K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,557 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 3rd January 2025

Heidi Rutley

244

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Fast delivery and good competitive prices.”

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Posted 3 years ago

“Brilliant service, called checked stock, ordered, received dispatch email within an hour and delivered very next day, will be ordering more equipment”

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Posted 3 years ago

“Easy to navigate, informative website and efficient, speedy delivery. Very satisfied.”

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Posted 3 years ago

“So K&B was recommended to me by a couple of people and so was already confident in purchasing. Not only was the price very competitive the online process was straightforward and when I had an issue with my delivery address not only was this rectified promptly I got a call confirming the next day. The speakers arrived well packaged and operate beautifully! Thanks again K&B”

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Posted 3 years ago

“Quick delivery and good communication. Really happy with the turntable and speakers I ordered. Website made it easy to pick something. Definitely recommend.”

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Posted 3 years ago

“I contacted customer service to ask them to contact Parcelforce so that they could redeliver my order as they had ignored my requests online. The customer service agent argued with me on email- very unprofessional; and basically blamed me for the situation. He then said that he had contacted Parcelforce who had agreed to redeliver the item. After 4 days of waiting and ended up having to drive to the other side of town to collect my order as the electrician was waiting to fit the item. I'm still waiting for my delivery charge to be reimbursed as requested.”

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Posted 3 years ago

Hi Evette, my apologies for the issues you've had with Parcel Force. They are normally reliable and don't cause us any issues. I can see that you placed the order on the 28th and Parcel Force attempted delivery on the 29th with no one at home so took it to a local post office instead of re-delivering it the next day so I apologise on their behalf. I have reviewed the email chain with our customer service agent and see that he requested Parcel Force to re-deliver to your home address, which unfortunately Parcel Force did not do leaving the only option to collect from your local post office. I will refund your delivery costs as a gesture of goodwill and once again apologise for your delivery experience. Kind regards, Craig.

Posted 3 years ago

“Very quick delivery. The amp was well described and is perfect for our needs. Thanks. Phil”

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Posted 3 years ago

“Ive bought speakers, ive not taken them out of the packaging yet as they are going to be a Christmas gift but they were Good value and I had a very quick delivery time .”

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Posted 3 years ago

“Informative website speedy efficient delivery.”

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Posted 3 years ago

“Excellent service, can not fault K&B, I recommended them to a customer of mine, (I’m an electrician) he purchased the systemline E50, I have just installed them for him, and the sound is amazing,”

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Posted 3 years ago

“Used these folk a few times, always very helpful, website and ordering is nice and easy.”

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Posted 3 years ago

“Super efficient, thank you!”

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Posted 3 years ago

“Helpful friendly and knowledgeable staff with great products.”

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Posted 3 years ago

“Very good. Brilliant service.”

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Posted 3 years ago

“Clearly K & B Audio are a well managed company. My order was delivered inside the 24 Hrs promised. A very well handled transaction. I have no hesitation in recommending this supplier. Very well done K & B Audio.”

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Posted 3 years ago

“Free next day delivery and excellent price, what more do you need?”

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Posted 3 years ago

“Speakers were a gift for my son, he loves them. Excellent service super fast delivery. Highly recommended”

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Posted 3 years ago

“Very Happy with the service.”

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Posted 3 years ago

“Super fast delivery great item and price”

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Posted 3 years ago

“Very speedy delivery, and exactly what I was looking for!”

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Posted 3 years ago

K&B Audio is rated 4.9 based on 2,557 reviews