Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

Anonymous

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service provided by Tailster. Definitely recommend them.”

Helpful Report

Posted 7 years ago

“I have now used Tailster twice to arrange care for my cats! Both times it has been excellent and easy to post an advert. I have been able to communicate with potential carers with ease.”

Helpful Report

Posted 7 years ago

“I feel safe leaving the care of my cats with someone booked through Tailster”

Helpful Report

Posted 7 years ago

“Easy to use and found a great cat sitter.”

Helpful Report

Posted 7 years ago

“Very easy to use. Gets results fast.”

Helpful Report

Posted 7 years ago

“Extremely happy will use again”

Helpful Report

Posted 7 years ago

“Very poor communications. To telephone and actually get through requires 3 or more phone calls. Asking a question requires limitless patience as the question is very rarely answered. Payment is taken at booking but the payment going to the carer can take up to 10 days to be received. Consider this extremely poor service. Will certainly not be using again. Solution make sure there are enough employees to answer the phone or reply to emails, answer the questions asked and sort out the payment quickly and efficiently”

Helpful Report

Posted 7 years ago

“Very convenient to connect with reliable pet caregivers”

Helpful Report

Posted 7 years ago

“I am really pleased with the care my cat received. I have no hesitation in recommending Tailster to friends and family”

Helpful Report

Posted 7 years ago

“Updated website would be good. Not intuitive”

Helpful Report

Posted 7 years ago

“Easy to use and very handy finding a carer last minute. Each time I have used one of your carers they have been friendly and looked free my dog well.”

Helpful Report

Posted 7 years ago

“I was able to find an excellent cat sitter at very short notice. The checks and balances offered by the site are a great reassurance.”

Helpful Report

Posted 7 years ago

“Great app, the team is always there to help you and the carers are great!”

Tailster.com 5 star review on 22nd May 2017

Helpful Report

Posted 7 years ago

“Quick and easy to use”

Helpful Report

Posted 7 years ago

“Very professiona, quick answer always present.”

Helpful Report

Posted 7 years ago

“Tailster provide a secure and trusted environment to find the right person to look after your precious pet, utilising lovely local people that I couldn't find directly, but providing a "big company" sense of assurance - thanks for making life much easier for when we need help!”

Helpful Report

Posted 7 years ago

“The walker I have found on tailster is absolutely brilliant. However, the app very frequently malfunctions including 'tracked walks' not occurring properly or at all and it continuously crashing when trying to view/make bookings, see photos etc.”

Helpful Report

Posted 7 years ago

“tailster helped me find a very good boarding for my old dog!”

Helpful Report

Posted 7 years ago

“Easy to use with great cat sitters available!”

Helpful Report

Posted 7 years ago

“Our carer Jessica was great with our little dog. She has been very professional and exactly what we were looking for. The website is easy to use there was no problem with payment . We have already booked our second booking!”

Helpful Report

Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews