Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,545 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent very good price for a quality product. Super fast delivery.”

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Posted 1 year ago

“Love this tap great quality.”

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Posted 1 year ago

“Very good quality product, (Tavistock Compass cupboard), delivered promptly, well packaged in perfect condition. Delivery was on the expensive side, but one of the penalties of living in the South West.”

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Posted 1 year ago

“Bought an expensive tap from Tap 'n Shower UK Ltd - charged £10 for delivery with Evri - received in excellent condition and installed. Great service.”

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Posted 1 year ago

“Delivery arrived online. Their telephone service is not very good just goes in a loop I did eventually get through the next day.”

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Posted 1 year ago

“Exactly what we wanted and perfect dealing with the company from ordering to delivery.”

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Posted 1 year ago

“Very happy with service from Tap ‘n Shower”

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Posted 1 year ago

“Easy to order and very quick delivery. Great!”

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Posted 1 year ago

“We were not told that our item needs to be ordered from hansgrohe. This meant a delay in our shower and bathroom for a month. We chased this item, for weeks and it was delayed by a further week. Once it finally arrived, the main item - the concealed valve was MISSING. We are now waiting for this to be further delivered. This will mean our shower will be delayed a further month and so in total, we have not had a shower/bath for 2 months total. We have had to make other living arrangements and our builders are not happy either. This is a terrible service.”

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Posted 1 year ago

“i ordered online and received my goods in a couple of days excellent service and prices were great - what more does a customer want - top class service from tapnshowers”

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Posted 1 year ago

“Excellent service, delivered on time and a good price. What more could you ask for.”

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Posted 1 year ago

“I purchased the RAK Washington vanity unit in black. Unfortunately this product is not as described and is, in fact, a dark grey (not black). I am therefore disappointed with the product but more disappointed with the appalling customer service where I was basically lectured by a Tap n Shower representative about failing to check the product upon delivery. Very poor show in customer service.”

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Posted 1 year ago

“Excellent service and taps arrived next day Good solid taps made by a a long established manufacturer. No drips from the ceramic washers. Very satisfied at this early stage although only time will tell if it was worth the extra money that I paid.”

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Posted 1 year ago

“Easy to order abd great communication”

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Posted 1 year ago

“I struggle to find the right adjective. Awful, shocking, abysmal, none of these go far enough to describe how poor my experience has been. I ordered 2 showers which were marked as in stock. They were not. After a week I was told they would be with me in a few days. They were not. I asked again and was told another delivery date. They failed to be in stock for then. I asked for a refund, they said it would be in my account within 5 working days. It was not. Too many failures to be a coincidence I am afraid.”

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Posted 1 year ago

“Good price, efficient service, excellent product.”

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Posted 1 year ago

“The bath waste and plug kit for updating old imperial size is great and has just been fitted to my refurbished bath. It looks superb!! I was so pleased I ordered one for basin waste and plug which will be fitted in few weeks. I especially was impressed with diagrams with adverts which show sizes and threads which customer can make sure orders correct kit.”

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Posted 1 year ago

“We have still not received it. This needs cancelling and a full refund is required. Very disappointing.”

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Posted 1 year ago

“Excellent service. Quick delivery and competitive price.”

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Posted 1 year ago

“Ordering and delivery carried out with no problems”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,545 reviews