Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Good services , best price , helpful salespeople , delivered quickly . Thanks”

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Posted 1 year ago

“Purchased shower. Arrived with damaged part. Reported. Told would get back to us within 48 hrs...now 72hrs and not heard anything!”

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Posted 1 year ago

“Ordering and delivery worked perfectly and the tap arrived in perfect condition. We haven’t installed it yet but all looks in order.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Quick delivery, product quality good, straight forward installation.”

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Posted 1 year ago

“Received what I ordered at a good price, helpful customer services.”

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Posted 1 year ago

“Product availability was good ….. as was the value for money. The use of EVRI as their delivery company doesn’t serve the company well. EVRI is formerly known as Hermes and are absolutely woeful. Their tracking information update was provided after the delivery was made. Luckily the device staff at Tap ‘n Shower are on top of their game and are very helpful.”

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Posted 1 year ago

“Product looks good but can never tell until installation. 48 hr limit on damages not practical”

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Posted 1 year ago

“Great communication, great price, delivered today, we received a text with an eta, all good”

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Posted 1 year ago

“As described.”

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Posted 1 year ago

“I found the website easy to use and informative. That said it was short of the technical information I needed (I live in a low water pressure area). However, a message sent via the website received a quick and positive response giving me the confidence to proceed.”

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Posted 1 year ago

“Purchased a close coupled toilet, no seat included. Never in 30 years of plumbing have I come across ordering a toilet with the seat not included. Cost me an extra £35. Will not be using again!”

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Posted 1 year ago

“Not yet fitted by my plumber!”

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Posted 1 year ago

“Very happy Thank-you 😊”

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Posted 1 year ago

“A very good price, fast and efficient.”

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Posted 1 year ago

“I phoned just after I placed my order to say that I wanted the tap hole drilled so that the drainer was on the left. It arrived undrilled. My fitter the drilled it on the wrong side when I was out. Just what I wanted to avoid by calling you. I then asked you to accept a return and you refused. Not impressed”

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Posted 1 year ago

“Ordered an item, and was then contacted after the transaction had gone through to say the item was no longer available. I was offered an alternative with partial refund, which I accepted. When the replacement item arrived it was damaged. I sent photos and was then offered a collection and refund of the replacement item. While these things were organised quickly I have still not received the refund for the difference in price between the two items, or the refund for the replacement item and it has been four weeks. I have had no responses to several emails regarding the refund which is for over £100. I would avoid using this company in the future.”

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Posted 1 year ago

“Thanks great service”

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Posted 1 year ago

“Happy with my purchase, easier to pay than many other companys. Delivery was as you said ( have had lots of bad delivery's ) Overhaul brilliant . Norman”

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Posted 1 year ago

“After two weeks still waiting to receive my order”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews