Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 165 Reviews

88 %

of reviewers recommend Freja

4.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love their products, their Bone broth taste its the best compared to other store bought options. Delivery was super fast and their customer service was very prompt to help me with an order. Love Freja and the benefits I’ve felt post incorporating it to our family routine.”

Helpful Report

Posted 1 year ago

“Excellent flavour, texture and packaging Easy to use”

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Posted 1 year ago

“Amazing broth, delicious and very filling, great when fasting or no time for lunch 🥰”

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Posted 1 year ago

“Excellent customer service, very prompt, helpful response to emails. Excellent product, tastes fantastic and had very "clean" ingredients. I use the beef and chicken broth in helping me win the war against my breast cancer by keeping me healthy, well nourished and supported while undergoing treatment. Would recommend happily”

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Posted 1 year ago

“Superb customer service. I recently contacted Freja about a discount code that wasn't working when I tried to use it. They got back to me providing me with a 'goodwill' code as the original had elapsed. Cue one happy customer stocking up on the delicious chicken and beef bundle which I absolutely live and which have been crucial in aiding my weight loss. Thank you!”

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Posted 1 year ago

“Great customer service, promptly sorted out a redelivery after a courier mishap. And the product? Simply superb quality, delightfully tasty, and has really made a difference in boosting my gut health.”

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Posted 1 year ago

“Fantastic product! We use the freja bone broth as a base for soups / stews, risottos or just on it's own in a cup. It tastes great, it's super healthy and the customer service from the Freja team is great.”

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Posted 1 year ago

“Fantastic product .. super as a base for soups or just on its on .. delicious. Helping keeping my gut a happy place .”

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Posted 1 year ago

“Decided to try this when my husband and I had Covid around September time and have become a regular customer since and intend to stay one. I have tried both the chicken and the beef broth, which I now have for breakfast every morning. I regularly use them in my cooking and they are amazing products. Cannot imagine my life without them now! Also had some issues with delivery on two occasions and my complaint was quickly and effortlessly resolved. Keep up the good work.”

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Posted 1 year ago

“Great customer service, my query was answered within an hour or two and my delivery arrived promptly.”

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Posted 1 year ago

“I placed few orders of chicken bone broth powder The taste is really really good. Literally, is ready in seconds. The powder is so fine that you don't even need a steering to dissolve it. Once i had a problem with my delivery address and they helped me to solve the issue in record time. Support of costumer service is 5 stars. Very pleased for buying from them.”

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Posted 1 year ago

“The delivery was not delivered to my house even tho I was home. They delivered to a drop of point quite far from my house and I coudnt pick up the product due to illness. I chased them about 4 times and only then they replied and arranged a refund.”

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Posted 1 year ago

“I had a problem when the advertised discount did not happen on my payment. I wrote to the company and they apologised and issued a refund to correct the error. Fast product delivery as always”

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Posted 1 year ago

“Great customer service :-)”

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Posted 1 year ago

“Both the chicken and beef broth are very tasty and a comforting evening drink. Fantastic product and excellent customer service to match.”

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Posted 1 year ago

“Brilliant products very tasty”

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Posted 1 year ago

“Great efficient service. Hoping to try the powder next time too. Its really helped me lose weight”

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Posted 1 year ago

“Thoroughly enjoying the Beef Broth. Very tasty and i have found by adding a teaspoon of MCT 8 Oil to it i can happily stick to my fasting regime. Have used the Chicken Broth in Ramen recipes. Will be a regular customer for sure.”

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Posted 1 year ago

“I’ve had this stock every day for the last 9 months. It’s amazing with the soup I make!”

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Posted 1 year ago

“Exelant service quality products great tast fast delivery 👌”

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Posted 1 year ago

Freja is rated 4.5 based on 165 reviews