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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,543 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,543 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
Excellent service, excellent delivery time, and most importantly excellent prices. I will use Tap 'n Shower again.
Helpful Report
Posted 5 years ago
Thank you Timothy for this wonderful review. We are very happy that you found our service excellent and as well as our prices. Its always great to get feedback like this. We look forward to hopefully hearing from you again soon. Kind regards TNS Support Team
Posted 5 years ago
Great service during online chat and ordering. Came slightly sooner than expected. Delivery driver was a bit miserable but I'm not sure that is your responsibility 👍🏼
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Posted 5 years ago
Thank you for your kind review David, great to hear your found our online chat service helpful. I apologise on behalf of the delivery driver however you are correct, unfortunately we do not have any control over this as we do use external couriers, although i will pass your feedback on to the delivery company. Thank you again Kind regards TNS Support Team
Posted 5 years ago
my parcel arrived on the day it was supposed to with updates goods arrived very well packed very impressed with goods and service thankyou guys would recommend your company to family and friends
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Posted 5 years ago
Thank you Carol for taking the time to review our company. We are very happy to hear that you were impressed with our service and i will be sure to make the team aware of your comments. Thank you again for your kind words and we look forward to hopefully hearing from you again soon. Kind regards TNS Suport Team
Posted 5 years ago
Excellent Customer service. The staff were very professional, friendly and extremely efficient. I would definitely use this company again
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Posted 5 years ago
Very good priced product, excellent communication and fast dispatch.
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Posted 5 years ago
Excellent service and very quick delivery service an cheapest on line. Very HAPPY 😃
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Posted 5 years ago
Grohe Tap I need to replace existing was the best price. Ordered it and it was delivered within a couple of days.
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Posted 5 years ago
Great company to do business with ordered two toggle lever taps which were reasonably price and delivery was really good by TNT who kept me informed all the way about my order recommended!!!
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Posted 5 years ago
Most competitive price. Excellent online customer service - able to expedite a particular part of an order needed urgently
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Posted 5 years ago
Posted very quickly
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Posted 5 years ago
Very helpful and tap arrived quickly - thank you Tap n Shower
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Posted 5 years ago
Simple ! 100% excellent service all round. Would use them again.
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Posted 5 years ago
very good performance
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Posted 5 years ago
First time using tap n shower. Process was smooth as you would normally expect for an online purchase. Pleased with the price I paid for the item.
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Posted 5 years ago
Fantastic company!! Really went out of their way to accommodate our requirements (i am not easy to deal with) they were helpful and polite at all times. I found their website easy to use with thousands of different products to choses from. The best thing about this website that i found is that when an item is advertised as in stock on their website it is actually in stock in their building and not with the manufacturer, i've been mis lead by this many times before with other companies. Will definitely be using again!!!!
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Posted 5 years ago
Product is competitively priced and arrived ahead of delivery promise. Hope it works well !
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Posted 5 years ago
Just a bit disappointed extra for delivery charge other than that good
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Posted 5 years ago
This company is a pleasure to deal with. Thank you for delivering my order in a timely manner.
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Posted 5 years ago
At this time, I can only state that the tap was promptly delivered safely and in good condition. Since I could not arrange for a plumber until after its arrival, I am now awaiting installation. Hopefully, this will be within the 14 days I am allowed in which to return it if there is a problem. As a standard Grohe product, off the shelf, I am not anticipating any issue with the product. I was disappointed to see that web site prices are stated WITHOUT VAT and delivery charges until the checkout stage is reached. (But still a good price nevertheless)
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Posted 5 years ago
Thank you Michael for this kind review, we are happy to hear that your tap arrived safely. i would just like to make you aware that there is the option to check delivery costs before purchase, there is a tab that says ''delivery cost'' next to the product information tab, you simply click this tab, enter your post code and street address and you will get an exact delivery costing, i would also like to clarify that all of our prices displayed on the website ARE INCLUSIVE OF VAT. I hope that this information makes using our website easier in the future. Thank you again for this brilliant review and we look forward to hopefully hearing from you again soon. Kind regards TNS Support Team
Posted 5 years ago
Good website; easy to navigate. Excellent service with an upgraded next day delivery at no extra cost. Definitely would use again Cheers
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Posted 5 years ago
Hello Michael and thank you for this complimentary review. We are very happy to hear that you rate our service as ''excellent'' and we look forward to hopefully hearing from you again in the future. Kind regards TNS Support Team
Posted 5 years ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews