Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Love this tap great quality.”

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Posted 11 months ago

“Very good quality product, (Tavistock Compass cupboard), delivered promptly, well packaged in perfect condition. Delivery was on the expensive side, but one of the penalties of living in the South West.”

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Posted 11 months ago

“Bought an expensive tap from Tap 'n Shower UK Ltd - charged £10 for delivery with Evri - received in excellent condition and installed. Great service.”

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Posted 11 months ago

“Delivery arrived online. Their telephone service is not very good just goes in a loop I did eventually get through the next day.”

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Posted 11 months ago

“Exactly what we wanted and perfect dealing with the company from ordering to delivery.”

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Posted 11 months ago

“Very happy with service from Tap ‘n Shower”

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Posted 11 months ago

“Easy to order and very quick delivery. Great!”

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Posted 11 months ago

“We were not told that our item needs to be ordered from hansgrohe. This meant a delay in our shower and bathroom for a month. We chased this item, for weeks and it was delayed by a further week. Once it finally arrived, the main item - the concealed valve was MISSING. We are now waiting for this to be further delivered. This will mean our shower will be delayed a further month and so in total, we have not had a shower/bath for 2 months total. We have had to make other living arrangements and our builders are not happy either. This is a terrible service.”

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Posted 11 months ago

“i ordered online and received my goods in a couple of days excellent service and prices were great - what more does a customer want - top class service from tapnshowers”

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Posted 11 months ago

“Excellent service, delivered on time and a good price. What more could you ask for.”

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Posted 11 months ago

“I purchased the RAK Washington vanity unit in black. Unfortunately this product is not as described and is, in fact, a dark grey (not black). I am therefore disappointed with the product but more disappointed with the appalling customer service where I was basically lectured by a Tap n Shower representative about failing to check the product upon delivery. Very poor show in customer service.”

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Posted 11 months ago

“Excellent service and taps arrived next day Good solid taps made by a a long established manufacturer. No drips from the ceramic washers. Very satisfied at this early stage although only time will tell if it was worth the extra money that I paid.”

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Posted 11 months ago

“Easy to order abd great communication”

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Posted 11 months ago

“I struggle to find the right adjective. Awful, shocking, abysmal, none of these go far enough to describe how poor my experience has been. I ordered 2 showers which were marked as in stock. They were not. After a week I was told they would be with me in a few days. They were not. I asked again and was told another delivery date. They failed to be in stock for then. I asked for a refund, they said it would be in my account within 5 working days. It was not. Too many failures to be a coincidence I am afraid.”

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Posted 11 months ago

“Good price, efficient service, excellent product.”

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Posted 11 months ago

“The bath waste and plug kit for updating old imperial size is great and has just been fitted to my refurbished bath. It looks superb!! I was so pleased I ordered one for basin waste and plug which will be fitted in few weeks. I especially was impressed with diagrams with adverts which show sizes and threads which customer can make sure orders correct kit.”

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Posted 1 year ago

“We have still not received it. This needs cancelling and a full refund is required. Very disappointing.”

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Posted 1 year ago

“Excellent service. Quick delivery and competitive price.”

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Posted 1 year ago

“Ordering and delivery carried out with no problems”

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Posted 1 year ago

“Item did arrive but delivery was slow. Also item was not as described. Bath waste said suitable for baths up to 20mm thick, the bath I have is 17mm thick but i still had to sink the overflow into the side of the bath about 6/7mm which I purposely ordered the item to avoid doing. Item itself is fine and looks good just not as described.”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews