Tap 'n Shower UK Ltd Reviews

Name: Tap 'n Shower UK Ltd
Rating: 4.46

4.5 Rating 1,543 Reviews

87 %

of reviewers recommend Tap 'n Shower UK Ltd

4.5

Based on 1,543 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

0116 2696558

Email:

enquiries@tapnshower.com

Tap 'n Shower UK Ltd 5 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

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“trying to return an item is like getting blood from a stone I had to wait for special instructions on how to return and where,to be recorded and now they want proof of purchase because they cant find the return as warehouse is too big”

Helpful Report

Posted 1 year ago

“Goods ordered 03/02 with the website showing as available in 3 working days with an email advising 'some' of the order was available immediately, after chasing the order nearly 3 weeks after delivery advised that these would not be available until the end of March, confirmation of dispatch sent 28/02 which tapnshower now advise was a mistake. Having checked however with the manufacturer of the goods they had over 160 items in stock at point of order and still do to this day. Order cancelled (which they have yet to acknowledge and credit) and placed elsewhere for delivery next day Proceed with caution and at your own risk!”

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Posted 1 year ago

“Excellent Tap for my kitchen sink. The plumber had to go out and purchase connections as there were none with the Tap.”

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Posted 1 year ago

“I had great service from Tap n shower. I would like to mention Alfie, who dealt with my initial enquiry about a bathroom cabinet. He was very quick to respond and due to his great customer service, I went on to order it from yourselves. The delivery time was really quick as well. Thankyou!”

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Posted 1 year ago

“Initial service was excellent. However, I made an error and asked Tap'n Shower to help by sourcing a replacement part at my cost. They declined on the basis that the whole unit needed replacing as the components weren't suitable for what I wanted. This was incorrect and I sourced the part elsewhere without any fuss.”

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Posted 1 year ago

“Still no response from customer service but I will not let go… completely mess my arrangement up. They say don’t book until item received so booked one received confirmation of delivery that day. Then received tap no lever States there’s a phone number but never works !!”

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Posted 1 year ago

“Excellent service, great product. Would definately shop here again.”

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Posted 1 year ago

“i will definitely purchase next time. wish I'd known Tap' Shower before. could have saved some money”

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Posted 1 year ago

“Good prices, and great customer service”

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Posted 1 year ago

“Really pleased with my purchase, and eith the customer care”

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Posted 1 year ago

“I have brought a few things from Tap and Shower I am impressed with the customer services team as I had an item delivered which was short of the compression nuts a few days later I had a new component including the plastic Nuts I was missing on the first order, It didn't cost me but I didn't need everything replaced, they went over and above in my case. its website is easy to use and the delivery was free over a certain amount spent as common sense as to be expected.”

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Posted 1 year ago

“Very happy with the shower bought, delivery was good as was the price.”

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Posted 1 year ago

“Excellent service - shipped direct with plenty of communication on the delivery. Thank you”

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Posted 1 year ago

“Great kitchen tap at the best price available. Delivered in the expected time.”

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Posted 1 year ago

“Great service, well packed and a good price”

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Posted 1 year ago

“Impressed with Tap n Shower - kept us updated by email on the progress of our order, would definitely use this company again.”

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Posted 1 year ago

“i ordered ideal taps you sent me wrong make of taps out”

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Posted 1 year ago

“Had to return my toilet seat as it didn't come with the fittings that were required. Roca advised that they should have been included”

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Posted 1 year ago

“Product good. Delivery slow, 5 days vs 3 advertised. When requested a return because of that I was informed I'd have to pay my carriage and their carriage before a refund. Not reliable enough for trade work.”

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Posted 1 year ago

“Ordered a Hansgrohe corner shower shelf. Great product and great service. Arrived Well packaged and on time. Thank you”

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Posted 1 year ago

Tap 'n Shower UK Ltd is rated 4.5 based on 1,543 reviews