Talos360 Reviews

Name: Talos360
Address: 4 Webster CourtCarina Business Park, Warrington
Rating: 4.74

4.7 Rating 218 Reviews

95 %

of reviewers recommend Talos360

Company Reviews

Metrics

Info

4.7

Based on 218 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Talos360:

Talos360 provides employers with world-class workforce management solutions - including our Talos ATS recruitment software, our employee insights platform Talos Engage, and online advertising campaigns through Talos Attract. We strive to give companies a better way to attract, manage, hire, engage, and retain top talent.

Visit Website

Phone:

01744 812612

Email:

hello@talos360.co.uk

Location:

4 Webster CourtCarina Business Park
Warrington
WA5 8WD

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Anonymous

Anonymous // 01/01/2019

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“Great product, great service - fantastic support at all levels. Talos listen to you and take feedback and oppertunities to improve.”

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“We've been working with Talos for about a year now and any issues we had including very urgent queries were resolved on the same day and sometimes within less than an hour. Exceptional and professional customer service team. Shout out to Taylor Norcross for always being a great help with advertising queries.”

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“Whilst using Talos for the last few years we have found it easy and effective to use - I have mainly liased with Darcy who has provided incredible support, always helpful and responds to any query super fast.”

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“Talos are very on the ball with any request that we ask as an internal TA function and I actually feel like they are an extension of our team and we work together as opposed to it being a transactional relationship. If there are any challenges or changes in a process, communication is fair and timely and we then work together to ensure that we are both happy with the working relationship moving forward.”

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“Always find the team at Talos360 to be efficient and helpful if we ever need to reach out to them. I engage with the system on a daily basis and find it to be hugely beneficial managing our internal and external vacancies.”

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“The Talos support teams are very quick to respond, kind and have great attention to detail. They were able to sort my issue out within a couple of hours of sending a request.”

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“Abbie was very helpful and quick to respond”

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“Fast response. Polite. Couldn't ask for anymore.”

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“Easy interface, great customer service, easy to train and use.”

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“The Talos360 support team are a great help when I have a query regarding a post or if I need any support. They are always very quick to respond and are an extremely helpful and friendly team!”

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“Talos are very responsive to our queries and are always extremely helpful.”

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“I cannot fault the support, genuine interest and guidance from the team at Talos360, with special callouts to Jess and Jack. A perfect balance of professionalism and fun that keeps us all going in our working lives. The system itself is excellent. I love the "tailorability" of what's needed and the 'ease' of explaining it to others and how it truly helps an aligned and efficient recruitment and onboarding journey! 100% recommend the platform and the support team who sit behind it.”

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“It’s very easy to use and helpful”

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“Easy to post vacancies with pre-populated adverts depending on job role. Saves so much time creating employer accounts on job boards and posting individually. Simple to track where applicants are in the recruitment process.”

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“Worked with Talos for many years. An all round great service with exceptionally knowledgeable people to work with e.g. David Wreschak, Sarah Burrows and Abbie Leech. Really appreciate their help, support and guidance. Thank you”

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“We have been using TALOS for more than 2 years and it has transformed our recruitment processing. The system is easy to use, and speeds up response times, interview booking and many more routine tasks that previously relied on spreadsheets and memory. The customer service and care at TALOS is outstanding, their helpdesk responds very quickly, nothing is too much trouble, and their account manager is in regular and effective contact. For example, I mentioned that we needed to update our team hierarchy in TALOS as we have changed significantly in 2 years since set up. TALOS did this for us, speedily, ahead of agreed deadlines, and with regular checks and updates. I would have no hesitation in recommending TALOS 360 to any organisation looking to develop their ATS.”

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“The advertising support team is always on hand to offer assistance, they act as a true extension of our Talent Acquisition Team. Abbie, who supports us daily, will always be on hand if we need any assistance. I cannot recommend them highly enough.”

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“I came to the business 18 months ago and they were already using Talos 360. The system had been set up by a previous manager and was under-utilised, with the most basic setup possible. As the HR Team had been struggling it was fine for their usage but as a dedicated recruiter, it was not living up to my expectations. Clare from Customer Relations "the happiness manager" and Andrew our Account Manager arranged a Teams call to go through our planned Candidate journey. Having researched Talos before our meeting, I was aware that it had many options that were not yet activated on our account and many questions. Clare, Andrew and our dedicated technician Mitch were able to answer all of my questions, plan out a candidate journey and put my mind at ease. Mitch built 85% of the candidate journey as we were discussing it and was able to demonstrate how this would work. Over the next couple of weeks, he meticulously rewrote our ATS system, implementing the changes and updating templates. At each step, he made time to update me by Teams, providing guides, training and discussing the next steps. Andrew checked in periodically and Clare made sure to stay in touch via email to ensure everything was progressing as planned. Mitch and I were able to fully build out the system, adding the Agency portal, building a careers page, opening up the vacancy templates, and reconnecting job boards to work as we wanted. We set up a data capture form and started to work on other exciting features. Working with Talos to build out the system has made my life much easier. We continue to collaborate by introducing DocuSign and Check ID functionality to further streamline our onboarding process. All of those involved have been exceptional in their knowledge and understanding of what we want from the product, and the team excel at bringing in knowledge from within their team: when the initial implementation of DocuSign wasn't quite what I had in mind, a meeting was quickly arranged with Rob who is the specialist and all areas of concern were quickly rectified. I would recommend Talos as an Applicant Tracking System: the team have worked hard to bring our system up to spec, and we have seen an increase in hires as a result. As we continue to develop the system it will free up more time for us to work on other projects and increase the company profile.”

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“I cannot fault the support we have received from Claire. Always quick to respond and always helpful.”

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“I absolutely love using the Talos360 ATS system. It is by far the easiest but most effective ATS system I have used throughout my career in recruitment and have no one bad thing to say about it. The account manager George is great, his always helpful and responds to queries quickly. The Talos support guys are also great! I have never had anyone respond so quickly than them. Martin and his team are wonderful. We have only just recently signed them up as part of our agency and we have never received CV's so quickly. His team work hard and can tell they are dedicated but they are all so great. Thank you to each and every one of you. It has been great working alongside you all and I look forward to continuing working with you all.”

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Talos360 is rated 4.7 based on 218 reviews