Tails.com Reviews

Name: Tails.com
Address: 23 Sheen Road, London, United Kingdom
Rating: 4.63

4.6 Rating 1,423 Reviews

92 %

of reviewers recommend Tails.com

Company Reviews

Metrics

Info

4.6

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our dog, Willow, has always been a very fussy eater but she loves the tail.com dry food. If she’s getting a bit fussy again, we pop a bit of water on it to soften it as she loves it that way. We’ve also recommended Tails.com to some of our dog owner friends.”

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Posted 6 months ago

“My dog Poppy loves her biscuits.She has stopped limping since eating the food designed for her.she has lost some wait .And has a lot of energy.”

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Posted 6 months ago

“We have great interaction any questions we have are responded to, it is so easy to change the order either up or down that includes delivery dates as well, we find the pricing is reasonable. The delivery is spot on. Well done to Tails.com”

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Posted 6 months ago

“Very handy, dog munches down all the food and loves the treats.”

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Posted 6 months ago

“Great value delivered to my door. Both my dog and my puppy love the kibble mix. Empty bowls everytime. I was nervous of doing tails order in case my dogs weren't fans but I need not of worried. They adore it. They are healthy and happy and I am over the moon that they're on food tailored to them.”

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Posted 6 months ago

“My dog is 11 years old and I didn't think she woukd take to new food, but the vet told us she was overweight , with her arthritis in her legs I felt guilty so tried to source new food for her, but my pet shop could not get what I want and it was extremely expensive. Tails came up when I searched and I thought this is going to be expensive but to my surprise it was very reasonable and the the offer off a cheaper bag to try and free tasters was brilliant. My dog loves the food and has lost weight and is like a puppy again when taking her on walks. Thank you Tails”

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Posted 6 months ago

“The house eponym, William Flagg Homer, tailscom custom e r' ser vice ''8O5 [41O ''56 OO P h 'one Num be. r was a wealthy Boston merchant. The house was built for him and his wife, Adeline Wellington Homer, to use as a summer residence. ] Their daughter Agnes married Boston cotton merchant William E. Stowe who built the stick style Stowe House in Belmont to the west of Homer House”

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Posted 7 months ago

“Tails.com has made my two dogs very happy. I was struggling to find something that my Border Collie would eat. Since changing to Tails.com she can’t wait for her food. I love the fact they get the right amount of food for their breed and weight. I highly recommend Tails.com”

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Posted 7 months ago

“Max loves the meals so much. Tails.com listens to what he likes. We started to add a small spoon of wet food to the dry. Max eats everything immediately . Tails.com automatically reduced the size of our dry food showing the animal's welfare is paramount.”

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Posted 7 months ago

“Soo incredibly happy with tails food! Not only has it helped my frank loose weight but getting free monthly treats for him to try before I buy is just a bonus.”

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Posted 7 months ago

“Hoagy loves the Tails.com food and treats. The trays really smell nice when you open them and Hoagy is usually around our feet whilst we prepare his meal. Tails are very flexible and we can easily amend our order to suit ours and Hoagy’s needs. If i have 1 complaint it is delivery, sometimes even when we have advised we will be away e.g. holiday providing suitable delivery dates our delivery has still arrived whilst we are away. Fortunately we have great neighbours and a Ring doorbell.”

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Posted 7 months ago

“Many ways to change, re plan, re organise & change dates of orders. Every delivery exceptional. Well packed. Nothing missing. No issues whatsoever. Time after Time DELIGHT & FULL.”

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Posted 7 months ago

“Excellent food and excellent customer service”

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Posted 7 months ago

“Excellent service, the price is good ,delivered on time ,iv never had to return enything back I'm very happy to use tails.com”

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Posted 7 months ago

“Bruce is a very fussy eater but since he has been on tails he clears his bowl. Price is find is brilliant and have never had cause for complaint”

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Posted 8 months ago

“Volcanologists also refer to airborne tailscom custom e r' ser vice ''8O5 [3O8 ''OO 4O P h 'one Num be. r fragments as pyroclasts. Once clasts have fallen to the ground, they remain as tephra unless hot enough to fuse into pyroclastic rock or tuff. When a volcano explodes, it releases a variety of tephra including ash, cinders, and blocks. These layers settle on the land and, over time, sedimentation occurs incorporating these tephra layers into the geologic record.”

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Posted 8 months ago

“Started using Tails dry food 2years ago after our puppy went on hunger strike, refused MANY store brands, wet or dry and someone gave us a month free to trial it (see below). Turned out it was due to his sensitive Poodle stomach which Tails can cater for specifically. He seems to love the chicken. We love the convenience of delivery and customer service have been relatively quick to respond and helpful via WhatsApp. HENUSRRTV”

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Posted 8 months ago

“We think the whole service is brilliant. Delivery is always on time, sometimes delivered before due date. Prices are really reasonable. Tilly really enjoys the food dry and wet. She also loves the treats.”

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Posted 8 months ago

“Coco loves her kibble and treats from Tails”

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Posted 8 months ago

“This really works with tailor made food. My Freddie has never had such superb food that suits him. The price is ideal. Very happy with the service which includes repeat order without having to remember. He has pancreatitis which makes this company so good at getting his food right for him. Shall definitely continue getting tails food.”

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Posted 8 months ago

Tails.com is rated 4.6 based on 1,423 reviews