Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

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4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

Anonymous

106

Anonymous

Anonymous // 01/01/2019

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“great experience, hada very happy cat when we got home, thank you Daisy”

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Posted 7 years ago

“I am very impressed with Tailster.com. Excellent set up and very efficient. Would definitely recommend. The carer we chose was fantastic. She kept us well informed of how our cats were doing throughout our time away and was very quick to return our keys afterwards. It felt like nothing was too much trouble for her and I felt 100% confident that my cats were in safe hands.”

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Posted 7 years ago

“Excellent app highly reccomend. Easy to use lots of selection and great service”

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Posted 7 years ago

“Tailster helped me find a local carer for my dog to stay with when we went on holiday. I was updated each day with pictures and tracked walks so I knew not only was he being taken care of but was settled in too,allowing me to relax and enjoy our holiday. Communication is really easy through the site and the insurance gives great peace of mind too!”

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Posted 7 years ago

“Tailster is very open, people have an opportunity to ask for what they need and for the carer to respond accordingly. It is also well organised administratively and the website always works, and efficiently records.”

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() - Posted 7 years ago

“tailster saved me from putting my cat in a cattery that she hates, came home to a very happy cat, thank you, easy, stress free service!”

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Posted 7 years ago

“Very happy with the app/website. Our career was perfect! Did everything we wanted and looked after our dog fantastically. Kept her safe and comfortable and took her on tracked walks and sent updates over the weekend. We are over the moon after finding this service and can now go on holidays with our minds as was knowing Penny will be safe. I just hope the carer will be willing to do it all over again in the future. Very pleased with the service and the payment facility.”

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Posted 7 years ago

“Great website - easy to use, safe and straightforward.”

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() - Posted 7 years ago

“As a pet carer, tailster has really helped me to get set up. They do all the marketing for you and you're also conceded by their comprehensive insurance. Most of my business has been through tailster and I'm very pleased with the service so far!”

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() - Posted 7 years ago

“We have used Tailster on several occasions now and have always come away very satisfied with the experience... The site is straight forward and easy to use. Both the site and the carers we have have used have been very helpful and kept us informed each step of the way.”

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Posted 7 years ago

“I used tailstar to find a cat sitter. The service was great. I could a number of quotes and the process was very straight forward and I was very pleased with the sitter I got.”

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Posted 7 years ago

“The carer was very professional and offered a good service, which I would recommend. However, I have not given the company five stars as the website/app and booking system is confusing and hard to navigate.”

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Posted 7 years ago

“Easy to use, quick responses and successfully found and used a wonderful dog sitter. Would be using this site again in future.”

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Posted 7 years ago

“Vicky is so lovely with Molly & Oz. She treats them as her own & while they are with her they are no 1 priority. The emails from Tailster & texts & pics I receive from Vicky are a daily reassurance while missing your loved ones & help hols gonwithout worry. Can't recommend Vicky at Snuggle Paws enough. No regrets & every intention of using her again. Thanks Vicky xx”

Tailster.com 5 star review on 17th March 2017

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Posted 7 years ago

“This is a very useful app....made it easy for us to find a suitable carer for our dog who was a rescue and had a few issues!”

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Posted 7 years ago

“Easy to put a post up, including pictures. Got a quote from a really nice person quickly and saved loads compared to kennel fees.”

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Posted 7 years ago

“Iv looked on a few web sites previous to Tailstar, and non have compared. very easy to use and set up Simplicity is the key for people who don't really use the internet extremely happy with the service, and wouldn't be without my Dog Walker who is excellent and I know my Dog is in safe hands and trust worthy I have passed this site on to all my co workers and friends who have pets, its hard to find someone you can trust with your beloved pets and I for one would not leave my Fur Baby with anyone. more than happy with the site and my walker is one in a million thanks Carole”

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Posted 7 years ago

“Great service Tailster is providing. I've managed to find a great dog walker for Hugo. The regular updates, pics and video's are an added bonus. It's also really nice to be able to see where he has had a walk with the tracked walk app. Even though we're really happy with our regular walker it's nice to know that Tailster double check each week before payment is made and that the customer is happy with the service. Would highly recommend :-)”

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Posted 7 years ago

“very much a home from home, for our dog Murphy, who really enjoys his holidays as much as we do!!!!”

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Posted 7 years ago

“Brilliant way to get my cats looked after. Safe secure and easy app”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews