Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 165 Reviews

88 %

of reviewers recommend Freja

4.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the chicken bone broth powder to drink as a broth after a 36 hour fast and to have type 2 collagen (apparently found in chicken broth rather than beef) service was great, the product shipped quickly. I only knocked a star because as someone else said, the taste and smell is like wet dog, I can’t drink this on its own and my protein shake and miso soup don’t disguise the taste at all (I’ve also tried adding pepper and spices as someone else suggested), it’s quite a strong taste/smell, even with half the recommended amount. That said, to reap the benefits I do add this to meals and it’s fine. I’m debating trying the liquid instead to drink as a broth post fasting, as the reviews are great and I can’t fault the service.”

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Posted 1 year ago

“I gave 4 stars for the goodness , drop a star because of the teste .”

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Posted 1 year ago

“I had a problem when the advertised discount did not happen on my payment. I wrote to the company and they apologised and issued a refund to correct the error. Fast product delivery as always”

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Posted 1 year ago

“Lovely broth. Can be used in many ways or simply on its own. Also the team at Freja are so helpful and look after there customers :)”

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Posted 1 year ago

“Lovely Chicken Broth. Really enjoying experimenting with it in recipes and it takes nice on it's own too. Only taking a star off because I was sent 12 Chicken instead of 6 Chicken and 6 Beef initially. Having said that the customer service team have been great and they are sending me out my original order free of charge. Can't wait to try the beef!”

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Posted 1 year ago

“Had an issue, was not the quickest at responding but then resolved the issue”

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Posted 1 year ago

“The product is really good. However x2 of the cartons had been slightly squashed in transit. Nothing to do with the company but the delivery people I’m afraid so I had to throw them to be on the safe side. Other than that the remaining 4 were delicious 😋”

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Posted 2 years ago

“Early days to say whether it is impacting on the body and mind but the service is excellent, the product tasty and it easily replaces a meal.”

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Posted 2 years ago

“Speedy delivery. Haven’t tried it as yet but it’s smartly sitting in cupboard waiting for use 🥰”

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Posted 2 years ago

“Delicious! Would recommend specially the beef broth. I would love if we could buy mixed packs, so we can try each one. It’s the only reason for four stars.”

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Posted 3 years ago

“Chicken and vegetable both excellent, however not happy with the beef. The stock turned gelatinous in the fridge and was hard to get out of the carton. I did write to customer service about this but they have yet to reply. So one star knocked off.”

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Posted 3 years ago

Freja is rated 4.5 based on 165 reviews