Taps Empire Reviews

Name: Taps Empire
Address: 9 Upminster Road South, Rainham
Rating: 4.84

4.8 Rating 1,701 Reviews

97 %

of reviewers recommend Taps Empire

Company Reviews

Metrics

Info

4.8

Based on 1,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 043 1254

Email:

sales@tapsempire.co.uk

Location:

9 Upminster Road South
Rainham
RM13 9YS

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Taps Empire 5 star review on 4th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took 4 deliveries for me to get an undamaged cistern - it was just exasperating, like they were going through the rejects hoping I might accept one. On the plus side the price was reasonable and customer service people were good, and no doubt as annoyed with their warehouse as I was.”

Helpful Report

Posted 3 years ago

Sincere apologies for the inconvenience. Unfortunately, the agency drivers covering your postcode during the said period were not trained to handle the product appropriately. We have now made changes to our logistics team to improve the product handling and delivery process.

Posted 2 years ago

“quick and efficient”

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Posted 3 years ago

“Great price, great product and quick delivery.”

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Posted 3 years ago

“Outstanding service !”

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Posted 3 years ago

“Easy transaction with good communication and prompt delivery.”

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Posted 3 years ago

“Excellent service- called me back promptly on a stock query, and fast delivery thereafter.”

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Posted 3 years ago

“Very helpful and a quick delivery”

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Posted 3 years ago

“I ordered a RAK Resort Tall Mono Tap to replace the original tap. Taps Empire came out as the best price. Cannot fault the whole process. DHL delivered it very quickly, the tap is great, well wrapped and we found a plumber yesterday who installed it for us. One of our quicker buys online. Would recommend Jinnie Edwards”

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Posted 3 years ago

“Best price slight delay on delivery as this had to come from manufacturers but was still acceptable time Well done”

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Posted 3 years ago

“Avoid, deadful company, no returns policy. Will not refund anything or return goods. Just straight theft. DO NOT BUY FROM HERE. I CANNOT STRESS THAT ENOUGH.”

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Posted 3 years ago

“Dreadful company, they sell second hand damage equipment and then refuse to give a refund when its returned, total scam company from a backroom in Bradford. I wouldn't be surprised if it's run out of a transit van.”

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Posted 3 years ago

No offence to Bradford, but our showroom is based in Rainham, Essex and we only sell brand new goods. Crossed wires?

Posted 3 years ago

“Delivered quickly”

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Posted 3 years ago

“Good Price for the Bristan Exposed Shower Valve. Simple and secure system of ordering. Quick delivery of the item that was well packaged and the valve looks OK however, I shall have to wait for my plumber to confirm that it is fit for purpose.”

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Posted 3 years ago

“Absolutely brilliant service. During my initial phone call I received friendly, expert and honest advice on which product to buy and it was delivered 24 hours later. Will be my first choice next time.”

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Posted 3 years ago

“Excellent service the courier company who delivered the parcel were amazing”

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Posted 3 years ago

“Good price and item arrived quickly.”

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Posted 3 years ago

“I had been looking for a Kohler fixed shower head for some time and finally found exactly what I was looking for on taps empire. I ordered it on Saturday and it was delivered on Tuesday. It’s perfect, and at a really good price.”

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Posted 3 years ago

“Excellent service at a very good price. Will definitely use this company again”

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Posted 3 years ago

“Item was exactly what I needed, delivered in 2 working days as promised and considerably cheaper than the only other supplier of the item I could find online. Great service and result.”

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Posted 3 years ago

“A little slow to acknowledge payment but very quick delivery there after. I think Taps Empire should have been able to answer my initial query concerning the compatibility of the referenced tap with a gravity fed hot water system rather than referring me to Franke Customer Services.”

Helpful Report

Posted 3 years ago

Taps Empire is rated 4.8 based on 1,701 reviews