re also delighted that you’re enjoying the Audio-Technica AT-LP70XBT and the Edifier speakers. It’s always our goal to ensure that our customers have a smooth setup experience, and we’re so pleased the instructions were clear and helpful. Thank you again for your recommendation – it means a lot to us. Should you need anything further, we’re always here to help. Best Regards, K&B Audio

Posted 1 month ago

“Great service and communication. What I ordered was not in stock but an upgraded alternative was located and supplied. Couldn’t be happier! Very prompt delivery, thank you”

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Posted 1 month ago

Hi Keely, Thank you for your feedback! We’re thrilled to hear you're happy with the service and the upgraded alternative we provided. It’s great to know the delivery was prompt and everything met your expectations. If you need any further assistance, feel free to reach out. We appreciate your support and look forward to helping you again! Best Regards, K&B Audio

Posted 1 month ago

“I was pleased overall with the website. However , I couldn't find the dimensions of the speakers anywhere . I ordered in the hope that the size was OK. Luckily it was. The only other downfall I thought was the delivery . It was great that it was fast but there wasn't any notification of when it was likely to be on the website before the order went through. At the time it was due to be delivered I wasn't going to be in. I had several attempts to change the delivery time on the couriers website but it wouldn't let me. Luckily the courier managed to leave with a neighbour which is what I would have requested anyway if their website had allowed me. I was worried that they might leave them at my property unattended. All worked ot fine in the end though. Very happy with the product.”

Helpful Report

Posted 1 month ago

Hi Philip, Thank you for your feedback and for sharing your experience. We’re pleased to hear you’re happy with the product and that everything worked out in the end. Regarding the dimensions of the speakers, these can be found on the product page under the “Specifications” tab. We appreciate your comment, as it highlights the importance of ensuring this information is easy to locate. I’m sorry to hear about the challenges you faced with the delivery process. While it’s great to know the courier was able to leave the item with a neighbour, I understand your concerns about not being notified or able to amend the delivery time. Your feedback has been noted, and we’ll review this with our courier partner to help improve the experience in the future. If there’s anything else we can assist you with, please don’t hesitate to let us know. Kind Regards K&B Audio

Posted 1 month ago

“Excellent communication, there was a short delay in the shipping of my product but Hannah kept me up to date. Very polite and professional, website was easy to navigate also”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We're really pleased to hear that you were happy with the communication and that Hannah kept you updated during the short delay. It’s also great to know you found our website easy to navigate. We truly appreciate you taking the time to share your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again for your support! Kind Regards K&B Audio

Posted 1 month ago

“Extremely speedy service. Can’t fault it. Thanks”

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Posted 1 month ago

Hi Chris, Thank you for your kind words! We're delighted to hear that you were pleased with the speedy service. We appreciate your support! Best Regards, K&B Audio

Posted 1 month ago

“Very quick delivery, record player easy to set up. Love it!”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We’re thrilled to hear that the delivery was quick and that the record player was easy to set up. We’re so glad you love it! Best Regards, K&B Audio

Posted 1 month ago

“Very pleased with the service we received from K&B Audio. Lots of choice on their website and fast delivery of speakers and record player. Products themselves are great. Easy to set up, we didn't need to contact them but it was good to know we had that option if needed. Great sound from the Edifier speakers, really happy with everything!”

Helpful Report

Posted 1 month ago

Thank you for your kind feedback! We're so pleased to hear that you're happy with the service, product selection, and fast delivery. It’s great to know the setup was straightforward and that you’re enjoying the sound quality from the Edifier speakers. We appreciate your support and are glad everything met your expectations. Best Regards, K&B Audio

Posted 1 month ago

“Excellent service and aftercare. Speakers are amazing. Because of this I have made several purchases from this company.”

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Posted 1 month ago

Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with both the service and the speakers. We truly appreciate your continued support and are grateful for your repeat business. Best Regards, K&B Audio

Posted 1 month ago

“What a fantastic service, this was second to none. It was easy to select what I wanted ,easy to order and a very speedy delivery made it a very enjoyable experience. My items arrived well packaged and in pristine condition. I was kept up to date throughout the process and the emails with the set up instructions and advice were very very helpful. A big thank you to K & B Audio for such a fantastic job. I would strongly recommend K & B Audio to anyone.”

Helpful Report

Posted 1 month ago

Hi John, Thank you so much for your kind and detailed review! We’re delighted to hear that your experience with us was so positive, from the easy ordering process to the speedy delivery and helpful setup instructions. Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing K&B Audio – we’re thrilled to have been able to assist you! Best Regards, K&B Audio

Posted 1 month ago

“Excellent service, order confirmed, acknowledged and shipped within a very short time. Resolved a minor query very promptly and courteously. Will use again for the right product.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you for your kind feedback! We’re delighted to hear that you were pleased with our service and support. Best Regards, K&B Audio

Posted 1 month ago

“Great customer service from Jack and the team . 5 star products at a competetive price”

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Posted 1 month ago

“Brilliant service from ordering to receiving.we have never had this greater service from a supplier,even Amazon.”

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Posted 1 month ago

“Bought a pair of Edifier desktop speakers. Had a quick and helpful chat on the phone first before placing order then, as I live quite locally, I was able to pick them up a couple of hours later. Excellent and friendly service, I'd certainly recommend and also use K&B again myself.”

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Posted 1 month ago

“Fantastic service, less than 24 hours from order to delivery. Very useful email set up instructions as well. Thanks”

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Posted 1 month ago

“Good prices. Swift delivery. Good quality products.”

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Posted 1 month ago

“Fast delivery and follow up email to set up new purchase . Excellent service.”

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Posted 1 month ago

“Really easy and swift process from start to finish. Great choice of high quality products at competitive prices. Lots of information provided and arrived super quick. Love the product too! Super turntable and amazing sound.”

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Posted 1 month ago

“Fast delivery, great price”

Helpful Report

Posted 1 month ago

K&B Audio is rated 4.9 based on 2,558 reviews