Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, fan delivered promptly, tracked all the way. 10/10”

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Posted 4 years ago

“Order not received yet”

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Posted 4 years ago

“Quick delivery. Best price I found online and reasonable postage.”

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Posted 4 years ago

“Doesn’t even deserve even one star. They have sold Tavistock product but has sent some non-branded cheap plastic toilet soft close. Unfortunately my installer has opened the cover and we can’t send it back. It’s a scam tbh. Showing a branded item on their site and sending a non-branded item to the customer. Won’t recommend this site at all.”

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Posted 4 years ago

“Excellent service and speedy delivery faultless Most certainly will return”

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Posted 4 years ago

“Ordered a range of bathroom products. Phoned prior to ordering to confirm stock availability and was informed of expected delivery date to arrive prior to plumbers starting work. Phoned two weeks later to chase order and informed most of the products were not in stock. Ended up cancelling most of the order and sourcing at short notice from other local suppliers and extra cost and considerable inconvenience. Dealing with this all entailed multiple frustrating calls and e-mails.”

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Posted 4 years ago

“Having recently purchased these two items from you, my experience of the way you dealt so promptly have been good. However, I am unable to give my opinion of the goods as I am storing them until my kitchen fitter arrives to fit them in a fortnight's time.”

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Posted 4 years ago

“Initially very happy with service during order process. However, subsequently there was a mix up with the courier service which led to a shipping delay. Hansgrohe products arrived and all fine with the exception of one small part of the order. Logged the issue, heard nothing, followed up again a few days later for resolution, but still awaiting response over a week later. Poor customer service.”

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Posted 4 years ago

“I have used them a few times now and had no problems they are very efficient would use again”

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Posted 4 years ago

“Excellent from start to finish”

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Posted 4 years ago

“Very competitively priced and fast next day delivery, excellent communication👍🏽”

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Posted 4 years ago

“Quick and easy service.”

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Posted 4 years ago

“Good communciation from Amelia that a special order bath would take just over a week to arrive from their supplier. The bath arrived exactly on the date stated and in time for my fitter. Prices are very good and the product was as described. Would definitely use Tap 'N Shower again. From my experienece it's worth knowing that some goods need to be ordered in, so better to check and order ahead of when you need them - there seems to be a lot of people re-fitting bathrooms this year which must have a knock-on effect on some supplies.”

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Posted 4 years ago

“Fantastic service. Product price and speed of delivery excellent. Would certainly use this company again.”

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Posted 4 years ago

“Pleased with goods, a very competitive price. Delivery was way off from what is stated, even allowing for COVID. I ordered it on the 9th and received it on the 28th, on the order it says 1/2 working days. It basically was lack of communication from manufacturers to supplier, then the customer having to ring to find out what the problem was. People at Tap ‘n Shower very helpful and polite. Would have been 5* if on time.”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Chose them because all the other websites said item was out of stock till October. TapnShower didn’t tell me it was out of stock till a week after I ordered then told me it would be 25 September.”

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Posted 4 years ago

“Very good price however had to chase up delay of bath after going past delivery date with no correspondence.”

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Posted 4 years ago

“good price excellent customer service , what's not to like ?”

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Posted 4 years ago

“Prompt response to order, item delivered punctually.”

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Posted 4 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews