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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,543 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,543 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
I ordered a tap water filter from Tap n Shower. The product was exactly as required and was the cheapest I could find on line. Delivery was swift and the product was well packaged. I will certainly use them again.
Helpful Report
Posted 4 years ago
Product supplied good quality on time and a good price delighted with service
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Posted 4 years ago
Answered the phone after 3 rings, super helpful, cheapest and fast delivery. A rare joy.
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Posted 4 years ago
Great service- tap was found quickly and delivered in few days
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Posted 4 years ago
Order accepted with a deliver of 3 - 7 days. The following day advised of a delay of a further 11 days. Seems to me they accepted the order knowing full well they couldn't deliver but hoped I wouldn't go elsewhere. As I was in no hurry I stayed with this order and it was delivered on the amended date in excellent condition.
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Posted 4 years ago
Good service arrived in good time
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Posted 4 years ago
Price wise Tap 'n' Shower are head and shoulders above the competition. They could be better with communication however as our tap was out of stock but we weren't notified which meant we were waiting over a month between order date and delivery date.
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Posted 4 years ago
I bought a Grohe shower head from TapnShower. Good website and very helpful staff.
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Posted 4 years ago
Excellent service exact what I wanted
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Posted 4 years ago
Speedy delivery. Super services
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Posted 4 years ago
Very happy I choose to purchase from TapnShower. My items were available from others but the promptness and professional email replies to my enquiries moved TapnShower to the top of my list. Items priced a very little bit more than the others and delivery a little bit more costly, but well worth the customer service received and the way the items were packed for safe delivery. Highly recommend and I will definitely always use TapnShower.
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Posted 4 years ago
Great looking tap and very speedy delivery. Very pleased.
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Posted 4 years ago
The best price for the taps I wanted and a very efficient service (received within 3 days of order)
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Posted 4 years ago
Item was delivered promptly as per the indication given when ordering, unlike my experience with other companies that I am also ordering new bathroom items from. Well done and thank you Tap ‘n Shower
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Posted 4 years ago
The bathroom accessories are of an excellent quality at the best price on the market. The delivery company informed me of the time of delivery which they kept to. Totally pleased with this transaction.
Helpful Report
Posted 4 years ago
Poor customer service. I ordered a shower due to the delivery being 2-3 days and paid £20 delivery. After 5 days I had to contact them asking if the shower had been dispatched, to be told that it was out of stock and they hadn't got their delivery and didnt know when it would be in. I had to make contact 2 more times before I got a call to say it was back in stock. So it arrived nearly 3 weeks late and I was told they couldn't refund me the £20 delivery. I won't be ordering anything from this company again.
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Posted 4 years ago
Easy to navigate website , product descriptions were spot on. Smooth ordering process and excellent delivery time. A model that many other sites should try to emulate.
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Posted 4 years ago
Haven't received item yet, due to delivery company changing time to deliver when I wasn't at home!
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Posted 4 years ago
P shape bath panel came on within 48 hours. The panel did not fit the contour of the bath, probably because the p shape bath I was fixing it to was an old model. Any how I'm a competent builder and I made it fit. I used a cordless angle grinder with a diamond blade. Worked a treat.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews