Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“Good service, delivered on time”

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Posted 9 months ago

“Good quality and price value”

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Posted 9 months ago

“Placed an order for an item that said was in stock. Received a dispatch confirmation a couple of days later saying 'next day' delivery, but with no tracking details, and nothing received as of two weeks later. Called to find out where it was, and no idea (other than it wasn't actually in stock, and was being shipped from a supplier). Still no idea where my order is.”

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Posted 9 months ago

“Quick delivery”

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Posted 9 months ago

“Top quality goods at reasonable price. Quick delivery.”

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Posted 9 months ago

“Came in good time. Good communication with customer services. Tap is fitted and looks great.”

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Posted 9 months ago

“Dreadful ,item never arrived,no one answers the phone,case has been escalated to paypal”

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Posted 9 months ago

“A bit flimsy but just the perfect job”

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Posted 9 months ago

“Diabolical. Taps arrived with rust !! and multiple faults - look like seconds basically. The IVR is a weird AI shocker, then no one picks up. I finally get a response to a web chat complaint promising to sort a replacement ‘that very day and haven’t heard from them since. £250 for a set of taps I can’t use. Avoid like the plague.”

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Posted 9 months ago

“Bought Bristan Bliss shower as a like for like replacement. Excellent value over other suppliers of the identical product. Delivered to my door without issue. Freee delivery included. Excellent service.”

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Posted 9 months ago

“Ordered a tap and they sent me a shower. And then a week later the tap (from Germany so expected a delay). Weeks later they did collect the shower (builders signed for it amongst multiple deliveries) and all good. Not the fastest customer service but great products, great price and good final results which is what really matters.”

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Posted 9 months ago

“turned up on time good price and all bits in box”

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Posted 9 months ago

“Was a delay fro original delivery date due to supply. Communication was first class. Ensured that priority delivery was made once tap n shower had the item from the manufacturer.”

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Posted 10 months ago

“Happy with product & quick delivery..”

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Posted 10 months ago

“Great service delivered very quickly”

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Posted 10 months ago

“Ordered 3 90cm stainless steel grab bars which were delivered promptly as it was 2 days before Xmas & I have to say we're superb quality.thank you Tap'n Shower”

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Posted 10 months ago

“Prompt delivery good service.”

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Posted 10 months ago

“They took the money for supposedly 'in stock' taps and matching waste items on 9th december but I still have not received the taps. They did contact me a day or two after placing the order to say the stuff wasn't actually in stock - what's the point of saying it was on the website? If I now order the taps elsewhere I will have to pay carriage so don't know what's best to do.”

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Posted 10 months ago

“Item was in stock and was posted quickly on the same day. (I placed the order at around noon.) I received the item promptly on the next day, which I wasn't expecting! Fab service.”

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Posted 10 months ago

“Item just as described. Arrived quickly and trouble-free. Good price too.”

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Posted 10 months ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews