SylvesterKeal Reviews

Name: SylvesterKeal
Address: Estate Road 2, South Humberside Industrial Estate, Grimsby, Estate Road 2, South Humberside Industrial Estate, Grimsby, North East Lincolnshire
Rating: 4.84

4.8 Rating 144 Reviews

99 %

of reviewers recommend SylvesterKeal

4.8

Based on 144 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About SylvesterKeal:

Commercial Kitchen & Laundry Specialists

Visit Website

Phone:

01472 352033

Email:

irene.keal@sylvesterkeal.co.uk

Location:

Estate Road 2, South Humberside Industrial Estate, Grimsby,
Estate Road 2, South Humberside Industrial Estate, Grimsby
North East Lincolnshire
DN31 2TG

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SylvesterKeal 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Ollie and Andy. Nothing too much trouble.”

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Posted 2 years ago

Thank you so much for such a positive review, your opinion matters to us.

Posted 2 years ago

“Charlie came to mend our dryer in the laundry. He was very efficient and polite. He kept us informed what he had done and left the work area very tidy”

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Posted 2 years ago

Thanks for the positive feedback I am sure Charlie will be pleased.

Posted 2 years ago

“Jake and Andy were great didn't disrupt us working and worked around us during service. Very clean and organised working also explained everything very thorough,friendly and just nice. Thanks very much.”

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Posted 2 years ago

Always here to help and thanks so much for taking the time to leave a review.

Posted 2 years ago

“Very happy with the prompt and efficient service. Worked completed by Craig Stafford to a high standard. I find the staff are always friendly and approachable both on the phone and in person.”

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Posted 2 years ago

Thanks for taking the time to leave a positive review, it matters to our team.

Posted 2 years ago

“All work done to high standard, very professional and friendly.”

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Posted 2 years ago

Thank you for your positive comments, the team will be happy to have helped.

Posted 2 years ago

“Fantastic service,great communication from both service members Enfield team”

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Posted 2 years ago

Thank you, our team work very hard to offer the best customer service.

Posted 2 years ago

“Andy and Jake where amazing and so helpful and explained and answered any questions I found them very knowledgeable and great fun to have on site Sam Coxall”

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Posted 2 years ago

Thanks Samantha, your positive feedback is very important to us.

Posted 2 years ago

“Had dishwasher installed and service, was great service, and fully satisfied with service, clean and tidy”

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Posted 2 years ago

Thanks, Gary for your positive comments, I will be sure to let the team know.

Posted 2 years ago

“Review for Service Manager James Burke. I just wanted to give some feedback on the amazing improvement to the customer service since James has moved into this department. We manager seven education sites in NEL area, so we need a company that can respond quickly and turn the issues around quickly as possible. Many Thanks to James and the Engineers. Martin Wellsprings Trust Estates Team.”

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Posted 2 years ago

Thanks for such a great review, your comments will be noted and passed on.

Posted 2 years ago

“Andy came to our site today and fitted us with new toilet roll dispensers, absolutely fantastic guy, nothing was to much trouble for him. I have dealt with holly for a few months now and I can honestly say she is an absolute dream to communicate with, no matter what I go to her with she sorts it in with in no time what so ever. both these are a real asset within the sylvester keal company.”

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Posted 2 years ago

Thanks so much for taking the time to leave such a positive review, the team always work very hard to please.

Posted 2 years ago

“5 brand new hand sanitizers fitted around the school site. Charlie was both professional & polite, very clean & tidy. Never have any problems with S.K. very highly recommended company.”

SylvesterKeal 5 star review on 7th October 2021

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Posted 3 years ago

Thanks for your fantastic feedback, the team really appreciate it.

Posted 3 years ago

“Excellent service by holly she has always communicated with and kept me updated when needed Especially today i received an order that i did not expect to get because it was apparently out of order but she managed to get it somehow so big thanks to holly and sylvesterkeal i will only use this company from now !”

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Posted 3 years ago

“Excellent service and quality of products. We’ve been using SK for a couple of months now and are extremely happy all round. Great value, top class products, and fantastic customer services- our rep is very helpful and nothing is too much trouble, telesales are fab and delivery is always on time. Wouldn’t hesitate to recommend”

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Posted 3 years ago

Thank you for your positive review, your opinion matters to us as we strive to offer the best customer service.

Posted 3 years ago

“Great service and friendly staff. Always willing to help to find a solution to any problem. Prices are competitive affordable. Products work great and installation of the one shot systems works perfect at giving the correct doses.”

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Posted 3 years ago

Thank you so much for your positive review, your opinion really matters to us.

Posted 3 years ago

“I have now used Sylvester Keal three times in the last couple of months. As a company they are very easy going - Sarah contacts me every week to see if I need anything but isn't at all pushy if I don't! They are keenly priced and deliveries always arrive on time or sometimes sooner than expected. When the wrong product was delivered it was collected the next day and the correct product delivered in its place. When they don't have the exact product in stock that you want they work with you to find an alternative that they do. Great service all round.”

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Posted 3 years ago

Thanks for your positive review your opinion really matters to us as our teams work very hard to deliver excellence in good customer service.

Posted 3 years ago

“Good service couldn’t ask for more goods Perfect”

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Posted 3 years ago

Thanks for your positive feedback it is much appreciated.

Posted 3 years ago

“Excellent on-line ordering service. Very good products. Sadly, and despite extensive 'fragile' making tape, the delivery company appear to have treated my four parcels like footballs - with a significant number of breakages”

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Posted 3 years ago

Thank you for your feedback, please accept our apologies for any inconvenience caused. The breakages you received are not acceptable and please be assured we have taken this very seriously with our courier partner.

Posted 3 years ago

“When the pandemic first started taking hold we, like others, were struggling to get our minds around what we needed to do to make our churches covid-safe. We approached Sylvester Keal, and they were able to help and advise. So we were well-equipped with gloves, hand-sanitiser and paper towel dispensers. We were grateful that they were willing to deal with our relatively small order compared to their other work, especially at such a busy and worrying time for everyone.”

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Posted 3 years ago

Your feedback is very important to us so thank you for taking time out to leave us such a positive review.

Posted 3 years ago

“I worked with Sylvester Keal on delivering a major Community Project, and can't fault their service and support. They researched the availability of the goods I was after and prices were very competitive. Arrival of my large order was speedy, and Sylvester Keal also advised & helped with storage. Throughout the project, I dealt with the sales team, the warehouse team, and a few other members of staff too. All were very helpful with my rather out of the ordinary requests. Both I and the organisation I used for delivering the items were appreciative of their courteous and efficient service.”

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Posted 3 years ago

Thank you for your positive feedback we are always here to help.

Posted 3 years ago

“good service”

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Posted 3 years ago

Thanks for your positive review.

Posted 3 years ago

SylvesterKeal is rated 4.8 based on 144 reviews