Tailster.com Reviews

Name: Tailster.com
Rating: 4.85

4.9 Rating 1,316 Reviews

98 %

of reviewers recommend Tailster.com

Company Reviews

Metrics

Info

4.9

Based on 1,316 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0208 004 0860

Tailster.com 1 star review on 24th April 2024

Anonymous

Tailster.com 5 star review on 3rd June 2023

Anonymous

Tailster.com 5 star review on 6th May 2023

Anonymous

106

Anonymous

Anonymous // 01/01/2019

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“Charlie got first class attention and care - and most importantly a lot of fun with this wonderful pet-loving family. Highly recommended.”

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Posted 7 years ago

“a really seamless , easy to use process ! worked really well and our dog sitter Sarah was just great !”

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Posted 7 years ago

“Tailster make it easy by doing all the work and our experiences have been fabulous with us feeling really happy about how our dogs were being looked after! Thanks so much.”

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Posted 7 years ago

“I've been really happy with tailster. After making my first booking with a great dog walker I received a call from The staff at tailster- it's nice to know there are people behind the app! I like being able to see the route that my dog has walked and some pictures too which you get with every tailster walk.”

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Posted 7 years ago

“Easily found the perfect career for our puppy branch ! He had a fab time !”

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Posted 7 years ago

“Easy to use, got great service. Felt safer than just hiring a stranger with no affiliations.”

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Posted 7 years ago

“Excellent service! No fees for owners trying to get carers/sitters or walkers. Very easy to use and felt safe by knowing the carers are verified”

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Posted 7 years ago

“Professional, efficient and very courteous. Excellent carer for my precious dog.”

Tailster.com 5 star review on 10th May 2017

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Posted 7 years ago

“Great service as the person I selected to look after my cats was excellent, a genuine and caring person. I will definitely use this service again!”

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Posted 7 years ago

“Great vetting procedure as the lady who looked after my cats while I was out of the country was exceptionally good and a genuinely good person who loves animals. I will definitely use this service again.”

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Posted 7 years ago

“This app is great. As soon as you've made your booking Tailster do the rest and sort payment each week. The team are always at the other end of the phone if you have any problems too.”

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Posted 7 years ago

“It was an easy process to book a sitter and made my mind calm, didn't have to worry about my cats at home while we were away.”

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Posted 7 years ago

“Karen was absolutely brilliant with smudge, very genuine dog lover and kept us up to date with sending pics to us while we were away, we would gladly recommend her to other people wanting their dog looked after”

Tailster.com 5 star review on 8th May 2017

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Posted 7 years ago

“simple process. Great day for Lawson, who came back happy and exhausted LOL. One suggestion though is to allow single date bookings for dog day care as the system currently only has ability for recurring day per week option, so liaised with dog sitter to arrange the single day. Jo”

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Posted 7 years ago

“They found me a dog sitter during a difficult time spitting up with my wife.”

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Posted 7 years ago

“Brilliant app. Brilliant service. Really helped me out as I have recently seperated from my wife and I was worried about my dog being on his own while im at work.”

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Posted 7 years ago

“It's really easy to use and we had a great experience with our dog carer - she really looked after our pup!”

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Posted 7 years ago

“Friendly, polite, helpful staff. Relatively decent mobile app that needs some tweaks. Great choice of dog walkers and your dog is insured for any injury if you book with Tailster. Some work required on linking dog sitting when you go on holidays with pre-booked dog walks as I was still getting emails to put down how many dog walks I had even though my dog was with the dog walker the whole week.”

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Posted 7 years ago

“Quick and responsive. Great communication.”

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Posted 7 years ago

“This is a great app to find a loving carer for your pet. We have been very happy with our carer Ashiela who looked after our cat Rocco amazingly.”

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Posted 7 years ago

Tailster.com is rated 4.9 based on 1,316 reviews