SWR Home and Outdoor Reviews

Name: SWR Home and Outdoor
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 656 Reviews

97 %

of reviewers recommend SWR Home and Outdoor

4.9

Based on 656 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Home and Outdoor:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@homeandoutdoor.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Home and Outdoor 5 star review on 25th October 2024

Mrs V Comparini

SWR Home and Outdoor 5 star review on 2nd August 2024

Mr J Rycroft

SWR Home and Outdoor 5 star review on 10th February 2023

SWR Home and Outdoor 5 star review on 16th January 2023

Mr C Edwin

SWR Home and Outdoor 5 star review on 3rd November 2022

Mr M Brooke

SWR Home and Outdoor 4 star review on 30th August 2022

Mr J Martin

Anonymous

Anonymous // 01/01/2019

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“Very good product and installation team very professional”

Helpful Report

Posted 6 years ago

“Overall,Good.Downsides were: despite the hype about quality in the Hormann brochure there was a fault in 1 panel of the garage door and for SWR directly 1 failure to return a phone call to discuss this.However,this was settled to our general satisfaction.”

Helpful Report

Posted 6 years ago

Dear Mr Kirkby Thank you for the feedback. We were disappointed to hear that you failed to receive a phone call, I have discussed this with the sales team to ensure that all calls are returned promptly, as this is very important to us. I am pleased to hear that the issue was resolved to your general satisfaction and if there is anything else we can do to help in the future, please do not hesitate to call. Kind Regards Lisa Bankole Director

Posted 6 years ago

“Spoke with Ross at your Hemel office. Ross could not be more helpful with a locked roller garage issue. He kept me informed of progress and returned calls exceptionally promptly. Exceptional customer service. You are very lucky to have Ross representing your business.”

Helpful Report

Posted 6 years ago

“First class service installers turned up right on time. Well organised + professional. Nice guys + very helpfull. Very pleased with your work.”

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Posted 6 years ago

“Good customer service responded to queries and quickly established right product for situation”

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Posted 6 years ago

“Overall job very good although would have expected fitters to clean the door afterwards and not leave oily finger prints on the door and rubber seal dirty.”

Helpful Report

Posted 6 years ago

Hi Mr Hayes Thank you for your response. all feedback is greatly appreciated and customer service is extremely import to us. I trust that everything has now been completed and you are enjoying the product. If you would like to discuss further Please give Scott a call on 01442 210741 and I will be happy to help. Thank you for your time.

Posted 6 years ago

“The bi-fold doors have opened up the living room.”

Helpful Report

Posted 6 years ago

“Within the first year of purchase of a Garage Door supplied by SWR, I found the need to contact their Support Group to make a repair to damage which was not a Warranty Issue. A Team arrived on time as agreed and made a repair in very short time in a most efficient way. These days it is very comforting to receive such excellent After-Sales Service. I have no hesitation in thoroughly recommending SWR”

Helpful Report

Posted 6 years ago

“Good showroom: Prompt, friendly, knowledgeable service, on time delivery and well executed installation by polite, personable, and efficient technicians. No hesitation in recommending SWR to others.”

Helpful Report

Posted 6 years ago

“Quality product. Polite & courteous install team. Prompt and efficient. From quote to install you did what you said you were going to do when you said you were going to do it. Thank you.”

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Posted 6 years ago

“Efficient, professional, friendly and knowledgeable. The installation team left us happy with the product and the site totally clear.”

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Posted 6 years ago

“Guys who installed our bi-folding doors were professional, polite, on time and did a great job. Great company will definitely use again.”

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Posted 6 years ago

“The whole exercise from initial sales showroom contact through site survey to actual installation was carried out with courteous efficiency by all concerned.”

Helpful Report

Posted 6 years ago

“What a fab team . Two experts & one young apprentice. By the end of the day I guarantee the young man would want to work for this company . Punctual: professional: polite & tidy . They even tried my vegetarian sausage sandwiches . Perfect .”

Helpful Report

Posted 6 years ago

“Cheerful and competent installers, in spite of rain throughout their visit. Kept us informed as to how they were getting on and demonstrated on completion.”

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Posted 6 years ago

“Good service in the showroom to help us decide. Door installed by an expert team. Door looks great - wish we had come to you years ago.”

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Posted 6 years ago

“Very quick contact made. Easy to visit and see product. Home visit easy to arrange. Very prompt service. Great installation from great team. Explained everything.”

Helpful Report

Posted 6 years ago

“Everyone we spoke to or met were friendly & efficient. This included the sales people when we called in, people on the phone & the installation teams. The fitters were tidy, polite, helpful and friendly.”

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Posted 6 years ago

“The guys were amazing. Extremely professional, thorough, tidy and nothing was too much trouble.”

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Posted 6 years ago

“Great showroom so you could see the products in the flesh. Good advice on what product to go for. Very reasonable price for a quality product.”

Helpful Report

Posted 6 years ago

SWR Home and Outdoor is rated 4.9 based on 656 reviews