Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

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4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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0208 004 0860

Tailster.com 1 star review on 24th April 2024

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Tailster.com 5 star review on 3rd June 2023

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Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

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“Tailster provided me with the opportunity to find a reliable, trustworthy and professional pet sitter who went above and beyond what was required. I have peace of mind knowing my pet and home are being looked after.”

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Posted 7 years ago

“Found us a tailor made dog walker with the knowledge that our home will be safe along with the dog. And the Safepay system is great too.”

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Posted 7 years ago

“This app is amazing! I have met a nice cat sitter for my cats and will definetly be using again. The fact that you can track where your dog has been walked is fantastic also. Such a great app!”

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Posted 7 years ago

“The communication before we left was excellent and Kim who came to care for our cats was outstanding. We will have no hesitation in using the service again. Thank you so much”

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Posted 7 years ago

“I was really pleased with Sinem, she looked after our two elderly terriers really well.., they were happy & content when we came home, I'd recommend Tailster & Sinem to my friends & family.”

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Posted 7 years ago

“You matched us with the perfect dog sitter. Evan was brilliant. Maisie was well looked after and I would highly recommend Evan to anyone who is nervous about leaving their dog in his very capable hands. I would certainly have Evan again to look after Maisie, cant rate him high enough. Thank you Tailster for putting me in touch with him.”

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Posted 7 years ago

“Friendly fast reliable service”

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Posted 7 years ago

“I have used Tailster before twice in fact and am more than happy to recommend them to anyone who is looking for a dog or cat sitter I rate them 5 out 5 well worth giving them a try”

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Posted 7 years ago

“Id never used an App before when looking for a pet sitter, however i stumbled upon Tailstar & im very glad i did. It was easy to use & within minutes of advertising for a pet sitter on their website i had several sitters to choose from with various prices. After a few days or so & a call from Tailstar staff to put my mind at rest i choose a sitter for my cat, and paid the agreed price. When returning from my 2 week holiday, Tailstar then asked if i was happy with the sitter etc, which i was & the sitter was paid by BACS via the app. A very smooth app which is now my first choice next time i or my mates need a pet sitter!”

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Posted 7 years ago

“From start to finish the process was easy an very informative will be using Tailster again”

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Posted 7 years ago

“Fantastic service, fantastic set-up/website/app. Easy to use, reassuring and simple. Would recommend to anyone and will definitely use again!”

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Posted 7 years ago

“Easy to use and very safe in terms of payments. I use it everytime!”

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Posted 7 years ago

“Tailster.com found us the perfect dog walker! Lenka at the laughing dog club is absolutely amazing, she sends me texts, pictures and videos of how my dog Ruby is enjoying her walks, I am so happy with this service.”

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Posted 7 years ago

“I needed someone quite urgent and no other similar app could help. Both time I used careers have been great to Canela and she has always come back home very happy. Changed my credit card details and they contacted me straight away to get that updated. The whole experience was great highly recommended!”

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Posted 7 years ago

“Very easy to use. Good to know money was paid after satisfaction & completion of the job”

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Posted 7 years ago

“Superb service, arranged excellent care at short notice using Tailster, gave complete peace of mind”

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Posted 7 years ago

“I am very happly. Eleanor and her family at Walkies with Kyra were brilliant. Willow was a very happy dog when she can home.”

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Posted 7 years ago

“Tailster was recommended to me by a friend. I've found it so far to be extremely professional, and so easy to find an amazing carer for my dog. All around great experience. Thank you Tailster!”

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Posted 7 years ago

“My carer Sinem was fabulous. Very caring and attentive. Very concerned with the cat's welfare. Super efficient and adaptable. She is just amazing.”

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Posted 7 years ago

“Tailster enabled me to take my first trip in over five years (the length of time I've had my dogs) by using their website to find the perfect carers. The communication and ongoing support from Tailster filled me with confidence as did the excellent carers I found here. Thank you to all involved for giving me a new freedom”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews