K&B Audio Reviews

Name: K&B Audio
Address: Unit P1, Pegasus Building, Daedalus Drive, Lee-On-The-Solent, Hampshire
Rating: 4.93

4.9 Rating 2,557 Reviews

99 %

of reviewers recommend K&B Audio

4.9

Based on 2,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About K&B Audio:

We help with home audio products designed to make the most of your kitchen & bathrooms. Our ranges include radio systems, ceiling speakers and much more!

Visit Website

Phone:

02393190955

Email:

sales@kbaudio.co.uk

Location:

Unit P1, Pegasus Building,
Daedalus Drive,
Lee-On-The-Solent
Hampshire
PO13 9GX

K&B Audio 5 star review on 3rd January 2025

Heidi Rutley

244

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, the price was very fair, and fast speedy delivery. The team was able to advise the most effective method of making it work for me.”

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Posted 3 years ago

“Very pleased with the Radio/Compact Disc player,along with the Service and prompt delivery”

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Posted 3 years ago

“Excellent communication & quick delivery.”

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Posted 3 years ago

“Excellent service , delivered as promise Great follow up Will use u again Many thanks”

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Posted 3 years ago

“Best price on the speakers I wanted and super quick delivery. Excellent company.”

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Posted 3 years ago

“Helpful on telephone prior to ordering, equipment arrived within 18 hours! Could not be happier! Purchased a turntable and speakers which have revitalised my love of music! Thanks!”

K&B Audio 5 star review on 21st October 2021

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Posted 3 years ago

“Good product, great price point and efficient ordering and delivery . Would definitely use K&B Audio again . Steve , Stranraer”

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Posted 3 years ago

“Great service. Purchased one day and the product arrived the very next day. Well packaged too. Product was reasonably priced and I’m delighted with it.”

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Posted 3 years ago

“Fantastic clear communication, information about delivery dates and obviously great price on desirable products”

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Posted 3 years ago

“Should of bought better speakers”

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Posted 3 years ago

“Brilliant service. Cannot recommend them enough.”

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Posted 3 years ago

“Very quick delivery. System is understated, which I like, but the sound is awesome for a system at this price. True quality, because you can’t beat vinyl.”

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Posted 3 years ago

“Arrived on time, well packaged and I am over the moon with the product. These speakers are excellent. Love them.”

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Posted 3 years ago

“Very clear and well set out website to browse, select and order products, and an introductory discount as well! Very good email contact from seller and delivery company. Item (Bluetooth bookshelf speakers) arrived within 24hrs! Now setup and working perfectly, and even more contact and support offered if required. Thank you for an easy, cost-effective and productive experience! I will be using this excellent company again!!”

K&B Audio 5 star review on 15th October 2021

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Posted 3 years ago

“Good website I ordered my item and it arrived very quickly I soon realised that I had ordered the wrong item I telephoned kB audio and the guy on the phone could not have been more helpful, I sent the item back and was quickly reimbursed my payment back into my account I ordered the correct item then and that also arrived rapidly,I could not have been more happy with the item,customer service and communication with kB sound I would definitely recommend”

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Posted 3 years ago

“Bought these to support my record deck and pre-amp and I am very pleased with my Edifier Speakers. Easy to set up and great tone - highly recommended.”

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Posted 3 years ago

“Service was swift and friendly, and my new speakers are just right.”

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Posted 3 years ago

“If I could have given zero stars I would have, appalling customer service!”

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Posted 3 years ago

Hi Monica, sorry that you feel our customer services is not satisfactory. You bought a radio unit from us which we delivered the next working day, free of charge, and you reported that the battery for the remote control was not working which we diagnosed as a missing battery, our team set upon arranging a replacement battery to be sent out to you (first time we've ever had a missing battery) but unfortunately you've left this review before we even had a chance to resolve the situation. I appreciate that you'd rather have a replacement remote control, however the manufacturer does not supply spare remote controls so under warranty you would have had to return the entire radio for replacement and at the time we were under the assumption that you simply needed a battery, we were trying to avoid you of that hassle by initially replacing the missing battery first rather than requesting the unit back, if the remote did not work after that then we would have arranged a replacement via warranty. If the unit is still not functioning as expected then we would be happy to accept it back for refund or replacement under warranty. Kind regards, Craig

Posted 3 years ago

“Great quality, very fast, would highly recommend”

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Posted 3 years ago

“Very good professional communication, prompt delivery, not fitted the system yet so cant comment on that side of it,but very pleased with it,so excellent.”

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Posted 3 years ago

K&B Audio is rated 4.9 based on 2,557 reviews