SWR Home and Outdoor Reviews

Name: SWR Home and Outdoor
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 655 Reviews

97 %

of reviewers recommend SWR Home and Outdoor

4.9

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Home and Outdoor:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@homeandoutdoor.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Home and Outdoor 5 star review on 25th October 2024

Mrs V Comparini

SWR Home and Outdoor 5 star review on 2nd August 2024

Mr J Rycroft

SWR Home and Outdoor 5 star review on 10th February 2023

SWR Home and Outdoor 5 star review on 16th January 2023

Mr C Edwin

SWR Home and Outdoor 5 star review on 3rd November 2022

Mr M Brooke

SWR Home and Outdoor 4 star review on 30th August 2022

Mr J Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m delighted with the electric garage door provided by SWR. The whole process was very easy and problem free.”

Helpful Report

Posted 8 months ago

“There was superb service from the team at SWR in Hemel Hempstead. Nicola Thompson arranged both the attendance at very short notice of Harry Marzec. Harry sorted the initial problem of the failed control unit, enabling me to use the electric function on the door. Nicola also then arranged for an electrician to attend the following day to replace the faulty part of the control unit.”

Helpful Report

Posted 8 months ago

“In general the service is very good. However they turn up to replace a control panel only to find that the engineers had been given a motor to replace. So I had to wait another three weeks for the fault to be resolved.”

Helpful Report

Posted 9 months ago

Hello Andrew Thank your for your feedback. We can only apologise for the unfortunate series of events which have led to an unacceptable delay. We will be investigating and will ensure that these errors do not occur again. We hope that you visit SWR again in future and we promise the experience will be back to our usual high standards of service. If you would like to discuss further, please email myself directly at chris.marsh@swrgroup.com and I will be happy to explain the results of our review. Many Thanks Chris Marsh SWR Group.

Posted 9 months ago

“Thank you. It was nicely manufactured and professionally installed”

Helpful Report

Posted 9 months ago

“After contacting a few companies to get quotes on 3 electric roller shutter doors it soon became apparent that SWR were a cut above the rest and they have a great showroom where you can view the product. The sales staff, Darren the surveyor, and the fitters Boe and Harry (Harribo) could not have been more helpful. Without doubt a professional company which has been trading for many years, an old fashioned service rarely found with great quality products. Thank you!”

Helpful Report

Posted 9 months ago

“Really pleased with our garage door result. What a lovely company to deal with. Very helpful and likeable explained everything and have made our lives easier. Thankyou.”

Helpful Report

Posted 9 months ago

“Great service from start to finish, everything was explained, no surprises and the work was carried out very professionally. Thank you”

Helpful Report

Posted 9 months ago

“Used SWR hemel a few times now ,, Always get a first class service from staff , plus the fitters are very helpful & nothing is to much for them,, A1 5* SERVICE ,, will use again”

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Posted 9 months ago

“Harry and Bo arrived on time and completed the well. They explained how it worked and overall I was very satisfied with the the job.”

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Posted 10 months ago

“Fantastic company. I have used this company several times now and they are just brilliant, from ordering to the final installation and such a very good price too. The staff are also really lovely - Amber, Harry and Bo are real stand outs for me.”

Helpful Report

Posted 10 months ago

“Friendly, personal service. Delivered and installed on time.”

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Posted 10 months ago

“I was really impressed with SWR, who were both helpful and professional throughout the process of replacing my garage door. I was offered various quotations for different doors to enable me to budget accordingly. The measuring up was thorough and advice helpful given on how to prepare for the installation. The order process was smooth and the installation scheduled quickly once the door arrived from the manufacturers. The installation team were well organised and had the new door installed in a couple of hours, leaving the area neat and tidy. Overall it has been a pleasure to deal with SWR and I would highly recommend them.”

Helpful Report

Posted 11 months ago

“Very user-friendly and efficient. The order even arrived sooner than I had expected”

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Posted 11 months ago

“Extremely happy with my new patio doors. They arrived ahead of schedule, were quickly installed by a competent team of fitters and they look fantastic. Delighted with the quality of the doors too.”

Helpful Report

Posted 11 months ago

“SWR are a company I trust and enjoy doing business with. Although the part I needed took a long time to arrive, once available the fitters completed the job efficiently and to a high standard as usual.”

Helpful Report

Posted 11 months ago

“The remote controllers on our garage door both stopped working. A team came out and diagnosed the fault and ordered a replacement part. As soon as it arrived another team came and fitted it with no problems. Call-out fee was paid in advance and there were no extra charges. Both teams were very efficient and helpful. We have had the doors for three years and SWR still look after their customers.”

Helpful Report

Posted 11 months ago

“I thoroughly recommend SWR for their service and prompt response, and for quality of the product. I had a double roll-over garage door from SWR, installed many years ago at previous house and so chose the same company after moving to a new address 3 years ago. Once again the service and response was excellent. They delivered the new door on my agreed choice of date. Recently, the movement had become a little irregular in the cold weather. They responded to my request for a service check immediately and corrected it within an hour of inspecting it. All the staff and installers were very professional.”

Helpful Report

Posted 1 year ago

“We went to the showroom and selected an electric roller shutter garage door. Price was excellent and included all fitting and removal of old door and parts. The fitters were very friendly and professional. Very happy with my new door! Recommended.”

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Posted 1 year ago

“Have used SWR twice for work on the house and garage. First activity was bifold doors that required modification to the home to install. All work was done in a professional and timely manner. Latest activity is the replacement of existing garage door with a new design. This involved removal and disposal of the old unit and frame and installation of the new unit. Work was done in a few hours by professional and friendly installers. They cleaned the site completely after completing the effort and insured that I was satisfied with the installation and clean-up, which I was. While SWR’s price was not the cheapest for what I wanted; the attention provided by the office and the quality of installation and installers and base product was worth the small difference in cost Have no concerns with using SWR in the future!”

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Posted 1 year ago

“From visiting the showroom to getting the quote to the insulation being completed a very professional service. Many thanks”

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Posted 1 year ago

SWR Home and Outdoor is rated 4.9 based on 655 reviews