Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

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“Tailster is so easy to use and does everything for you. It was my first time using it and I'm really happy with the experience. Really easy, got a carer straight away and she was really friendly and professional. Definitely using again.”

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Posted 7 years ago

“I really like the peace of mind with their insurance. I have found a good carer through their company and it was easy to use. Didn’t get 5 stars as a few tweaks could be made: Easier on app to contact same carer again for a quote (sitting) For sitters where there is an issue, ie multiple cancellation of appointments would be good to have a route of escalation to report them The dogs ages to go up automatically after a year etc. They are still on the ages we sign up with- this is very small. This has just been added as an improvement idea. It is a good service to get a lot of different carers access to quote.”

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Posted 7 years ago

“My 2 dogs stayed overnight with Joy & had lots of walks , kisses & cuddles. I received photos & updates throughout their stay which was very reassuring . I wouldn't hesitate to book with Joy & Tailster again.”

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Posted 7 years ago

“Tried Trustedhousesitters which was a total waste of money. Found a cat sitter real quick on Tailster, she is now becoming a regular to sit for us. My cats have been so happy when we came back. Easy to use. Can only highly recommend!”

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Posted 7 years ago

“Great system easy to use really happy”

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Posted 7 years ago

“Easy to search for the things you want, be that walking, sitting or boarding. Painless booking process and easy to arrange and talk to your pet carer”

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Posted 7 years ago

“A great way to find someone I can trust to walk my dog, within a few hours I was in touch with someone local and suitable whom my dog loves! Highly recommend, will be using for all future dog walks required when I need the help. Easy to set up an account, pay the dog walker and peace of mind knowing they are insured. Thank you”

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Posted 7 years ago

“Found a lovely family at very short notice. I felt relaxed knowing the people had been checked and the app helped us keep in touch, and track walks.”

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Posted 7 years ago

“Brilliant easy service”

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Posted 7 years ago

“Wonderful service and very personal - will definitely use again!!! ❤️👍😁”

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Posted 7 years ago

“I am so glad I found this website/App. I know exactly where my dog is being walked and even get pictures. I have been matched with a lovely girl who walks him, and I have the added confidence with the contact and th insurance given. Would definitely recommend.”

Tailster.com 5 star review on 30th January 2018

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Posted 7 years ago

“as first-time users we found tailster a really easy to arrange pet-sitting for our holiday, and will definitely use it again for our next trip!”

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Posted 7 years ago

“Found a very nice lady to look after my pooch. Love the flexibility! Will use again for sure.”

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Posted 7 years ago

“Tailster has enabled us to find a great carer for Margie on 2 separate occasions. Once at very short notice. Cannot fault the service!”

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Posted 7 years ago

“Amazing service. Very Very happy with Paul. Lovely man. Buddy really enjoying his walks and personal taxi service. Great communication via, phone, app and photos. Best decision ever made as Buddy is a head strong 4 year old boxer boy.”

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Posted 7 years ago

“I was able to quickly find a great walker within 24hrs on a wknd via Tailster -- very convenient!”

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Posted 7 years ago

“Brilliant app to use, trustworthy dog walkers with good experience.”

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Posted 7 years ago

“Easy to use website but a lot more important than that. I have found a carer for my dog which I trust and who my dog obviously loves. I didn't think I would find someone as knowledgeable, experienced and caring but I have found that person via Tailster so thank you.”

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Posted 7 years ago

“Tailster just makes the process of moving to a new area and finding a trustworthy and backed dog walker easy. The payment process is so much easier too and makes it easy to engage between two people without any fuss or hassle.”

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Posted 7 years ago

“I got to go on holiday and leave my cat in safe hands- the whole process was straightforward and great value.”

Tailster.com 5 star review on 24th January 2018

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews