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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,545 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,545 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
The service on the quality taps. I was very pleased as they were very good quality.
Helpful Report
Posted 10 months ago
Good service, delivered on time
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Posted 10 months ago
Good quality and price value
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Posted 10 months ago
Placed an order for an item that said was in stock. Received a dispatch confirmation a couple of days later saying 'next day' delivery, but with no tracking details, and nothing received as of two weeks later. Called to find out where it was, and no idea (other than it wasn't actually in stock, and was being shipped from a supplier). Still no idea where my order is.
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Posted 10 months ago
Quick delivery
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Posted 10 months ago
Top quality goods at reasonable price. Quick delivery.
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Posted 10 months ago
Came in good time. Good communication with customer services. Tap is fitted and looks great.
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Posted 10 months ago
Dreadful ,item never arrived,no one answers the phone,case has been escalated to paypal
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Posted 10 months ago
A bit flimsy but just the perfect job
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Posted 10 months ago
Diabolical. Taps arrived with rust !! and multiple faults - look like seconds basically. The IVR is a weird AI shocker, then no one picks up. I finally get a response to a web chat complaint promising to sort a replacement ‘that very day and haven’t heard from them since. £250 for a set of taps I can’t use. Avoid like the plague.
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Posted 10 months ago
Bought Bristan Bliss shower as a like for like replacement. Excellent value over other suppliers of the identical product. Delivered to my door without issue. Freee delivery included. Excellent service.
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Posted 10 months ago
Ordered a tap and they sent me a shower. And then a week later the tap (from Germany so expected a delay). Weeks later they did collect the shower (builders signed for it amongst multiple deliveries) and all good. Not the fastest customer service but great products, great price and good final results which is what really matters.
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Posted 10 months ago
turned up on time good price and all bits in box
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Posted 10 months ago
Was a delay fro original delivery date due to supply. Communication was first class. Ensured that priority delivery was made once tap n shower had the item from the manufacturer.
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Posted 11 months ago
Happy with product & quick delivery..
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Posted 11 months ago
Great service delivered very quickly
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Posted 11 months ago
Ordered 3 90cm stainless steel grab bars which were delivered promptly as it was 2 days before Xmas & I have to say we're superb quality.thank you Tap'n Shower
Tap 'n Shower UK Ltd 5 star review on 28th December 2023 Tap 'n Shower UK Ltd 5 star review on 28th December 2023
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Posted 11 months ago
Prompt delivery good service.
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Posted 11 months ago
They took the money for supposedly 'in stock' taps and matching waste items on 9th december but I still have not received the taps. They did contact me a day or two after placing the order to say the stuff wasn't actually in stock - what's the point of saying it was on the website? If I now order the taps elsewhere I will have to pay carriage so don't know what's best to do.
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Posted 11 months ago
Item was in stock and was posted quickly on the same day. (I placed the order at around noon.) I received the item promptly on the next day, which I wasn't expecting! Fab service.
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Posted 11 months ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,545 reviews