Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

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“Great easy service overall and the actual carer was great, no complaints. They could do more to ensure there were more reviews about their carers by e encouraging past customers to review”

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Posted 7 years ago

“Great app, easy to use, good to know Tailster has done checks on all the pet sitters. Really excellent service so you can go away knowing your pet is being looked after.”

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Posted 7 years ago

“Great app, simple to use and our carer is great. It's just a shame that you can't enlarge images that are shared.”

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Posted 7 years ago

“I had total confidence leaving my dog. He went off wagging his tail just a short time after meeting his new career. Would 100pc recommend. I left without any feelings of guilt.”

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Posted 7 years ago

“The service is fanstastic and the app is pretty straightforward and simple to use. Tailster keeps in touch every step of the way. You receive quotes from carers and you chose who you wish to meet before your dogs board.”

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Posted 7 years ago

“Tailster provided me with an amazing dogboarder. Linda was absolutely fantastic with my dog. She sent me great pics, regular updates, cooked his food and even got my dog off lead on his walks. I will definitely recommend Linda. Thanks Tailster”

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Posted 7 years ago

“Excellent and very reliable pet sitter who I am very confident will always give the best care for my pet”

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Posted 7 years ago

“the Website is easy to navigate and it was clear when the potential carers posted, the price and their details. It was easy to make a decision and to make arrangements with our carer. We much prefer this option to taking our cats to a cattery and will certainly use Tailster again. thank you”

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Posted 7 years ago

“I have used Tailster twice now, the website/App services are really easy to use and book one of your carers!! The added security of payments and insurance being arranged by Tailster gives you real piece of mind. A truly excellent service with vetted carers offering our pets a homely welcoming experience. Highly recommended.”

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Posted 7 years ago

“My dogs went to a home to home environment, Lucy the lady I borded mine with was absolutely brilliant updated us though the week will be using you again”

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Posted 7 years ago

“Good service, lots of potential carers for my dog. Loads of updates on how he was when we carried out a trial stay. Easy to use and has all the insurance in place that you would want.”

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Posted 7 years ago

“Found a brilliant puppy sitter, gave me peace of mind when I have to work :)”

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Posted 7 years ago

“Always happy with the service I received and great sitter”

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Posted 7 years ago

“Easy to use platform that connected us with great carers quickly. So far our two bookings have been great. Tailster gives us peace of mind when we have to leave our little Henry. Highly recommended.”

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Posted 7 years ago

“After being let down last minute for a cat sitter found this app put the ad up, 2mins later had an offer of a cat sitter. Fantastic service its going to be my goto place in the future.”

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Posted 7 years ago

“It was easy to use and I found the communication side of it really helpful. I liked the fact that it wasnt until I was happy with the carer and her profile/details that I needed to give out my numbers and address. It was really good to know that Tailster had vetted all the carers and that they manage the whole process incase something goes wrong. The carer I used went out of her way to make sure my cat was happy but Amy also made a big effort to find out how I wanted her to be looked after. It worked really well to suit me and my cat.”

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Posted 7 years ago

“They responded very quick kept in contact with me and made sure everything was ok definitely use them again”

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Posted 7 years ago

“Enabled me to find the perfect cat sitter in a safe way.”

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Posted 7 years ago

“I found a career for my dog in a reasonable time. As a thing to improve, the timing between the charge is done in my account and the moment the career receives it is extremely long ( I did the booking 5 months in advance).”

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Posted 7 years ago

“Thanks. Very good service.”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews