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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,546 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,546 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
Good price + excellent on-time delivery
Helpful Report
Posted 3 years ago
The item was very delayed and i had to be the one chasing. The replies were quick athough on arrival of the product its damaged and isnt what i believe i ordered so want to return but no contact has been made when flagging this up. Disapointed
Helpful Report
Posted 3 years ago
Good Afternoon, Thank you for your recent review, I have had a look into your order and the correspondence with ourselves, and feel that your review is slightly unfair. We emailed yourself on the 7th December 2020, informing your order was due to arrive on the 21st December 2021, which was before you chased up the order on the 9th December 2021. As soon as you emailed us on the 8th January informing us of the issued of your product, we emailed you back asking for images in order for us to rectify this issue for you, we have now sent you two emails asking for images, and still have not got them. In order for us to sort this issue out for you, we do need to see images, to send them on to the manufacturer. Kind Regards TnS Team
Posted 3 years ago
good service
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Posted 3 years ago
Fast and efficient
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Posted 3 years ago
Disappointed in the amount of time it took to arrive and no correspondence in between
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Posted 4 years ago
great price and delivered on time
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Posted 4 years ago
Excellent service. Goods arrived on time and well packaged.
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Posted 4 years ago
Good company to deal with. Items were well packaged and dispatched promptly using a premium courier with tracking info. Very pleased with the product itself, Hansgrohe Shower Corner Basket. Quality design from a reputable manufacturer. Matches all the other fittings in our bathroom. Couldn't find a better price for 3 units including p&p anywhere on the web! Recommend Tap 'n Shower
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Posted 4 years ago
Wow, brilliant service. Ordered over Christmas and wasn't expecting my new shower for some time as it was currently out of stock. However it turned up, next day delivery during the first working week of the new year. Fantastic price. Fingers crossed it works, but all the parts appear to be there. Thank you. I'll certainly use this company again.
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Posted 4 years ago
Wide range of products, good price and very prompt delivery for our order.
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Posted 4 years ago
The product was competitively priced and was delivered in 48 hrs even though the order was placed on a bank holiday.
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Posted 4 years ago
Excellent fast delivery and packaged with care. Fits perfectly, looks amazing and works beautifully!
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Posted 4 years ago
Very efficient, short delivery gime and excellent product
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Posted 4 years ago
Ordered on a Sunday and didn't hear anything about my order so I phoned on the Wednesday morning, spoke to customer service and they said they would look into it and get back to me which they did. I received my order on the Friday. I would definitely purchase from them again. As it's a busy time of the year with Christmas and Covid I was more than impressed.
Helpful Report
Posted 4 years ago
I ordered Dec 5th. Money was taken from bank account Dec 7th and I still have NOT received the timer. I am very dis-satisfied. Please respond to yesterdays complaint I sent via email. Since writing it, I see we have already been charged.
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Posted 4 years ago
Prompt and efficient - what more can you ask for?
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Posted 4 years ago
All good. Fast and efficient.
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Posted 4 years ago
Order and delivery very prompt excellent service
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Posted 4 years ago
All good with the product but quite long time to recive the parcel.
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Posted 4 years ago
I ordered a set of tap extenders from the on line website. It allowed me to place the order so i assumed they were in stock. Sadly i did't receive them and after a week i chased them by phone. I was then told they were not a stock item and they were waiting for the supplier. After two weeks they arrived by which time it was too late as i had by this time sourced elsewhere. I emailed them to request i return them and two days later i am still waiting for a reply on their returns procedure. VERY DISAPOINTING TAP N SHOWER
Helpful Report
Posted 4 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,546 reviews