Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Product came as promised. I must say that tap n Shower are retailing this product for much less than other retail outlets.”

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Posted 1 year ago

“Maybe it was Christmas but I had to enquire about delivery progress in January. Good prices.”

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Posted 1 year ago

“AVOID AVOID AVOID THIS COMPANY”

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Posted 1 year ago

“Quick delivery good updates and good price for genuine parts”

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Posted 1 year ago

“Great service, tap arrived well packaged, and promptly, very happy with product and service. Extremely good value in comparison to similar taps available on other sites.”

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Posted 1 year ago

“All good, thanks”

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Posted 1 year ago

“1st class service. Competitive price, well packaged & prompt delivery. Excellent, would definitely use them again.”

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Posted 1 year ago

“Item not received. No reply to 2 emails. Tried calling email said open til 4pm but ansa message states closes at 4pm. None of the reference numbers work to track item. When did manage to use a number provided says it’s been delivered but completely different side of the country. Still waiting for them to respond to me”

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Posted 1 year ago

“The only problem is I have to phone after receiving the goods to get a VAT invoice. It would be better if a correct VAT invoice was sent on line with out having to phone. I know it's only a small niggle , sorry' Regards David.”

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Posted 1 year ago

“Tap received does not match the photographs on the website. The company expected me to pay for return shipping costs which is unfair considering the item isn’t what I ordered! They asked for photos of the item I received which I sent to them on 13/12/22 and they are now ignoring my emails. Very disappointed!”

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Posted 1 year ago

“Unable to review, as order not received yet! Order placed on morning of 20th December, with promised delivery before Christmas (stated both on web site and verbally confirmed by your company). Email received on 28th December to say delivery dispatched , with delivery due 6th January! Not impressed!”

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Posted 1 year ago

“Awful. I got a cracked shower tray and they refused to refund me.”

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Posted 1 year ago

“The item purchased proved to be faulty. Tap 'n Shower were not instrumental in resolving the problem”

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Posted 1 year ago

“Good valve and delivered promptly”

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Posted 1 year ago

“Easy to order, great price and delivered on time, can't ask for anything more.”

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Posted 1 year ago

“i personally would not use them again its not free returns if there was something wrong or if u dislike the item u choose also when looking at the item we thought we was getting the full toilet not just half the toilet”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“I placed an order with your company and when the parcel didn’t arrive I contacted you. I was advised by you that DPD stated that they had delivered to the incorrect address. I visited the address and the parcel had not been received. Your company is now ignoring my emails. I have not received the order and therefore require a full refund. This level of service is v poor and highly disappointing!!”

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Posted 1 year ago

“Shower mixer valve arrived as expected.”

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Posted 1 year ago

“Awful service. Haven't even received item yet”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews