K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,558 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,558 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 8th January 2025

248

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and quick delivery.”

Helpful Report

Posted 8 years ago

“Although the wrong colour speakers were sent out Craig immediately got the correct ones sent out for next day delivery. Excellent service would definitely use again and recommend to others.”

Helpful Report

Posted 8 years ago

“Speedy service and arrived when she huddled to arrive”

Helpful Report

Posted 8 years ago

“great service, quick delivery”

Helpful Report

Posted 8 years ago

“Very helpful and informative - will be using again”

Helpful Report

Posted 8 years ago

“The iPod Touch wall unit arrived quicker than expected which is a great service. I wasn't overly enamoured with the pictures of the mount I saw online; I thought the bezel looked very large for such a small device it was encasing, but as it was only going in the bathroom and there was nothing else anywhere I thought I'd give it a try. It arrived and I was very pleasantly surprised that it isn't as big as it seems, and it actually is very neat. So much so, I immediately bought another one for downstairs too, which again arrived next day.”

Helpful Report

Posted 8 years ago

“Excellent so pleased with it highly recommend this purchase”

Helpful Report

Posted 8 years ago

“Brilliant Service - ordered at 4pm - arrived next day at 11:00am”

Helpful Report

Posted 8 years ago

“Initially they sent me the wrong item. It was a double bracket instead of a single. However this was dealt with superbly, they arranged collection of the incorrect item from my place of work and the replacement correct item was delivered the day after I alerted them to the issue. Communication was awesome and in my opinion, yeah mistakes happen, its how they are dealt with that matters and this is how its done!”

Helpful Report

Posted 8 years ago

“By the far the worse experience ever. - Bought a Systemline E200BT DAB/FM In Wall Radio, which is faulty as it does not pick up any DAB radio stations. - Contacted to return - It is not a 'No Hassle Return' as advertised on their website. - I have to pay for return postage, even though item is faulty. Got told that the antenna supplied with the radio is not a DAB antenna, so the fact that this does not pick up any DAB station isn't faulty according to them. This is advertised as a DAB radio but apparently isn't supplied with a DAB antenna?! The worse returns experience ever. Will never ever use this company again!”

Helpful Report

Posted 8 years ago

Hello, I am sorry you feel this way, however this review is not very fair as you have only just contacted us the same day you have left this review, you have not even returned the item yet. We have replied to you promptly and have not given any objection to you returning the item. DAB reception is hit and miss and often requires an external roof/loft mounted aerial. This does not make the item faulty. We will of course fully test this item when returned. The included antenna is FM/DAB suitable for the item but if you are in a poor DAB area then as per the above the external antenna is required. I have replied to your email and have offered to refund your return postage as a gesture of good will, however this review is unfair, we delivered the item very quickly, we have replied promptly to your contact, we are happy for you to return for a full refund, and if found faulty we would always refund postage. Kind Regards, Craig Tech 4 Homes Ltd

Posted 8 years ago

“At last a radio for the bathroom which sounds clear and is out of the way, no more batteries to change. Nice looking speakers too.”

Helpful Report

Posted 8 years ago

“Very good service.”

Helpful Report

Posted 8 years ago

“Does exactly what it says. Worked first time with my Windows phone. The only problem I had; I couldn't get it to work through my current EIS amplifier, which would have been a bonus”

Helpful Report

Posted 8 years ago

“excellent service”

Helpful Report

Posted 8 years ago

“Fantastic service from stat to finish”

Helpful Report

Posted 9 years ago

“The item ordered was exactly as described competitively priced and delivered very quickly. I would definitely purchase again and would recommend this trusted seller.”

Helpful Report

Posted 9 years ago

“Quick delivery kept in formed of the delivery stages”

Helpful Report

Posted 9 years ago

“Excellent communication. I sent several emails with many questions and each one was answered perfectly. Brilliant company and product.”

Helpful Report

Posted 9 years ago

K&B Audio is rated 4.9 based on 2,558 reviews