Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,738 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found them when I was searching for a particular model of shower. Much cheaper than I’d found it elsewhere, delivered quickly by tracked courier and well packed. Not fitted yet so can’t comment on the product or any customer aftercare but very happy with my purchase.”

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Posted 3 years ago

“Very efficient and delivered very quickly after ordering”

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Posted 3 years ago

“Competitive price, with prompt dispatch. Overall a smooth transaction.”

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Posted 3 years ago

“Excellent service and prompt delivery”

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Posted 3 years ago

“Excellent toilet seat, well packaged, very fast delivery, courteous driver. Very pleased, thank you”

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Posted 3 years ago

“Very competitive pricing and superb service. Ordered new kitchen taps on Tuesday and received them the following day.”

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Posted 3 years ago

“Good informative website. Excellent service and quick delivery.”

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Posted 4 years ago

“Excellent service. Item arrived two days after order placed with standard delivery. Fitted same day and works well.”

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Posted 4 years ago

“I had a little issue which was sorted out very quickly. Excellent customer service and very fast delivery. Would use them again”

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Posted 4 years ago

“Absolutely shocking service, sold a tap 3 months go with a missing part (identified by the plumber during fitting so not possible to return as unopened) and still blames the manufacturer with no replacement missing part or partial refund after it had to be installed by a plumber and sustitute the missing part. Customer service is slow and useless and you can not blame everything on Covid19”

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Posted 4 years ago

Sorry for the inconvenience. As you would appreciate, Grohe advised that they do not stock said part and that COVID related delays were possible to obtain the same. They suggested that the product could be returned for an exchange or refund, but you decided to install the item. Unfortunately, production times for the spare are beyond our control, and the part has already been ordered for delivery at the earliest..

Posted 4 years ago

“Good choice. Competitive prices. Excellent customer service - kept informed of availability of short stocked item.”

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Posted 4 years ago

“Super fast delivery, carefully packed, detailed description on the website.”

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Posted 4 years ago

“Delivered to me very quickly, in fact the next day. Great service. Thank You”

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Posted 4 years ago

“Spot on great price”

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Posted 4 years ago

“Quick and safe service”

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Posted 4 years ago

“Polite, fast and efficient. Will recommend.”

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Posted 4 years ago

“Polite, fast and efficient. Will recommend.”

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Posted 4 years ago

“After asking to choose a delivery date, I was told this was not a problem and to email my request. Unfortunately I was ignored, and the bath was delivered within two days. It was dumped on the front drive. My plumber came two and a half weeks later to find the whirlpool bath, which had been stored in the corner of the sitting room, damaged with scratches. When I rang and emailed to explain the situation I was advised that neither they nor Frontline, the manufactures, were not going to do anything. I saved for a long time for my bath, as I need it for health reasons. I’m disgusted with Taps Empire and Frontline. They delivered a damaged item and are taking no responsibility.”

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Posted 4 years ago

“The staff at Taps Empire offer an efficient and excellent service.”

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Posted 4 years ago

“I called to check if the taps I wanted were in stock. Very friendly, efficient and helpful. Then ordered the taps online and they arrived the next day. Excellent service.”

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Posted 4 years ago

Taps Empire is rated 4.8 based on 1,738 reviews