Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Anonymous

Anonymous // 01/01/2019

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“It works!. It is simple and a great help when we need to leave our pets.”

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Posted 4 years ago

“Good service and will be using it when we go away for the holidays again. Only negative was that the first carer I booked cancelled on us two weeks before we were going away for Christmas, and it then took several hours for me to be able to get in touch with Tailster to place another ad for a carer. The customer service following this incident was quite good, however, so I will take this incident as a 'one-off' and will be using Tailster again. The second carer we found through Tailster was amazing.”

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Posted 4 years ago

“Finding a sitter was super easy, received multiple quotes within a few hours and had everything sorted in the same day. However, the app needs some work and is not user friendly. The web browser version is practically unusable. Best to get the app and have some patience...”

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Posted 4 years ago

“Really easy to use, found a sitter very quickly at competitive price. Will be back!”

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Posted 4 years ago

“You can be confident using Tailster for reliable and friendly pet care. The website is informative and the online booking system is simple to use. Overall I was delighted with the service from Tailster and from the carer. Couldn’t have asked for better.”

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Posted 4 years ago

“This was very useful when we needed a cat sitter over Christmas. It was easy to post asking for a sitter. We quickly recieved multiple offers, and the sitter was great. All very easy and cheap.”

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Posted 4 years ago

“Bailey stayed with Karen on Christmas Day. Everything was great and he was so relaxed when we picked him up. Certainly will use Karen again as she so understanding of Baileys needs.”

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Posted 4 years ago

“Great site to find local dog sitters. So glad I found Tailster”

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Posted 5 years ago

“Great site - we found a lovely person to cat-sit for us.”

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Posted 5 years ago

“I found tailster to be the air bnb of dog care. It’s perfect for people like us who love having a dog but need the odd ad-hoc care from time to time when we go on holiday. I found the app to be a little clunky and outdated but will definitely use again in the future.”

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Posted 5 years ago

“As a working mum of four with health issues, walking my dog is often difficult. Thanks to tailster.com, that difficulty has halved. We now have a wonderful walker who does ‘the afternoon shift’ (and gives me the chance to hoover without my Pupster attacking the nozzle!) Thanks Tailster. I happily recommend you to any dog owner.”

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Posted 5 years ago

“Emma took excellent care, very satisfied”

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Posted 5 years ago

“We have used Tailster quite a few times over the years, with mixed success. One carer didn't bother to turn up for our initial meeting and one carer was completely unprofessional and didn't come to our house on all of the days we had booked her. On the flip side we have had a couple of good people who have been caring and provided a good service. The site is easy to use and is a great tool to connect with local people in your area. It just may take a couple of go's to find the right person.”

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Posted 5 years ago

“Great sitter my cat was well looked after highly recommend”

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Posted 5 years ago

“Great app, which saved us when we needed a pet sitter last minute”

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Posted 5 years ago

“Really good app. Lots of offered to look after our cat and the person we chose was great and did an amazing job. Would recommend and will use again”

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Posted 5 years ago

“The woman who watched my dogs was amazing. I am glad Tailster helped me find her.”

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Posted 5 years ago

“Very Good! Easy to use and the Tailster team is available to help.”

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Posted 5 years ago

“I used Tailster for the first time and was impressed by how easy it was to use the service. It was very quick to input all my details and requirements and I received quotes from sitters fairly soon after.”

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Posted 5 years ago

“Through Tailster we found Bella who looked after our 2 cats for a week and gave us daily photos and updates. We felt happy in the knowledge that our cats had insurance and vet treatment if necessary and meant we didn't worry at all. Would highly recommend.”

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Posted 5 years ago

Tailster.com is rated 4.9 based on 1,316 reviews