Freja Reviews

Name: Freja
Address: 4 Coleman Street, 6th Floor, London, Cirencester
Rating: 4.53

4.5 Rating 160 Reviews

89 %

of reviewers recommend Freja

4.5

Based on 160 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, promptly sorted out a redelivery after a courier mishap. And the product? Simply superb quality, delightfully tasty, and has really made a difference in boosting my gut health.”

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Posted 10 months ago

“Fantastic product! We use the freja bone broth as a base for soups / stews, risottos or just on it's own in a cup. It tastes great, it's super healthy and the customer service from the Freja team is great.”

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Posted 10 months ago

“Fantastic product .. super as a base for soups or just on its on .. delicious. Helping keeping my gut a happy place .”

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Posted 10 months ago

“Decided to try this when my husband and I had Covid around September time and have become a regular customer since and intend to stay one. I have tried both the chicken and the beef broth, which I now have for breakfast every morning. I regularly use them in my cooking and they are amazing products. Cannot imagine my life without them now! Also had some issues with delivery on two occasions and my complaint was quickly and effortlessly resolved. Keep up the good work.”

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Posted 10 months ago

“Great customer service, my query was answered within an hour or two and my delivery arrived promptly.”

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Posted 10 months ago

“I placed few orders of chicken bone broth powder The taste is really really good. Literally, is ready in seconds. The powder is so fine that you don't even need a steering to dissolve it. Once i had a problem with my delivery address and they helped me to solve the issue in record time. Support of costumer service is 5 stars. Very pleased for buying from them.”

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Posted 10 months ago

“The delivery was not delivered to my house even tho I was home. They delivered to a drop of point quite far from my house and I coudnt pick up the product due to illness. I chased them about 4 times and only then they replied and arranged a refund.”

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Posted 10 months ago

“I had a problem when the advertised discount did not happen on my payment. I wrote to the company and they apologised and issued a refund to correct the error. Fast product delivery as always”

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Posted 10 months ago

“Great customer service :-)”

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Posted 10 months ago

“Both the chicken and beef broth are very tasty and a comforting evening drink. Fantastic product and excellent customer service to match.”

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Posted 10 months ago

“Brilliant products very tasty”

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Posted 10 months ago

“Great efficient service. Hoping to try the powder next time too. Its really helped me lose weight”

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Posted 10 months ago

“Thoroughly enjoying the Beef Broth. Very tasty and i have found by adding a teaspoon of MCT 8 Oil to it i can happily stick to my fasting regime. Have used the Chicken Broth in Ramen recipes. Will be a regular customer for sure.”

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Posted 10 months ago

“I’ve had this stock every day for the last 9 months. It’s amazing with the soup I make!”

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Posted 10 months ago

“Exelant service quality products great tast fast delivery 👌”

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Posted 10 months ago

“I was first introduced to their bone broth at a sampling in my local Wholefoods. I have inflammation and after taking bone broth for a while, I feel so much better and have lost weight. I tend to purchase the chicken bone broth which is delicious. I add some protein and vegetables to make a quick and nutritious supper. I had a recent issue with a DPD delivery & their customer service was fantastic. I will be ordering more as it's not only doing me good but because it's so yummy! Thank you”

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Posted 10 months ago

“Lovely, tasty broth. Sent me the wrong bundle box but after getting in contact they resolved this for me, and let me keep the extra broth for the trouble. Would order again!”

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Posted 10 months ago

“Just started trying Freja Broths they are amazing! Love adding the broths to food or having by itself to curb snack cravings”

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Posted 10 months ago

“Great customer service. One of the cartons has leaked when I received them so I emailed customer service to let them know and they've sent me 3 replacements. The bone broths are lovely and I love they are made with good ingredients. All in all fab. My only issue is how expensive they are. I can't afford to get them often.”

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Posted 10 months ago

“Great company. Good comms and great customer service! Will be buying again.”

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Posted 10 months ago

Freja is rated 4.5 based on 160 reviews