Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time ordered Saturday afternoon and it arrived Tuesday morning thanks”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Dear Customer, Thank you for your lovely review, I am glad that you were happy with the speed in which we were able to get your order out to you. Best Regards TNS Team

Posted 5 years ago

“Everything satisfactory”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Dear Mr Woodward, Thank you for your review, I am glad to see everything was satisfactory for you, if possible would you be able to tell us what would have made your experience better for us to get that 5th Star? Thank you again for your review Best Regards TNS Team

Posted 5 years ago

“When I placed my order the item was apparently in stock but I received an email very soon after advising that the supplier did not in fact have the item in stock and there would be a delay in delivery. The communication was prompt and courtious though and the price of the shower was about as cheap as I could find, short of getting it off of ebay.”

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Posted 5 years ago

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Dear Customer, I do apologise for the incorrect information listed on our website, we do try and keep our website stock listing s accurate as possible but sometimes this can go wrong or the item in stock does not pass our quality control which can delay an item being sent out. I do apologise for any inconvenience this caused yourself, but glad that you were informed quickly by a member of our team. We do try and inform out customers as soon as possible if we know of any delays. Best Regards TNS Team

Posted 5 years ago

“Excellent service from start through to completion. Our cabinet arrived quickly, well packaged and in good order. Many thanks.”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Good Morning, Thank you for your lovely review, We are glad to hear that you are pleased with your purchase and the service you received. Many Thanks TNS Team

Posted 5 years ago

“I called and was answered by someone who knew what they were talking about, I placed the order and within in 3 days items arrived, great service definitely recommend.”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Dear Mr Veiner, Thank you for your lovely review, and for recommending us in future, we try our best at Tap 'n Shower to have knowledge on our items to help aid our customers as much as we can. We are glad to hear this helped you. Best Regards TNS Team

Posted 5 years ago

“Good service”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Thank you for this lovely review, we are glad that you were happy with our service. Best Regards TNS Team

Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Dear Customer, We are glad that you were happy with our service, and thank you for your lovely review. Best Regards TNS Team

Posted 5 years ago

“I was able to find the exact product that I wanted very easily and it was dispatched promptly. Tap'n Shower were very proactive in resolving an issue with the delivery company.”

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Posted 5 years ago

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Dear Paul, Thank you for your lovely review, we are glad that your delivery issue was sorted quickly and efficiently and you are happy with the service. Best Regards TNS Team

Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Good Morning, thank you for your lovely review, I am glad are team were very pro-active in sorting any issues out for you, and you are Happy with your overall service. Best Regards TNS Team

Posted 5 years ago

“Shipping of orders on the site is confusing although they try to warn you, delivery is from dispatch and dispatch is estimated so you can end up waiting even if you've paid for next day delivery. Order was really well packaged although had some scratches once unwrapped (the fittings had been placed in an envelope loose inside which kind of negated the point of wrapping it so well)”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Good Morning Mr Willis, We do apologise for the confusion with our delivery & dispatch information, we are having this changed in the next 3 - 4 weeks to make it clearer and less confusing for our customers. Regarding the packaging of your item, again I apologise for this, we try our upmost to ensure everything arrives as it should to our customers without opening the manufacturers products. I have spoken to our warehouse regarding the issue, as Impey are a very new range for us (not that this is an excuse) and the manufacturer package them with the fittings inside. In future the tray will be opened and the fittings removed and wrapped up on their own to avoid the issue. I apologise again for the issues you have had. Best Regards TNS Team

Posted 5 years ago

“Special order tap,ready for collection as promised, very good price. Can recommend.”

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Posted 5 years ago

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Thank you for your lovely review, we are very happy that everything was to your satisfaction and you would recommend us. Best Regards TNS Team

Posted 5 years ago

“Good prices and fast delivery with tracking.”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Thank you for your lovely review, we are glad that you are happy with our service & prices. Best Regards TNS Team

Posted 5 years ago

“Fantastic customer service and friendly staff. Great prices too.”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Thank you for your lovely review, Best Regards TNS Team

Posted 5 years ago

“These shower systems are excellent! Fitted several of them and would highly recommend especially if you have an unvented hot water supply. The service and price from Tap 'n Shower was superb. Ordered, paid and delivered on time. Would shop here again. Well done! JR Smith Plumbing & Heating.”

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Posted 5 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Good Morning Mr Smith, Thank you for your lovely review of our showers, and customer service we are very happy that you were pleased, Best Regards TNS Team

Posted 5 years ago

“Purchased a bathroom toilet and sink from Tap 'n Shower. Cannot fault any aspect of the purchase: the price, customer service and delivery. There was a problem with one item being incorrect, but this was immediately rectified by the company. To be recommended!”

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Posted 5 years ago

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Good Morning Mr Thorley, Thank you for your lovely review, I am glad to hear the problem you had was rectified swiftly and your are happy with your purchase. Best Regards TNS Team

Posted 5 years ago

“Really good customer service from this company. Paul was very helpful and knowledgable and helped us every step of the way. Will defiantly use again!”

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Posted 5 years ago

“The purchase was easy, company kept me up-to-date on delivery product was as described all-in-all a good company to deal with”

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Posted 5 years ago

“Great customer service experience from this company. Friendly stock and great prices. Items arrived well packaged and was upgraded to next day delivery free of charge to meet my deadline! Thanks team!”

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Posted 5 years ago

“Now my 4th purchase from this company and i must say the service just gets better and better. There is nothing this company will not do to please the customer. Outstanding effort as usual guys!! Fully recomend”

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Posted 5 years ago

“Very good experience in dealing with your company. Very competitive price.”

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Posted 5 years ago

“Amazing company to deal with. Having been previously let down by another bathroom retailer i found Tap n' Shower who not only had the item in stock but were also cheaper!!! Will definitely shop here again. Well done team.”

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Posted 5 years ago

“Great service from start to finish and open until 10:00PM!!!!!! Ordered by bathroom and en-suite and over the moon with both. All items delivered within 3 days of placing the order and delivery driver was extremely helpful.”

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Posted 5 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews