Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,545 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, although the part in the box did not match the item/part number , had to be returned. That's when then the problems begin, only once been able to get through to customer services emails aren't alway replied to, and have to wait for the item to be in the warehouse before they send out the correct item, so a weeks delay or more.”

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Posted 9 months ago

“Great taps at super prices. And the customer support team are 5 star.”

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Posted 9 months ago

“Excellent Service and Lowest Price”

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Posted 9 months ago

“Good price, accurate descrption, timely delivery”

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Posted 9 months ago

“Purchased a shower, competitively priced, including postage, arrived in good time not fitted yet but all good so far.”

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Posted 9 months ago

“So far appalling. Ordered shower tray and waste. Still waiting for shower tray and sent wrong wast and I’m expected to pay for the return.”

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Posted 9 months ago

“Staff were so helpful and informed. Without them I would never have replaced my Roca loo seat.”

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Posted 9 months ago

“Took 10 days to arrive, but eventually did after a couple of emails”

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Posted 9 months ago

“I was quite concerned when there no update to my order and over a week had passed. I had seen a large number of very negative reviews online regarding this company and poor customer service and delivery times. I contacted them (via email and on the phone, although it was quite difficult to get through). However, after speaking with them I was given an explanation of the delay and an update, and subsequently the shower arrived two days following. I have not connected it yet so cannot comment on the product but I was relieved and pleased with the outcome of the contact.”

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Posted 9 months ago

“Great service. Had to return some taps to them and they made it very easy. Highly recommended and would use again.”

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Posted 9 months ago

“Good choice of products and easy to order Online. Fast delivery and well packaged.”

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Posted 9 months ago

“Always found them very helpful and quick delivery. Kept up to date about delivery details as well.”

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Posted 9 months ago

“Excellent speedy service. Helpful regarding delivery and very competitive price. So pleased I found you. Thank you.”

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Posted 10 months ago

“Easy to use website and good delivery”

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Posted 10 months ago

“Tap arrived damaged. Emailed and phoned multiple times with no response other than i will need to wait for an email (6 days so far)... Still no solution!!!”

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Posted 10 months ago

“Based on description, ordered a complete toilet pack, only to find out on delivery, that toilet seat was notdelivered, when questioned them, was given various excuses:- Was a typo stating a seat was included Upto management Does no say seat comes with toilet pack Disappointed, that I have to now buy a separate toilet seat, due to misselliing Would not use again, due to above reason and very little notice or no tracking provided for delivery, even though they say you will, receive links for multiple carriers, that were not eventual delivery company.”

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Posted 10 months ago

“Great service at an excellent price. More than happy with new Bristan Bliss shower.”

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Posted 10 months ago

“Product eventually arrived taking weeks, after their site said in stock !! But even though unboxed good quality for the price.”

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Posted 10 months ago

“Competitive pricing and great service - thanks!”

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Posted 10 months ago

“Easy website, very competitive prices and quickly dispatched . Excellent”

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Posted 10 months ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,545 reviews