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Tap 'n Shower UK Ltd Reviews

4.5 Rating 1,543 Reviews
87 %
of reviewers recommend Tap 'n Shower UK Ltd
4.5
Based on 1,543 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Tap \'n Shower UK Ltd Reviews
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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Anonymous
Anonymous  // 01/01/2019
Genuine item at a great price delivered in a timely manner
Helpful Report
Posted 1 year ago
Item arrived after seven days but to be fair, it included Easter. When it arrived the box had been re sealed by the delivery company. The box inside was good but when I took the item out the 'fittings bag' was sealed top and bottom but it torn open down one side. Was initially worried but it was all there and the item fitted and works well.
Helpful Report
Posted 1 year ago
Easy website, great delivery and good communication
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Posted 1 year ago
My tap still has not come. Money taken from my account 26th March.
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Posted 1 year ago
Good product, competitive price and fast delivery
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Posted 1 year ago
Products were out of stock which we were advised about after placing order. ETA of a month later was given and products did arrive as promised.
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Posted 1 year ago
Great service and prompt delivery - thanks!
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Posted 1 year ago
Very good range of products, the price point for the basin I have chosen was significantly better than at other retailers. Communication and order handling was very prompt.
Helpful Report
Posted 1 year ago
The profiles were exactly what I needed, but the item description said package contained 1 profile so I ordered 2. When these arrived there were 2 boxes each containing 2 profiles. I've email several times requesting a return and refund of 2 of the profiles, but have had no reply, so I currently have 2 profiles that I've paid for and don't require.
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Posted 1 year ago
Excellent service with prompt delivery. Thank you.
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Posted 1 year ago
Would not buy from this company again. Product arrived faulty and numerous emails sent still waiting. Tried phoning to get a very annoying answer message. Feel like I have been took for a ride £86.00 down the drain. Appalling
Helpful Report
Posted 1 year ago
Prompt delivery good looking product.
Helpful Report
Posted 1 year ago
Product was high quality but there was ambiguity over whether the sparge would swivel. Sent item back and been over 10 working days waiting for a refund or even acknowledgement.
Helpful Report
Posted 1 year ago
Tapnshower are complete shysters and con merchants do not buy anything from this company. They say stock is available when it is not and they will not process your refund even when you provide proof of delivery. In fact they run a systemised scam where they claim not to have received your return and refuse to accept your courier's proof of delivery. Impossible to get through on the phones and you are just fobbed off with excuses and unfulfilled promises that they will "expediate" your refund. AVOID AT ALL COSTS.
Helpful Report
Posted 1 year ago
Very pleased with our shower. It looks great and it works really well.
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Posted 1 year ago
Great quality products, great price, brilliant customer service - advised immediately of delay issues with order which was still fulfilled ahead of schedule.
Helpful Report
Posted 1 year ago
They charged me £66 delivery. That's a ridiculous amount 🙄 I would not recommend for this reason
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Posted 1 year ago
Nice cupboard, shame there is only one shelf!
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Posted 1 year ago
Good service
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Posted 1 year ago
All good from initial contact through to delivery. I'm a happy customer.
Helpful Report
Posted 1 year ago
Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews