Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 165 Reviews

88 %

of reviewers recommend Freja

4.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

Write Your review

Tell us how Freja made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was first introduced to their bone broth at a sampling in my local Wholefoods. I have inflammation and after taking bone broth for a while, I feel so much better and have lost weight. I tend to purchase the chicken bone broth which is delicious. I add some protein and vegetables to make a quick and nutritious supper. I had a recent issue with a DPD delivery & their customer service was fantastic. I will be ordering more as it's not only doing me good but because it's so yummy! Thank you”

Helpful Report

Posted 1 year ago

“Lovely, tasty broth. Sent me the wrong bundle box but after getting in contact they resolved this for me, and let me keep the extra broth for the trouble. Would order again!”

Helpful Report

Posted 1 year ago

“Just started trying Freja Broths they are amazing! Love adding the broths to food or having by itself to curb snack cravings”

Helpful Report

Posted 1 year ago

“Great customer service. One of the cartons has leaked when I received them so I emailed customer service to let them know and they've sent me 3 replacements. The bone broths are lovely and I love they are made with good ingredients. All in all fab. My only issue is how expensive they are. I can't afford to get them often.”

Helpful Report

Posted 1 year ago

“Great company. Good comms and great customer service! Will be buying again.”

Helpful Report

Posted 1 year ago

“This is my second purchase of Freja bone broth! I love the taste and quality of the product. It's nice just warmed and drunk by itself or with some added chicken or veg to make a soup. Will be coming back for more when my latest batch runs out! Recently had to contact the customer service team who were super helpful and responsive.”

Helpful Report

Posted 1 year ago

“Fantastic quality products with no compromises. Feels like a great investment in health and no misleading claims. Superb customer service team too.”

Helpful Report

Posted 1 year ago

“Lovely broth. Can be used in many ways or simply on its own. Also the team at Freja are so helpful and look after there customers :)”

Helpful Report

Posted 1 year ago

“Lovely Chicken Broth. Really enjoying experimenting with it in recipes and it takes nice on it's own too. Only taking a star off because I was sent 12 Chicken instead of 6 Chicken and 6 Beef initially. Having said that the customer service team have been great and they are sending me out my original order free of charge. Can't wait to try the beef!”

Helpful Report

Posted 1 year ago

“Amazing broths I’m addicted super high quality and great packaging it’s everything made out of love clearly.All the best in your business.Thank you”

Helpful Report

Posted 1 year ago

“Hi my delivery had not arrived and was damaged in transit contacted Freda and they resolved it straight away and my re delivery arrived and now enjoying the great product thank you to Freja backroom staff”

Helpful Report

Posted 1 year ago

“I ordered from Freja bone broth and really loved the product! I was really surprised it tasted as good as it does, very good quality - I will certainly be buying again. The customer service was excellent too- very quick and helpful.”

Helpful Report

Posted 1 year ago

“I have been using Freja bone broth for several months now. I love this product. I have the cartons for drinking everyday. I have tried other bone broths in the past but couldn’t finish them, whereas Freja taste delicious, I also use the powder to add to my soups/stews.”

Helpful Report

Posted 1 year ago

“Only tried the broth powders but they're really nice! The chicken one is like a roast in a mug! I cook my basmati rice in the broth too. Very helpful staff too. Am definitely a repeat customer 👌”

Helpful Report

Posted 1 year ago

“Very good customer service and tastes amazing.”

Helpful Report

Posted 1 year ago

“Quick and efficient service and delicious product”

Helpful Report

Posted 1 year ago

“Really great customer service, we have a subscription for the broth as it’s such a great product, there was a small problem with a delivery and it was sorted straight away no problem.”

Helpful Report

Posted 1 year ago

“Fantastic product and amazing customer service.”

Helpful Report

Posted 1 year ago

“Great customer service. Stuart really looked after me after missing out on an offer. Very commendable!. Enjoying the food journeys using the broth!.”

Helpful Report

Posted 1 year ago

“Amazing products! I love both the liquid and the powder. I use the vegan, chicken and occasionally the beef. They are great in soups, stews and I really like the chicken broth to drink warm. I will continue to buy them and recommend them.”

Helpful Report

Posted 1 year ago

Freja is rated 4.5 based on 165 reviews