Tails.com Reviews

Name: Tails.com
Address: 23 Sheen Road, London, United Kingdom
Rating: 4.63

4.6 Rating 1,423 Reviews

92 %

of reviewers recommend Tails.com

Company Reviews

Metrics

Info

4.6

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Tails.com 1 star review on 6th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cure my twin puggies from upset tummies”

Tails.com 5 star review on 21st May 2020

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Posted 4 years ago

“My Juddy has been in the past a fussy eater but he loves the selection of wet foods especially the gravy 😁We mix it with the dry kibble for abit of crunch for him to help clean his teeth Great value for money brilliant services My only trouble is I never tried them sooner 👍🏻 He’s healthy and Happy He Loves meal time”

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Posted 4 years ago

“It’s so easy to order, change delivery if needed and the team are great at answering any queries.”

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Posted 4 years ago

“Tails is amazing! So helpful and my dog loves his food and treats!”

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Posted 4 years ago

“You know when the food is coming and he will not runout and most of all he is happy so that make me happy”

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Posted 4 years ago

“Rosie loves her Tails food but, we just get way too much Biscuit , need to knock 2 weeks off the next order to make it right!!!Tails are very good and always reply quickly to queries and put it right.”

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Posted 4 years ago

“Delivered on time, in the right quantity and dog likes it...”

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Posted 4 years ago

“Lulu loves her food and she is so healthy on it too. It’s great that you can change wet food selections and also alter deliveries to suit. Best thing I did signing up for this food!”

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Posted 4 years ago

“Great quality food that keeps my old girl bouncing around like a puppy at feeding time. Not the most economic option but quality often bears a price”

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Posted 4 years ago

“Thrilled with Tails.com. Best thing we ever did was to get both our dogs on their food plan. Happy dogs and happy owners. Delivery is spot on. Well done to the team.”

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Posted 4 years ago

“Far too much biscuit Millie only needs half the amount supplied”

Tails.com 4 star review on 17th May 2020

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Posted 4 years ago

“Brilliant service always and my patch loves the food. Wouldn't use anybody else”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Happy with the service and the help with Woodys diet”

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Posted 4 years ago

“Very happy with the service,I like the fact I can cancel a months supply when I need too.”

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Posted 4 years ago

“Never had any problems with tails and love the flexibilty of being able to change deliveries when needed. Oatie loves his kibble x”

Tails.com 5 star review on 15th May 2020

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Posted 4 years ago

“It has been great to have Tails delivered to our door, especially now with lockdown due to coronavirus. Our three dogs really love their Tails food, and they all look so healthy, soft and glossy coats too!”

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Posted 4 years ago

“Buster loves his food from Tails. Com He has a combination of wet and dry food, which he enjoys. Tails. Com has been a godsend over the last few months while we have been in lockdown. They provided there usual good service, so getting food for Buster was one less worry.”

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Posted 4 years ago

“Very happy with the service I receive from Tails.com. Never had any issues at all and can change my order as often as I want.”

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Posted 4 years ago

“My dog is very happy and the service is very reliable”

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Posted 4 years ago

Tails.com is rated 4.6 based on 1,423 reviews