Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,701 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered within 2 days, excellent condition and price. Exactly as advertised.”

Helpful Report

Posted 4 years ago

“Quick delivery and kept well informed but major issue when we discovered the bath had been damaged in transit. We had not inspected the product on delivery and it got put into the spare room for a week until the plumber came. Plumber discovered the bath had been cracked and broken. Contacted customer support but their stock reply is that we should have reported it with 2-3 days so they will not offer a replacement or a refund. So much for statutory rights. No option for us but to go to the small claims court. Be warned!”

Helpful Report

Posted 4 years ago

As you might appreciate, we specifically requested you by email and over the phone to check the goods and report any damages promptly due to the nature of the product. Unfortunately, you informed us 10 days later regarding the clearly damaged packaging, even stating that "damage to the bath sustained was unsurprising". Nevertheless, we did raise this issue with the logistics provider, who confirmed that their driver would not have delivered the item such a poor state. In view of the fact that the item now appears clearly damaged/broken from one side, as requested on numerous occasions, had we been informed immediately, we would have been more than happy to get the same collected/exchanged.

Posted 4 years ago

“Can only comment on speed of delivery - all arrived promptly thanks.”

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Posted 4 years ago

“So very helpful and such fantastic service.”

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Posted 4 years ago

“Ordered new Belfast sink waste, rapid delivery and great price.”

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Posted 4 years ago

“Good price and prompt delivery”

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Posted 4 years ago

“Really pleased with the shower head - great value and arrived promptly”

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Posted 4 years ago

“Excellent product. Easy to fit once you get old xxxxxxxxx off”

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Posted 4 years ago

“Quick dispatch”

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Posted 4 years ago

“Great quality product, excellent price. Fast delivery. Extremely helpful phone line. Thank you.”

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Posted 4 years ago

“Great service. Easy ordering. Arrived when they said it would”

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Posted 4 years ago

“beautiful and stylish taps at a very good price”

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Posted 4 years ago

“I ordered various taps and shower. all arrived the next day, and provided with good updates. Everything neatly packed and in good order. I have now ordered a basin which is on its way. Thank you”

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Posted 4 years ago

“Very prompt service under the present difficult working conditions and product at a very competitive price.”

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Posted 4 years ago

“Very speedy delivery and great prices. Taps not installed yet, but look as expected”

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Posted 4 years ago

“Very quick delivery.”

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Posted 4 years ago

“Ordered our shower arrived within 4 days as advertised. Really well packaged, genuine product. Would thoroughly recommend.”

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Posted 4 years ago

“First rate. delivery next day which was ideal. pleasant to deal with.”

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Posted 4 years ago

“Excellent service and very quick delivery.”

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Posted 4 years ago

“Good value and free quick delivery time.”

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Posted 4 years ago

Taps Empire is rated 4.8 based on 1,701 reviews