Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

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4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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0208 004 0860

Tailster.com 1 star review on 24th April 2024

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Tailster.com 5 star review on 3rd June 2023

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Tailster.com 5 star review on 6th May 2023

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106

Anonymous

Anonymous // 01/01/2019

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“Very easy to use, good number of quotes and peace of mind as the money doesn't get sent to the cater until you are back and confirm their job. App is great.”

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Posted 7 years ago

“So happy to have this service! Knowing my fur babies have a few nice afternoons out each week means I can focus on my work and come home to a house that isn't destroyed! Such happy dogs!”

Tailster.com 5 star review on 2nd August 2017

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Posted 7 years ago

“Quick easy and if your stuck they're so helpful”

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Posted 7 years ago

“Seems a great service. All caters are vetted though only their word for it. I would of liked more photos and updates. I didn't receive any via the app itself so I think that could be a condition of a booking. I did receive text messages but only after I'd texted first. made a condition o”

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Posted 7 years ago

“First time I have used a cat sitter, tailster found me a suitable cat sitter and it was extremely easy to liaise arrange and pay the sitter, very happy with the service provided will definitely use tailster in future”

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Posted 7 years ago

“Easy to use service allowed us to find a local carer who was fantastic. First time leaving our Labrador has left us with no concerns of leaving him again in the future.”

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Posted 7 years ago

“The app is really easy to use, I found a cat sitter, and she looked after my cat very well. You dont release payment until after you are satisfied with the service.”

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Posted 7 years ago

“Great service, really happy with the level of service and information received.”

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Posted 7 years ago

“I was at a loss as to who could look after my dog while on holiday, when I discovered Tailster, what a great service. A young lady called Bethany walked my dog while away, she was caring and professional, I will definitely be using Tailster again, thank you.”

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Posted 7 years ago

“Using tailster was a positive experience for me as I was very nervous about leaving my dog as it was her first time away from home”

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Posted 7 years ago

“Using tailster has been very easy and the carer they found us was brilliant with our dog! Great, thankyou!”

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Posted 7 years ago

“The service I have recieved from Sami has been excellent. She has been responsive and able to provide me with the service I require.”

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Posted 7 years ago

“Such an easy process, knowing that we had insurance and someone to call if there was a problem gave us piece of mind. The person who looked after our cats was fab and we will definitely use Tailster again!”

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Posted 7 years ago

“So easy to find somebody to look after my doggy at the last minute by using Tailster. The carer was absolutely fantastic and gave me regular updates. I received a very chilled hound at the end of the day!”

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Posted 7 years ago

“This was my first time using Tailster for dog boarding. I can honestly recommend their service. I had lots of quotes to choose from and found an absolutely tremendous boarder.”

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Posted 7 years ago

“We had planned a get away for july and the family we had planned to leave our kitten with had to cancel our arrangement suddenly. We had a week to go and nowhere to leave our Simba. I tried a few catterys but was not too keen on leaving him in a cage for 10 days. I happened to stumble across Tailster.com by fluke while searching other catterys and thought why nit give it a go. Id rather leave him with someone at their home than a cage in a cattery. It felt more personal to me than business so i created a small profile and the messages started pouring in. A recieved a few that to be honest had no chance in hell, there was no communication or reassurances just a price quote messaged. Then we came across a genuinely amazing sitter for our simba. She had previous experience with a ragdoll cat so that was a plus. But we still had our question marks about wether it was a good idea leaving him with a stranger. So we asked if we could bring Simba with us before hand just to ask a few questions and see how well simba would adapt to the new enviroment. She was amazing, her set up was amazing. Best choice i ever made.”

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Posted 7 years ago

“Tailster is easy and advertise and book. We have just relocated and finding someone we could trust to come into our house and look after our girls was made so easy and straightforward. We have found the most wonderful cat sitters. We feel like our girls are in the best hands and know if anything was to happen when we wernt there they would be well looked after and any nessasty treatment given. Will defiantly use again.”

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Posted 7 years ago

“So easy to use, excellent service, loved the updates while I was on holiday. Will definitely be using tailster next time.”

Tailster.com 5 star review on 28th July 2017

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Posted 7 years ago

“Helping me find dog carers in the local area :)”

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Posted 7 years ago

“Easy to use, efficient, and of course gave me access to a wonderful carer for my cat! Tailster also give peace of mind and are highly efficient. Thanks!”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews