Tailster.com Reviews

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

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4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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0208 004 0860

Tailster.com 1 star review on 24th April 2024

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Tailster.com 5 star review on 3rd June 2023

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Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

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“After a long and tiresome search to find weekly boarding for our beloved GWP's, Tailster came to the rescue. The ease of finding a carer, coupled with their walk information and photos, is extremely reassuring. Our first visit to a potential boarder was all that was required to put our minds at ease. Highly recommended.”

Tailster.com 5 star review on 11th September 2017

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Posted 7 years ago

“"\"\\\"Great app, I've found pet carers really quickly, I was really happy with them and have been using the app for a while now. Recommended to anyone who needs help with their pets!\\\"\""”

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Posted 7 years ago

“"Trustworthy and honest with no upfront fees makes the site affordable for pet owners to find a local pet sitter who have already been checked out prior to receiving reasonable quotes. Advice on meet and greet helped to factor in final decision. Would recommend Tailster to other pet owners. One happy multiple pet owner!"”

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Posted 7 years ago

“Very easy to use and put in touch with the great dog walker in our village. Quick response to queries on email by Tailster team”

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Posted 7 years ago

“Easy to use and found Hannah who was a great cat sitter”

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Posted 7 years ago

“How have I not heard of tailster before?! It's a god send!”

Tailster.com 5 star review on 8th September 2017

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Posted 7 years ago

“Very happy. Simple to use and easy to book a cat sitter.”

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Posted 7 years ago

“When a dog boarder, that I had booked 6 months in advance, let me down 2 weeks prior to us going on holiday I found Tailster online and put on a request for a quote and within 24 hours I received a really competitive quote which I decided to proceed with and booked my dog in for 15 days of boarding after having done a meet and greet with the carer. So easy! Also, when I had to extend my dogs stay with the carer due to unforeseen circumstances this was dealt with efficiently and without any problems at all. A very positive experience, I will definitely be using Tailster again!”

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Posted 7 years ago

“A very professional service,gives you peace of mind!”

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Posted 7 years ago

“Easy, quick, trustworthy, great carers and peace of mind. Newly acquired kittens looked after twice - all booked really late in peak holiday season yet tailster delivered both times and I had a choice of carers. I have already recommended tailster!”

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Posted 7 years ago

“Decent app, some minor things that make it a little confusing (payment process once your booked) but found a really nice person to walk our dog!”

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Posted 7 years ago

“it gave me complete confidence i could trust both the website and the carer. the carer was themselves brilliant and left me with complete confidence my two dogs would be well cared for. this is the first time i have used a service like this and will definitely be using again alongside a very high recommendation from me”

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Posted 7 years ago

“Great service and easy to use. Ensures pets' safety. Met lovely and trustworthy carer who genuinely cares about dogs. My dog felt relaxed and comfortable with her. Highly recommend their services.”

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Posted 7 years ago

“All went well”

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Posted 7 years ago

“Very professional and friendly service. Katie, who looked after my pets was polite, punctual and did a good job. We will definitely be booking through Tailster again.”

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Posted 7 years ago

“I joined Tailster as i didn't want to leave my Fur Babies in a cattery...I found it so easy to use and it has the added bonus of insurance and emergency pet care included along with other things...I had some brilliant quotes from knowledgeable carers who had a clear love of animals...The carer I chose was amazing and she took such good care of my cats whilst i was away...I will definitely be using Tailster again, highly recommend and a great service...Thankyou 😀”

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Posted 7 years ago

“It is a pleasure to deal with Tailster.com. The staff are friendly and efficient and able to cope with changes in plan, dates without hassle. It is possible to make part payments in advance to spread the cost over a period and it is also very reassuring to know that your pet is insured and will received the attention of a vet should the need arise. Going on holiday is a much happier experience when one knows that the family pet is also happy and in safe hands.”

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Posted 7 years ago

“What a fabulous company. ❤️ My boys had a lovey stay at Waggie Tails. It was like home from home 🐾”

Tailster.com 5 star review on 5th September 2017

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Posted 7 years ago

“Without Tailster I may not have found the most wonderful carers for our whippet Wilf - now when we go on holiday or out for the day I have complete confidence he is having as good a time as us!”

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Posted 7 years ago

“Super slick, friendly and professional. Communication is brilliant. Will defintely use again. Thank you!”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews