TC Branding Group Reviews

Name: TC Branding Group
Address: Unit 13, Jubilee Estate,, Foundry Lane, Horsham, West Sussex
Rating: 4.86

4.9 Rating 178 Reviews

98 %

of reviewers recommend TC Branding Group

Company Reviews

Metrics

Info

4.9

Based on 178 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01403 332208

Location:

Unit 13, Jubilee Estate,,
Foundry Lane,
Horsham
West Sussex
RH13 5UE

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TC Branding Group 5 star review on 10th January 2023

Tilbury Douglas Construction Limited

TC Branding Group 5 star review on 28th July 2021

Emma

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had major issues with the delivery of my goods, however I sent an email of complaint and received a speedy and satisfactory email with resolution”

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Posted 6 years ago

“Katie Molloy is extremely helpful.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent customer service, very good communication and TC are aware of our product needs and can adjust to suit Amdocs.”

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Posted 6 years ago

“Always happy to help, answer any questions and provide a fantastic service.”

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Posted 6 years ago

“Really professional and speedy service from the team, particularly Sarah-Jane Ridgely. All orders I have ever placed are delivered so quickly!”

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Posted 6 years ago

“From the moment a quote was sought i.e. Mon 14/05/2018 till the delivery of the parcel Wed 16/05/2018, your team have been super efficient, professional and fully supportive. Great Team............ especially Sarah Ridgley”

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Posted 6 years ago

“Great efforts to deliver during the extremely bad weather two months ago. And the children looked great in their ponchos.”

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Posted 6 years ago

“Sarah Ridgley is absolutely amazing. Super-efficient, professional and friendly. She replies to my emails immediately sometimes I even wonder how she managed to read it and reply so fast. She is the best. Thank you so much Sarah !!!”

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Posted 6 years ago

“Sarah is a superstar! Always so helpful and prompt :)”

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Posted 6 years ago

“Fast, efficient service. I have mainly dealt with Claire Fisher and know I am in safe hands!”

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Posted 6 years ago

“Katie Molloy is an absolute delight to deal with. She goes out of her way to make sure all equipment is delivered and collected in a timely manner and when we had a problem with a stand, she had another one delivered less than an hour after phoning her.”

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Posted 6 years ago

“My orders aren't frequent but anytime I contact Sarah Ridgeley for quotes and assistance, my requests are dealt quickly with and orders received on time.”

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Posted 6 years ago

“Very good service and all delivered on time.”

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Posted 6 years ago

“Polite emails and simply laid out quotes”

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Posted 6 years ago

“Understand our branding/ image Able to come up with innovative suggestions to bespoke and stock requirements Friendly approach with competitive pricing”

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Posted 6 years ago

“Polo embroidery not good enough on the first sample. Password protected USBs, not advised coming from China, stuck in Customs and missed deadline by a week, had to get 2nd batch done - not the same size memory as previously requested so not suitable for clients needs. Password protected USBs - protection based on an exe file that is commonly accepted by UK companies, blocked by both us and the client, client had to set up an FTP site for the event. We have therefore paid for 2 next day deliveries for the USBs when they did not meet the needs. The team however have tried to assist wherever possible.”

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Posted 6 years ago

Thank-you for your feedback Penny. I was very sorry to learn of the difficulties you experienced with your order and have followed up with our supplier to determine what has happened. Our goal is always to offer exceptional service but unfortunately in this instance we have failed to meet our high standards. We will be discussing further with our supplier to ensure that these types of problems do not occur in the future.

Posted 6 years ago

“Quality, speed and professional attitude. Thanks TC Branding the crystal awards went down a treat. Kind regards joy”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“easy order and great personalised pens”

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Posted 6 years ago

TC Branding Group is rated 4.9 based on 178 reviews