Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,546 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Thank you for your fantastic service. Had an emergency, ordered product today and promptly received my order the next day. Customer service was also of great help when placing my order.”

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Posted 3 years ago

“Roca The Gap suite at a good price and delivered when they told me it would be (5 working days). Pleasant and helpful folk dealt with my queries however, although the initial auto-answering service was a pleasant female voice, this soon changed to a rather annoying and very very repetitive male one until the phone was picked up. I would imagine this could prompt some people to hang up, but if you can overcome the temptation then the purchase experience is fine.”

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Posted 3 years ago

“Product arrived well packaged a little later than originally stated (DPD could not find the property on A road!!! but in the agreed safe place”

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Posted 3 years ago

“The website was very easy to use, I found what I wanted very quickly. The ordering process was just as quick and the product arrived the next day. Complete satisfaction.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“I ordered 2 Grohe shower units from Tap n Shower. They were the best price I could find online and were delivered free, and quickly - so I have to say great service!”

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Posted 3 years ago

“It was straightforward to order on-line - and with competitive prices! I was amazed at how quickly the goods were dispatched. These were received in perfect condition as they were well protected for shipment - particularly important for ceramic goods!!”

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Posted 3 years ago

“Excellent except for packing of one item and delivery by DHL/TNT. Outer cardboard box on one item was badly damaged such that inner manufacturer's box could have slid out - fortunately the inner box was intact and item undamaged. DHL tracking of the delivery gave a window that was missed and later sent an email to say it was delayed but no update - just found the packages six hours later dumped in a communal lobby without any attempt to contact me. Delivery labels show TNT not DHL - still no text or email to say items have been delivered.”

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Posted 3 years ago

“Excellent speedy service for a stock item”

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Posted 3 years ago

“Very satisfied with prod. Good quality. Well packaged. Not so happy info on delivery. No advance warning. Knock on the door early morning there it was. I had given all my contact details, so no excuse.”

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Posted 3 years ago

“Very pleased with TNS's Customer Service guys. Initially the wrong product was delivered to me but they reacted brilliantly by collecting it the same day and re-delivering the correct item all within 2 days.”

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Posted 3 years ago

“Excellent service Delivered the next day Delivery on time 11.30 Was able to fit the replacement pump next day”

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Posted 3 years ago

“Happy with products as discribed . Packaged well and Prompt delivery”

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Posted 3 years ago

“Look good and seem well made. Not installed yet so difficult to review properly.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Although my item said it was ‘available’ when ordered it took about 2 weeks to be delivered and I sent two emails and made a couple of phone calls. There was no response to my email/on-line enquiry. It also took ages to get through on the phone. The actual product is good and was a reasonable price, but the communication left a lot to be desired.”

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Posted 3 years ago

“Super quick delivery. Ordered 10 am Wednesday and delivered by 2pm next day. Great service 👍”

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Posted 3 years ago

“Thank you for the quick service”

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Posted 3 years ago

“A good selection of well-priced products. Speedy delivery. My only 'complaint' is that I didn't receive any notification of when delivery was due. The driver rang to say he was at my property but I was at work so he left my order (a shower enclosure) down the side of my property, which I was unable to move on my own so had to call for a friend to help me.”

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Posted 3 years ago

“Very pleasant experience speedy delivery EXCELLENT!”

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Posted 3 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,546 reviews