K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.94

4.9 Rating 2,510 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 12th December 2024

231

Anonymous

Anonymous // 01/01/2019

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“Great information provided about products bought and quick delivery”

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Posted 3 months ago

“I recently purchased a new pair of speaker for my husband's birthday from K&B Audio and was very impressed with my overall experience. The website was incredibly user-friendly, making it easy to navigate and find the perfect product. The delivery was incredibly fast, and I received my order well before the estimated delivery date. While I didn't need to contact customer service, I've heard great things about their responsiveness and helpfulness. I'll definitely consider K&B Audio for future audio purchases. My husband was also very happy.”

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Posted 3 months ago

“Will definitely use K&B Audio again. The sale service & after service was brilliant, any worries you may have about ordering on the Web are soon reassured when you order from them . Will use K&B Audio again & have already told others how affishent they are.thank you .”

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Posted 3 months ago

“I would love to be able to sit here and write a brilliant review! How ever.. unfortunately that is not the case. The product was shipped & arrived super quick via DPD. The product is packaged well. The instructions are super simple to follow and the look of speakers themselves are very impressive. The whole install took less than a hour. Setting up the speakers is nice and easy via Bluetooth and the LitheAudio app to change settings on the speakers is very user friendly. My speakers are wired off a spur of my lighting circuit as the instructions state - this is where it’s gets bad. I turn my kitchen lights on and bang. The RCD trips. Kitchen lights go off. The RCD trips the second you try and put it back on. I disconnect the power to the speakers and my lights come back on. Connected a flex cable to the speaker power supply and plug them into a socket. Bang. The socket rcd trips. The issue being a faulty power supply. Called K&B audio on Friday (16th) and explain the issue. They tell me they will email Lithe audio and get a replacement power supply shipped to me and will email a confirmation as to what is happening. Again call K&B audio on Monday (19th) and I am told someone will call me back. I never received a call. I called again today Tuesday (20th) spoke to Jack and was told Lithe haven’t responded to there email but he will chase and all should be resolved by today. Still no follow up email as to when I will be receiving a new power supply. So this is where I am at today. £300s worth of speakers unusable. Personally I think for a product that is a few days old to have the power supply fail is not acceptable. Yes these things happen but I am no further on getting my product working.”

Helpful Report

Posted 3 months ago

Hi Jack, my apologies that your PSU was faulty. I have looked into this and can see that a replacement PSU was sent via next day courier on Tuesday 20th from Lithe Audio directly, after your conversation with our Jack. Please let me know if you have not received this yet so I can get it resolved ASAP for you. Kind regards, Craig.

Posted 3 months ago

“excellent communication,and very speedy,efficient service.Will be my first port of call if I need further hi-fi gear”

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Posted 3 months ago

“First class service, entry level system for my daughter arrived early, easy set up, up and running in less than 10mins. East to deal with K&B and would recommend them highly.”

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Posted 3 months ago

“Very pleased with the record player i purchased extremely fast delivery service packaging was very well protected thank you for the service that you provided”

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Posted 3 months ago

“Fast delivery, well packed, good price . Am totally happy with my purchase”

K&B Audio 5 star review on 17th August 2024

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Posted 3 months ago

“Easy to navigate and find what I was looking for, and detailed clearly any other alternatives and/or bundles that said item was included in. Delivery was much faster than anticipated, too, with delivery arriving on a Sunday when ordered on Friday.”

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Posted 3 months ago

“Excellent service. Could not ask for more delivered my new Hi-Fi stand the following day. Brilliant”

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Posted 4 months ago

“Excellent service and technical knowledge. Will definitely be using again”

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Posted 4 months ago

“Excellent service, quality equipment at a great price. Arrived when expected. Would definitely recommend K&B.”

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Posted 4 months ago

“Ordered a hi-fi rack. Was very impressed by quality of product, service and delivery. Would use again.”

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Posted 4 months ago

“first class service, competitive pricing, and both the communication and the delivery process were excellent. Delighted with the product too!”

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Posted 4 months ago

“Excellent quality both Visual and sound . Very quick turn around from order and Delivery… highly recommended. So glad I decided to use this company . And go back to vinyl.”

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Posted 4 months ago

“A great bit of kit quick delivery great sound good service”

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Posted 4 months ago

“The item I purchased arrived the following working day, all in good order and was exactly as we expected, fantastic!”

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Posted 4 months ago

“Good company products arrived on time”

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Posted 4 months ago

“I had a fantastic experience with K&B audio, great communication, speedy delivery and a quality product. I’d highly recommend.”

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Posted 4 months ago

“Order paced late at night and the order was shipped early the next day. Product arrived in good time and was packaged well 😊”

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Posted 4 months ago

K&B Audio is rated 4.9 based on 2,510 reviews