SWR Home and Outdoor Reviews

Name: SWR Home and Outdoor
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 656 Reviews

97 %

of reviewers recommend SWR Home and Outdoor

4.9

Based on 656 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Home and Outdoor:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@homeandoutdoor.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Home and Outdoor 5 star review on 25th October 2024

Mrs V Comparini

SWR Home and Outdoor 5 star review on 2nd August 2024

Mr J Rycroft

SWR Home and Outdoor 5 star review on 10th February 2023

SWR Home and Outdoor 5 star review on 16th January 2023

Mr C Edwin

SWR Home and Outdoor 5 star review on 3rd November 2022

Mr M Brooke

SWR Home and Outdoor 4 star review on 30th August 2022

Mr J Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with installation of Hormann roller shutter door. SWR installers were friendly, polite and left site tidy.”

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Posted 4 years ago

“Excellent, arrived as planned and installed garage door quickly with no fuss. Clear verbal instructions and manual given for use. Extremely pleased.”

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Posted 4 years ago

“Arrived on time, completed the job promptly to a high standard of workmanship, cleaned up and then left. Excellent service.”

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Posted 4 years ago

“Bi-fold doors fitted very efficiently and with minimal disruption. This is the third SWR installation at our home - the standard of service and workmanship has been consistently high.”

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Posted 4 years ago

“Great product excellent staff and first class correspondence.”

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Posted 4 years ago

“Professional service”

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Posted 5 years ago

“We are coming to the end of a 3 year project and have a great front door & garage door which were both supplied from SWR and installed by thier amazing installers who definitely put the icing on the cake with thier communication, punctuality and knowledge of the products they work with. All in all I would have no hesitation in recommending SWR and thier aftercare service is great.”

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Posted 5 years ago

“Whole process from initial telephone call to garage installation was very good indeed. Many thanks”

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Posted 5 years ago

“Excellent service - very efficient and friendly chaps”

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Posted 5 years ago

“Very pleased with the awning and it's installation. The quality seems to be excellent and the fitters extremely polite, quick and efficient”

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Posted 5 years ago

“Good service and a very good product. We are very pleased.”

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Posted 5 years ago

“We have been very impressed with the service we received, from the visit to the showroom, the efficiency of the office team and the two installers. The price and the service have been far superior to other companies we looked at. This is a very well made product and the awning looks great. Can you bring the sunshine back please.”

Helpful Report

Posted 5 years ago

Thank you for the great review. We're delighted that you were impressed with our service and will pass your kind words on to the rest of the team. Hopefully, we'll get a bit more sun over the coming months! Kind Regards SWR

Posted 5 years ago

“Excellent service and installation of a quality product”

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Posted 5 years ago

“On time and friendly guys who very quickly installed the doors. I would use them again.”

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Posted 5 years ago

“Delivered and fitted earlier than anticipated. Excellent service. Polite and prompt.”

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Posted 5 years ago

“The SWR team were professional from start to finish, from helping us choose the design of our doors, through to installation. We are so pleased with the finished result. We would highly recommend SWR to everyone.”

SWR Home and Outdoor 5 star review on 12th August 2019

Helpful Report

Posted 5 years ago

“The whole process from enquiry through sales and installation was excellent. Communication was also excellent. The installation team were very friendly and explained what they would do and how long it would it would take. Once fitted, the team easily explained how the door worked and what to do if there were any issues. Great job!”

SWR Home and Outdoor 5 star review on 31st July 2019

Helpful Report

Posted 5 years ago

Hi Clive Thanks for leaving a review! We work hard to make the entire installation process as easy as possible for our customers so it's great to hear such positive feedback. Kind Regards SWR Team

Posted 5 years ago

“I give SWR 5* for the installation they did for my tenant's garage, from the quote to the completed job they were brillant and indeed understanding to the situation. After someone had dumped their garbage, oily car parts, soil and rubble into my garage following a previous break in, SWR still measured up for a new door despite the mess surrounding the entrance. The quote was well priced and the new door opens much more smoothely than the last whilst is good quality. The sales people were very nice and indeed they even took not only the old garage door but even the doorframe belonging to the tipper given I couldn't fit it in my car. Thank you SWR.”

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Posted 5 years ago

Good Afternoon Thank you for taking the time to leave such a positive review. It is our policy to take away old garage doors so delighted that you're happy with this part of our service. Kind Regards SWR Team

Posted 5 years ago

“conned me out of £95 call out ,made no atempt to repair my door motor just tried to sell me a new one”

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Posted 5 years ago

Hi We're sorry you are unhappy with our service. We do advise all customers before making the call out that there is a £95 charge even if the fault cannot be repaired. We take all complaints very seriously however so please email or phone us with more details of what happened and we'll investigate further. Kind Regards Alex

Posted 5 years ago

“SWR Installations fitted a Solidor entrance door for us. They were helpful, friendly and professional. The fitters (Adrian and Mike) were excellent. We are very happy with our choice of door and the fitting. We had a couple of minor things we needed them to sort out after fitting and the customer service was excellent!”

Helpful Report

Posted 5 years ago

Hi Tracy Thanks for leaving a review! We aim to meet the highest standards of service for our customers so very pleased to get such positive feedback. Kind Regards SWR Team

Posted 5 years ago

SWR Home and Outdoor is rated 4.9 based on 656 reviews