TC Branding Group Reviews

Name: TC Branding Group
Address: Unit 13, Jubilee Estate,, Foundry Lane, Horsham, West Sussex
Rating: 4.86

4.9 Rating 181 Reviews

98 %

of reviewers recommend TC Branding Group

Company Reviews

Metrics

Info

4.9

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01403 332208

Location:

Unit 13, Jubilee Estate,,
Foundry Lane,
Horsham
West Sussex
RH13 5UE

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TC Branding Group 5 star review on 10th January 2023

Tilbury Douglas Construction Limited

TC Branding Group 5 star review on 28th July 2021

Emma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polo embroidery not good enough on the first sample. Password protected USBs, not advised coming from China, stuck in Customs and missed deadline by a week, had to get 2nd batch done - not the same size memory as previously requested so not suitable for clients needs. Password protected USBs - protection based on an exe file that is commonly accepted by UK companies, blocked by both us and the client, client had to set up an FTP site for the event. We have therefore paid for 2 next day deliveries for the USBs when they did not meet the needs. The team however have tried to assist wherever possible.”

Helpful Report

Posted 7 years ago

Thank-you for your feedback Penny. I was very sorry to learn of the difficulties you experienced with your order and have followed up with our supplier to determine what has happened. Our goal is always to offer exceptional service but unfortunately in this instance we have failed to meet our high standards. We will be discussing further with our supplier to ensure that these types of problems do not occur in the future.

Posted 7 years ago

TC Branding Group is rated 4.9 based on 181 reviews