Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 160 Reviews

89 %

of reviewers recommend Freja

4.5

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second purchase of Freja bone broth! I love the taste and quality of the product. It's nice just warmed and drunk by itself or with some added chicken or veg to make a soup. Will be coming back for more when my latest batch runs out! Recently had to contact the customer service team who were super helpful and responsive.”

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Posted 10 months ago

“Fantastic quality products with no compromises. Feels like a great investment in health and no misleading claims. Superb customer service team too.”

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Posted 10 months ago

“Lovely broth. Can be used in many ways or simply on its own. Also the team at Freja are so helpful and look after there customers :)”

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Posted 10 months ago

“Lovely Chicken Broth. Really enjoying experimenting with it in recipes and it takes nice on it's own too. Only taking a star off because I was sent 12 Chicken instead of 6 Chicken and 6 Beef initially. Having said that the customer service team have been great and they are sending me out my original order free of charge. Can't wait to try the beef!”

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Posted 10 months ago

“Amazing broths I’m addicted super high quality and great packaging it’s everything made out of love clearly.All the best in your business.Thank you”

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Posted 11 months ago

“Hi my delivery had not arrived and was damaged in transit contacted Freda and they resolved it straight away and my re delivery arrived and now enjoying the great product thank you to Freja backroom staff”

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Posted 11 months ago

“I ordered from Freja bone broth and really loved the product! I was really surprised it tasted as good as it does, very good quality - I will certainly be buying again. The customer service was excellent too- very quick and helpful.”

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Posted 11 months ago

“I have been using Freja bone broth for several months now. I love this product. I have the cartons for drinking everyday. I have tried other bone broths in the past but couldn’t finish them, whereas Freja taste delicious, I also use the powder to add to my soups/stews.”

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Posted 11 months ago

“Only tried the broth powders but they're really nice! The chicken one is like a roast in a mug! I cook my basmati rice in the broth too. Very helpful staff too. Am definitely a repeat customer 👌”

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Posted 11 months ago

“Very good customer service and tastes amazing.”

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Posted 11 months ago

“Quick and efficient service and delicious product”

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Posted 11 months ago

“Really great customer service, we have a subscription for the broth as it’s such a great product, there was a small problem with a delivery and it was sorted straight away no problem.”

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Posted 11 months ago

“Fantastic product and amazing customer service.”

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Posted 11 months ago

“Great customer service. Stuart really looked after me after missing out on an offer. Very commendable!. Enjoying the food journeys using the broth!.”

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Posted 11 months ago

“Amazing products! I love both the liquid and the powder. I use the vegan, chicken and occasionally the beef. They are great in soups, stews and I really like the chicken broth to drink warm. I will continue to buy them and recommend them.”

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Posted 11 months ago

“My initial package was damaged in Transit but the team reached out and immediately replaced my order which I appreciated a lot.”

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Posted 11 months ago

“Absolutely great product so versatile to make something healthy or on its own I like a hot cup - great staff and quick delivery”

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Posted 11 months ago

Hi Alun, Thank you so much for taking the time to give Freja a 5-star rating. We truly appreciate your support and feedback on our product. We're delighted to hear that you find Freja to be an absolutely great and versatile product, perfect for making something healthy or enjoying on its own as a hot cup. We're thrilled that you had a positive experience with our quick delivery. Your kind words mean a lot to us. Thank you once again for your amazing review and for choosing Freja.

Posted 11 months ago

“Fast delivery, tastes very good and I like the deals that pop up making the bone broths cheaper than supermarket ones. I also love the basic, high quality ingredients”

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Posted 11 months ago

Dear Jasmine,Thank you so much for your glowing 5-star review of Freja! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience. We're delighted that you are satisfied with our fast delivery and find our bone broths to be both delicious and affordable. Our aim is to provide you with the best quality ingredients, and we're glad you appreciate our commitment to keeping it simple yet high-quality. Thank you again for your kind words. We look forward to serving you again in the future!

Posted 11 months ago

“These bone broths are delicious. They are a good size and in a handy carton. You can use them as a base and mix them with other herbs and spices and then drink. I have put them in soups too which is yummy and gives the soups extra nutrients and flavour. Will definitely buy more once my 12 cartons run out 👍🏻”

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Posted 11 months ago

“Corrected an error with a discount code, promptly and efficiently. Also a great product.”

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Posted 11 months ago

Freja is rated 4.5 based on 160 reviews