“I am leaving this review because this is now the 3rd time in 28 years I have used Cribbs .I cannot thank them enough. The most recent time I used them was over the last 2 weeks ,the Dalston branch .Mary was our lady who took care of us .She was the most kind , gentle , open, honest, helpful , empathetic person to have around us at our time of grief , loss,shock. Mary made the whole process a gentle time .She never asked us to stop asking the many questions we had. Her hugs were needed and we felt so safe leaving our friend in her care .While we were waiting to go in to see him , she went to check on him and we heard her say Goodmorning to him , as if he was asleep . He looked so well and had been cared for so kindly .I have found this personal touch with all 3 funerals over the last 28 years with Cribbs .We also went to Beckton to sort out the orders of service , the 2 young ladies were so helpful and patient with us .No one was ever rushing us .We met Marcus who had done our other 2 funerals ,sadly wasn't able to do this one ,already been asked for again , but he still came to say hello to us .We had Toppy as our lead on the day .A wonderful balance of empathy , leadership and direction for us all , and gentle humour; much needed for us at the time as it was wonderful to hear laughter with us , Toppy and Mary , on a difficult day. We were put at ease and Mary and Toppy felt like part of the family and friends because of this.The orders of service were lovely , the staff let us choose everything we wanted and they sorted out our music we had chosen .These undertakers -Cribbs -are devoted to the people in their care - dead or alive .I know it is a vocation , not everyone could do their job . But I do hope they get the recognition they deserve .So that's the customer service ! The funeral was the price we had estimated .The quality of everything was perfect , no shardy offices , viewing rooms etc.All clean and fresh .Thankyou so much Mary and Toppy for making our journey peaceful and respectful.I hope we don't have to for a long time , but Cribbs are who we will always use.So please don't ever change yourselves . Thank you xx”
“Thank you to all at the Debden branch for your help and guidance in arranging Dads funeral. Very professional but also very caring, nothing is too much. Denise thank you for your patience and Marcus and his team for looking after us all on a very sad day.”
“T.Cribbs & Sons at the Cranham Branch officiated at my mother-in-laws funeral two days ago. From the first contact, to the last contact they were exceptional. From assisting with the planning, the coach and horses and cars, and everything in between. The standard of service, and professionalism is beyond words. The staff made the day a perfect day, and I cannot thank them enough. Truly, thank you.”
“I lost my partner Phil very suddenly last year. I had never had to organise a funeral before and went to Cribbs on recommendation from a friend who had used them in the past. The service I received was wonderful from start to finish. I felt cared for too. They are an amazing team. I wouldn't hesitate to recommend them to anyone.”
“We had used Cribbs previously and had no hesitation in contacting them when our Father passed away in March. They were the absolute epitome of professionalism from the first meeting with Dawn at the Elm Park office who helped enormously with all the arrangements, flowers and order of service to Jack and his team who ensured the day went exactly as planned and were the very model of calm reassurance despite a torrential downpour at the graveside we really couldn't have asked for more.”
“A big thank you to all the staff in Benfleet for the care and support shown to us following our bereavement and particularly Maddox who guided us through everything.”
“This is a short note to express my gratitude and appreciation for the professional service from T Cribb, Head office Beckton. The staff were helpful, warm and knowledgeable and helped the transition of my sister seamlessly.
Special thank you to Paul, Ann; Amy for her print services and Jason who ensured all our requirements had been met.
I had always dreaded going into a funeral home but the Beckton office environment and décor calmed me down and I felt relaxed throughout my visits.
Finally, I would recommend that the Cribb do an exchange programme with their regional offices in overseas countries to understand their cultures.”
“Didn't tell me before hand that there was no concill plots ,had to pay an extra £2500 ,told me I couldn't have a headstone for a year so I'd have to have a cross,got to the grave to find that there was nothing to mark my mums grave,I'll be going to the coop.”
“We went to T.Cribbs in 2019 for my uncles funeral which was fantastic and beautifully handled. Sadly we lost our dad and have just had his funeral but once again we returned as we felt we would like the brothers together. Thank you so so much for everything.”
“Excellent service respectful dignified helpful every step of the way through the whole process I want to thank Dan for organisation Jim and the team excellent x”
“I Had my mother- in- laws funeral arranged and carried out by Cribbs in Benfleet, have to say it was carried out impeccably by the team at Cribbs. A very special thank-you must be said for Maddie who carried out all the organisation, and took us through the process.
Very big thankyou to all at Cribbs.”
“I would like to say a big thank you for the excellent service and kindness shown by Dawn and all the staff at Elm Park when arranging my mum's funeral.
On the 15th February 2024 we buried mum and the day went perfectly and mum had the send off she deserved.
Once again thank you”
“Thank you really doesn't seem enough and my family are forever in your debt. I want to say a massive thank you to both Denise and Bill at Debden branch, from the first phone call through to the day of my nieces celebration of life, and beyond Denise has been there every step of the way. Your compassion, kindness, empathy and hugs have been unmeasurable and we thank you from the bottom of our hearts. We also felt at peace in Cribbs, always made to feel welcomed, had all of our wishes met and generally couldn't have asked for more and we know our beloved Georgia was taken care off with the utmost dignity and respect. We would like to thank Toppy who was conductor on the day, he helped to make everything go smoothly and carried out all requests we had for Georgias final journey and the respect shown to us all really was heartfelt, again we felt so at ease with all the staff at Cribbs. So from all my family and I, thank you to everyone at Cribbs who helped to make a very painful experience bearable. Denise and Bill are honoury members of our family and will always hold a special place in our hearts xx
Kristie-anne, Carrie, Billie-jo and family x”
“We recently had our mums funeral on Monday 26th February.
They went above and beyond to make our mums funeral very special . We had horses and carriage for her and the attention to detail was phenomenal.. nothing was too much trouble and she was given an extremely dignified send off !
Thank you especially to Lesley , the coordinator who works at the Rainham branch . She was extremely helpful with delivery issues with our floral tributes. She is very professional but compassionate. Also a big thank you to Ed from the Benfleet branch , who too was extremely helpful with organising the funeral with ease . Thank you all so much .”
“Gostaria muito de agradecer a empresa pelos serviços prestados, tudo feito com cuidado e respeito. O André foi uma pessoa sensacional, nos ajudando muito nesse momento de tanta dor pela partida da minha filha. Gostaria de destacar ainda a agilidade e a competência como o serviço foi prestado. Muito obrigado a todos!”
“A very big thank you to Mary for her kindness and empathy. She was very helpful in guiding us to achieve a good send off for my friend. Whatever she is being paid is not enough. The whole process was very thoughtful to the point of Graeme and Mary coming to the home, as my friend is housebound to plan the funeral. On the day of the funeral, Graeme and his team were very attentive and this helped to make a very sad day go smoothly. Thank you very much.”
“There was a slight problem to start with but they rectified it and made good other wise I’d give them a five stars. Lisa helped us with every detail. Ben was excellent on the day and everything went perfectly. Derrick the celebrant was amazing in every way will definitely be using cribbs again in the future but hopefully not to soon 😂thank you cribbs from the Payne family x”
“cribbs and sons looked after my late mum eileen barton with great care and she had elvis presley and daniel o donnell to send her off to meet her hero elvis presley and i still miss her every day and their beautiful horses are showstoppers when ever i see them go pass my home ,i always bow my head as respect to the person who has passed away”
