Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Anonymous

Anonymous // 01/01/2019

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“Our walker Aoife is incredibly helpful and very proactive.”

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Posted 7 years ago

“Really easy to use website and can always contact someone with any queries and the carer that I found for my dog Oscar (Liz from Happy Tails) is absolutely fantastic. I would definitely recommend her to anyone and feel so relaxed when I now come to work knowing that Liz is going to see him during the day. Great service all round.”

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Posted 7 years ago

“I loved being able to see the reviews and pictures. It was also really lovely having the update on the route my doggie was taking”

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Posted 7 years ago

“Met a great carer who is great on the app”

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Posted 7 years ago

“Easy to use app and very efficient service. Thank you”

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Posted 7 years ago

“Tailster was so easy to use, and having the app makes it even better. I would definitely recommend this site to anyone that needs dog boarding. I felt so comfortable leaving my dog with the sitter”

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Posted 7 years ago

“The dogs were relaxed and content when we returned and behaved well for the carer. Would happily use again.”

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Posted 7 years ago

“The carer for my dogs was absolutely lovely unfortunately my dog got an eye infection the day I was leaving but the carer was very competent and did all the eyedrops and medication whilst I was away so I was very happy”

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Posted 7 years ago

“Quick and efficient. I only had a day and a half notice for a dog sit and got 4 responses within 12 hours. Great service”

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Posted 7 years ago

“I’m very paranoid about house and dog safety / security - but tailster has been awesome and diggs loves his new walking friend who is very friendly and social - highly recommend the site”

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Posted 7 years ago

“Very pleased with the service we had, the sitter was excellent will definitely be recommending tailster to family and friends”

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Posted 7 years ago

“Amazing team, made my trip so much more relaxing, knowing that my little ones were well looked after and covered by their insurance. Will definitely use it every time I’m abroad! Than you”

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Posted 7 years ago

“Our dog walker of two years had to move City, and within 24hrs I was connected with the most amazing dog walkers on Tailster! Great site, thanks”

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Posted 7 years ago

“Really easy to use. The cat sitters available gave me a price and I could view there profile.”

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Posted 7 years ago

“The Tailster team were very helpful when I needed them and I was very pleased with the service. All of the carers I have interacted with have been friendly, professional and helpful as well. It’s a clean, easy to use website which makes everything a bit less stressful. And the app is a brilliant way to keep in touch on the go! 100% recommend Tailster over similar sites.”

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Posted 7 years ago

“Easy to view the different catsitters in my location and set up a request. App very easy to use and communications with the catsitter are monitored by Tailster. Method of prepaying is good - meaning no cash is handed to the catsitter and only paid once you confirm the service was carried out satisfactorily. Will definitely use this service again!”

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Posted 7 years ago

“This is a really simple app to use, speedy and easy to follow. The request for a dog walker was answered very quickly in my case and our messaging easy to follow. Nifty little 'your dog is now walking ' doofah. You could almost play games on it :)”

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Posted 7 years ago

“I appreciated the support from the app team, who noticed I had got stuck in creating my first booking and rang me to answer any questions I had. The DBS and identity checks Tailster do reassured me. Tailster do take 15% of what you pay as a fee, and this does drive up the price (or decreases what the carer receives).”

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Posted 7 years ago

“Really easy to use and fast answer”

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Posted 7 years ago

“It's like Airbnb for Pets... Great service when you find the right person... More flexible than a dog walker...”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews