Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Product arrived well packaged a little later than originally stated (DPD could not find the property on A road!!! but in the agreed safe place”

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Posted 3 years ago

“The website was very easy to use, I found what I wanted very quickly. The ordering process was just as quick and the product arrived the next day. Complete satisfaction.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“I ordered 2 Grohe shower units from Tap n Shower. They were the best price I could find online and were delivered free, and quickly - so I have to say great service!”

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Posted 3 years ago

“It was straightforward to order on-line - and with competitive prices! I was amazed at how quickly the goods were dispatched. These were received in perfect condition as they were well protected for shipment - particularly important for ceramic goods!!”

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Posted 3 years ago

“Excellent except for packing of one item and delivery by DHL/TNT. Outer cardboard box on one item was badly damaged such that inner manufacturer's box could have slid out - fortunately the inner box was intact and item undamaged. DHL tracking of the delivery gave a window that was missed and later sent an email to say it was delayed but no update - just found the packages six hours later dumped in a communal lobby without any attempt to contact me. Delivery labels show TNT not DHL - still no text or email to say items have been delivered.”

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Posted 3 years ago

“Excellent speedy service for a stock item”

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Posted 3 years ago

“Very satisfied with prod. Good quality. Well packaged. Not so happy info on delivery. No advance warning. Knock on the door early morning there it was. I had given all my contact details, so no excuse.”

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Posted 3 years ago

“Very pleased with TNS's Customer Service guys. Initially the wrong product was delivered to me but they reacted brilliantly by collecting it the same day and re-delivering the correct item all within 2 days.”

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Posted 3 years ago

“Excellent service Delivered the next day Delivery on time 11.30 Was able to fit the replacement pump next day”

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Posted 3 years ago

“Happy with products as discribed . Packaged well and Prompt delivery”

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Posted 3 years ago

“Look good and seem well made. Not installed yet so difficult to review properly.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Although my item said it was ‘available’ when ordered it took about 2 weeks to be delivered and I sent two emails and made a couple of phone calls. There was no response to my email/on-line enquiry. It also took ages to get through on the phone. The actual product is good and was a reasonable price, but the communication left a lot to be desired.”

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Posted 3 years ago

“Super quick delivery. Ordered 10 am Wednesday and delivered by 2pm next day. Great service 👍”

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Posted 3 years ago

“Thank you for the quick service”

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Posted 3 years ago

“A good selection of well-priced products. Speedy delivery. My only 'complaint' is that I didn't receive any notification of when delivery was due. The driver rang to say he was at my property but I was at work so he left my order (a shower enclosure) down the side of my property, which I was unable to move on my own so had to call for a friend to help me.”

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Posted 3 years ago

“Very pleasant experience speedy delivery EXCELLENT!”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Very easy to deal with, good communication and my order arrived on time and as described. Highly recommended. Paul Parry, Chester”

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Posted 3 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews