K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,557 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 3rd January 2025

Heidi Rutley

244

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Speakers arrived really quickly (even during lockdown). Quality superb. Would recommend!”

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Posted 4 years ago

“I read the reviews of this company and the one thing that stood out was their customer service. I was not disappointed when I purchased some speakers. We are renovating our house and I have always wanted ceiling speakers. I tried to do some research on line but there were so many to choose from I didn't know which way to turn. I called K&B Audio and the guy on the phone (think Craig) was unbelievably helpful. My research had led me to some speakers which were really expensive and Craig actually advised me I wouldn't need to spend so much for what I wanted. They're not just after making a quick buck! They were even on hand after we purchased to help our electrician fit them correctly. Will definitely be using them again. Thank you”

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Posted 4 years ago

“Bought item on line. Listed as in stock. Actually spoke to an advisor prior to ordering. Placed order, K&B took the money, sent a confirmation email and then silence. 3 days later phoned to find out status only to be told they had no stock and would not get any more until July!! Apparently i was next on the list to call and be told? Absolute garbage from start to finish.”

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Posted 4 years ago

Hi Mark, I am really sorry for the issues with this, it was in stock when you contacted us but they were selling quite fast, we oversold by 1 rock speaker which was unfortunately yours. We thought we could get one from another source hence keeping you waiting but unfortunately we couldn't get that either. We are really sorry to have let you down, our stock is normally very accurate but as we're running with just 2 people due to COVID-19 we are making some mistakes. Kind regards, Craig . M.D

Posted 4 years ago

“Great service, arrived next day!! Brilliant to have the peace of mind that if anything goes wrong or need technical advice the support is there.”

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Posted 4 years ago

“Hi Aiden thanks for your help with my Lithe bathroom speaker the in-line filter you recommended has removed the background hum as you said. Thanks Roddy”

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Posted 4 years ago

“Quick delivery and great service!”

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Posted 4 years ago

“Speedy service, well packaged and very competitive price. I hadn’t heard of K&B Audio before but I will be recommending them to others now.”

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Posted 4 years ago

“I ordered a KB Sound iSelect Spare Remote Control on Tuesday and it was with me on Wednesday morning. Excellent product and service.”

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Posted 4 years ago

“Fabulous service, informative and helpful. Excellent products at a reasonable price.”

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Posted 4 years ago

“Delivery was really quick and ordering was straight forward. Had a great sale on which meant I chose them over other retailers.”

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Posted 4 years ago

“Delivered next day product as described Very good service”

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Posted 4 years ago

“Quick delivery”

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Posted 4 years ago

“Really helpful. Great product range. Would recommend.”

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Posted 4 years ago

“Great advice. Great price.”

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Posted 4 years ago

“These guys are the best, very polite and a pleasure to deal with, follow them on Instagram too👌”

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Posted 4 years ago

“Very impressed from ordering through to delivery!”

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Posted 4 years ago

“Purchased a couple of lithe ceiling speakers after great online chat assistance. A1 customer service and advice from K&B. Already got the next order in with them.”

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Posted 4 years ago

“A hassle free transaction.”

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Posted 4 years ago

“Fast delivery and quality products and service”

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Posted 4 years ago

“I purchased a set of Adastra speakers. The service was quick, simple and delivered as suggested. Will definitely use these guys again soon for my next project 😁.”

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Posted 4 years ago

K&B Audio is rated 4.9 based on 2,557 reviews