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Taps Empire Reviews

4.8 Rating 1,747 Reviews
97 %
of reviewers recommend Taps Empire
4.8
Based on 1,747 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

Write Your review

Taps Empire 5 star review on 4th November 2024
Anonymous
Taps Empire 5 star review on 13th September 2024
Timothy
Taps Empire 5 star review on 10th July 2024
Andrew
Taps Empire 5 star review on 15th February 2024
Colin
Taps Empire 5 star review on 17th January 2024
Jane
Taps Empire 5 star review on 22nd November 2023
Jacqueline
Taps Empire 5 star review on 13th July 2023
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
Competitive price, very quick delivery and excellent product (Flova Sofija double glass shelf)
Helpful Report
Posted 2 years ago
Initial confusion over the website indicating an inability to deliver to my postcode, but quickly solved with a phone call. Very good, quick response and delivery, even though my order was "Safely Delivered" to THE WRONG ADDRESS, Carrier's error not Taps Empire as the item was well packed and correctly addressed.
Helpful Report
Posted 2 years ago
Competitive prices and quick dispatch and delivery even with standard delivery.
Helpful Report
Posted 2 years ago
Good price, excellent comms, items well packed & fast dispatch.
Helpful Report
Posted 2 years ago
Very good services .
Helpful Report
Posted 2 years ago
The website was easy to use and I found the best price for the tap I wanted. It was delivered the next day, which was even quicker that it said it would be. The tap was well packaged and arrived in perfect condition.
Helpful Report
Posted 2 years ago
Haven’t used it yet, but installed it easily and the water cascaded as it should.
Helpful Report
Posted 2 years ago
Easy ordering and quick delivery. Would be happy to order from Taps empire again.
Helpful Report
Posted 2 years ago
Good prices and fast response to queries
Helpful Report
Posted 2 years ago
Excellent product, at a great price, with fast and efficient delivery. Think that’s all I asked for, so can be nothing but a happy customer
Helpful Report
Posted 2 years ago
good service
Helpful Report
Posted 2 years ago
Good product and fast delivery. However, not enough info on site about product (type of fitting, suitability etc.) i.e. my tap (excellent value) was not suited for fitting to a standard 40mm worktop. Customer service were of no help with the problem.
Helpful Report
Posted 2 years ago
Thanks for your constructive feedback. To ensure accuracy, our product descriptions are based on the data provided by the manufacturers. However, we are in the process of adding additional information from product specifications (if available) to improve customer experience.
Posted 2 years ago
Still in box delivered quickly
Helpful Report
Posted 2 years ago
Easy to order and most items competitively priced. Delivery went without a hitch and was delivered on time.
Helpful Report
Posted 2 years ago
Had ordered from 2 other online companies for the items I wanted prior to ordering from Taps Empire. Both of whom left me waiting for the items despite promises of delivery dates that never happened on multiple occasions. So then I ordered from Taps Empire hoping to be third time lucky.... and I was. Items were ordered on a Friday night and delivered promptly the following Wednesday. I even phoned up to check on my order and got through to a customer advisor quickly unlike the other two companies. Thank you!
Helpful Report
Posted 2 years ago
Item as described and quick delivery
Helpful Report
Posted 2 years ago
Easy to navigate website. Easy payment. Good communication regarding order acceptance, payment and delivery. Goods delivered on time and well packaged with no damage. Overall a very pleasing shopping experience. I wish all internet purchases were as easy and well managed as this.
Helpful Report
Posted 2 years ago
Ordered shower unit Wednesday received it Thursday morning at time stated.excellent service
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Posted 2 years ago
The item is brillant, and the delivery absolutely spot on. A little disappointed that taps were not included as this is clearly shown on the item picture
Helpful Report
Posted 2 years ago
Very efficient
Helpful Report
Posted 2 years ago
Taps Empire is rated 4.8 based on 1,747 reviews