Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Visit Website

Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After much searching, found the these taps to be the cheapest. Arrived in quick time and are as described. Fantastic service.”

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Posted 6 years ago

“Efficient service with goods offered at a very competitive price. Would be more than happy to use again.”

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Posted 6 years ago

“All went well. Product arrived when expected in good condition. Nice radiators will work well for us”

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Posted 6 years ago

“Fast service and prompt delivery”

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Posted 6 years ago

“Great price, easy to order online and quick delivery. Would highly recommend.”

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Posted 6 years ago

“Customer services was very helpful and understanding and made sure that my shower arrived in time for my plumber to fit it. I also got lots of good advice and information from the website, before making my purchase, and the shower looks great.”

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Posted 6 years ago

“Very good service, arrived within 48 hours of purchase. Working top notch. Brillant”

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Posted 6 years ago

“The tap I ordered was delivered in a damaged state. This could clearly have been seen if a quality check had been carried out. The boxing which the tap came I was also badly damaged which suggested to me that the product was not new from the manufacturer and possible a second. In fairness however the replacement was sent two days later but unfortunately the delay had been caused by then.”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello Lee, My apologies that you felt our quality control service was not as efficent as it should be. Here at Tap 'n Shower we sell branded products from reputable manufacturers, when our stock is delivered to us all packaging on items is checked thoroughly for any damage/marks, as they are again upon dispatch. However we do not physically open and inspect inside every box and for good reason, often boxes are sealed by the manufacturer, a way of letting the consumer know that the item has not been tampered with or pre used. The damage to your tap was unfortunately a single mark to the tap body and whilst totally unacceptable it is unfortunately not something that our quality control would have picked up on when checking the item into our stock. The packaging was unfortunately damaged during transit, we have took this up with our couriers and logged an official complaint. Thank you for pointing out that we sent you a replacement within 48 hours of you reporting your issue, this would have been quicker (within 24 hours) but unfortunately the item was out of stock at the time we received notification of your issues. We thank you for your order and also your honest review, we hope that you will see this as an uncontrollable error that our team corrected swiftly and without issue. Regards TNS Team

Posted 6 years ago

“Good looking shower at a good price. Good build quality.”

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Posted 6 years ago

“Delivery was very quick. Tap was very good quality and fittings were perfect.”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello Geoff, its always lovely to read reviews like yours. We try to offer our customers quality products at a competitive price with the customer service to match, it appears we ticked all these boxes with your order. Thank you for taking the time to review our business and for your purchase. Regards TNS Team

Posted 6 years ago

“really quick service”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello Time, Fantastic, we are very please to hear that you received your order quickly and without issue. We try to make ordering from us simple and hassle free, it is reviews such as yours that install the confidence that we are getting it right. Thank you for taking the time to review our business but also thak you for your purchase. We look forward to hopefully hearing from you again soon. Regards TNS Team

Posted 6 years ago

“Surprised that I have not had a reply to the email I sent yesterday!”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello Judith and thank you for your review. I do apologise that you have had no reply to your e mail but i have checked our inbox and i cannot see one from you. If you would like to call our office on 01162696558 we will be more than happy to help you with your enquiry. We look forward to hearing from you soon Best regrards TNS Team

Posted 6 years ago

“Great products, good price and as described”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello Amy, Thank your for your kind review, we are happy that you are pleased with your order and also our service. Thank you again for taking the time to review our company but also and more importantly thank you for your purchase. Regards TNS Team

Posted 6 years ago

“quick and simple ordering process, quick delivery, no problems”

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Posted 6 years ago

“Excellent product, great quality.”

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Posted 6 years ago

“First time customer and found service exceptional. All items at great price and immediately available as promised. Will definitely use again.”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hello, Wow very positive feedback. We are very happy to hear that you found our customer service ''Exceptional''. Reviews like this make us all happy here at TNS, we pride ourselves on our customer service and try to make sure that the service received by all customers is to the same excellent standard that you received. Thank you for taking the time to review our business, but more importantly thank you for you purchase and we look forward to hopefully hearing from you again soon. Regards TNS Team

Posted 6 years ago

“1st class service, product is good”

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Posted 6 years ago

“Good quality finish, clear instructions, and matched perfectly with the enclosure I had ~(Apex Quadrant).”

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Posted 6 years ago

“Turned up on time what more do you want !!”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hi Nicholas, Thank you for taking the time to review our business. Simple and straight to the point, we are glad that you received your order quickly and efficiently. Thank you again for your purchase and review. Regards TNS Team

Posted 6 years ago

“Good products at good prices and delivered on time”

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Posted 6 years ago

$Read Tap \'n Shower UK Ltd Reviews$

Hi Earl, Thank you for taking the time to review our business, your purchase and review are very much appreciated. Regards TNS Team

Posted 6 years ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews