SWR Home and Outdoor Reviews

Name: SWR Home and Outdoor
Address: 12 McDonald Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, Hertfordshire
Rating: 4.85

4.9 Rating 656 Reviews

97 %

of reviewers recommend SWR Home and Outdoor

4.9

Based on 656 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

SWR Installations Review - Reviews.io ⭐⭐⭐⭐⭐ Excellent service through sales, after-sales and installation. Courteous, efficient and quality product and installation.

About SWR Home and Outdoor:

SWR offer a first class Garage Door, Front Door and Awnings Installation service for both Domestic and Commercial customers throughout Herts, Beds, Bucks and London.

Visit Website

Phone:

01442 210741

Email:

sales@homeandoutdoor.co.uk

Location:

12 McDonald Way,
Hemel Hempstead Industrial Estate,
Hemel Hempstead
Hertfordshire
HP2 7EB

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SWR Home and Outdoor 5 star review on 25th October 2024

Mrs V Comparini

SWR Home and Outdoor 5 star review on 2nd August 2024

Mr J Rycroft

SWR Home and Outdoor 5 star review on 10th February 2023

SWR Home and Outdoor 5 star review on 16th January 2023

Mr C Edwin

SWR Home and Outdoor 5 star review on 3rd November 2022

Mr M Brooke

SWR Home and Outdoor 4 star review on 30th August 2022

Mr J Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleased with the service from SWR. Will use them again when the need arises.”

Helpful Report

Posted 2 years ago

Hi Mr Lavers, Thank you! Look forward to hearing from you again :) Kind Regards, SWR Team

Posted 2 years ago

“Very helpful and prompt responses from SWR Home.”

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Posted 2 years ago

Hi Mrs Stockton, Thanks! We'll pass on your kind words. Kind Regards, SWR Team

Posted 2 years ago

“Arrived by arrangement a day early and quickly fixed the problem.”

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Posted 2 years ago

Thanks for the 5-star review! Kind Regards, SWR Team

Posted 2 years ago

“Excellent service at the showroom and during the sales process. High quality product installed by high quality and professional fitters. I can thoroughly recommend SWR for entry and garage doors, which is what I used them for, although I imagine that they excel across the range of other equipment that they provide.”

SWR Home and Outdoor 5 star review on 8th March 2022

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Posted 2 years ago

“I had issues with programming my remotes, called but was not told the correct way to program the remotes. No choice but to book an engineer visit, £130 + vat. They canceled the 1st appointment which caused me some problems when the engineers arrived, I told them how I was told by their office to program the remotes, they told me that is wrong. They showed me how is done, took only a few minutes. Expensive visit. I did send an email to Nicole but so far NO reply. Shame. M.Shojaie 38 Parkside NW7 2LP”

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Posted 2 years ago

“Helpful and timely response to my service request.”

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Posted 2 years ago

Great to hear your're satisfied with our service! Kind Regards, SWR Team

Posted 2 years ago

“Five stars are not enough for Boe & Joe. Professional, polite and efficient are but just three words to describe the fitting of our garage doors. Thank you all so much for such a seamless operation.”

Helpful Report

Posted 2 years ago

Thanks for the great review. We'll pass on the kind words to Boe and Joe! Kind Regards, SWR Team

Posted 2 years ago

“We are very pleased with the new awning that SWR have supplied and fitted at our home. All the staff have been friendly, helpful, knowledgeable and have been been a pleasure to deal with. All queries and requests have been dealt with promptly. The awning itself looks very good but due to the weather we have not yet had much use of it.”

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Posted 2 years ago

Hi, It's great to hear you're so happy with our service and product. Hopefully the weather will improve soon. :) Kind Regards, SWR Team

Posted 2 years ago

“Exceptional work carried out by SWR team. Perfectly installed German garage door that not only looks good but also works well and very competitively priced. Thank you SWR, highly recommended company.”

SWR Home and Outdoor 5 star review on 16th February 2022

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Posted 2 years ago

Thank you! Garage door looks great by the way. ;) Kind Regards, SWR Team

Posted 2 years ago

“Reception and the site visit engineered very helpful and polite! Easy to communicate very frequently!”

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Posted 2 years ago

Hi, Thanks for choosing SWR and taking the time to leave a review. Kind Regards, SWR Team

Posted 2 years ago

“SWR is a good firm, professional.responsive and easy to deal with.”

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Posted 2 years ago

Hi, Thanks for the positive review and choosing SWR. Kind Regards, Alex

Posted 2 years ago

“Excellent communication with very helpful staff. The installation team were great and everything is working as it should. Many thanks.”

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Posted 2 years ago

Hi, Brilliant, great to hear you're happy with our service and product! Kind Regards, SWR Team

Posted 2 years ago

“We have used SWR to supply & fit our Hormann garage door and Markilux garden awning & side screen. At all times they have been so helpful & professional & we are delighted with their work. Recently we have had a minor problem with programming the door fobs & this has been promptly sorted by SWR. Their fitting teams and in-house personnel cannot be faulted. They respond quickly to queries & are always friendly. A pleasure to do business with. We won't hesitate to go back to them for other projects.”

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Posted 2 years ago

Hi Miss Rowe, Thank you for leaving a review. We try and provide the best service possible so we're delighted to hear you're so happy with your experience. Kind Regards, SWR Team

Posted 2 years ago

“excellent service”

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Posted 2 years ago

Thanks for leaving a review! Kind Regards, SWR Team

Posted 2 years ago

“From visiting the showroom, ordering the garage door, to final installation, the whole experience was fantastic. They managed our expectations of timings. The installation was tidy and efficient. I am really impressed with the service and will definitely be using SWR in the future.”

SWR Home and Outdoor 5 star review on 8th February 2022

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Posted 2 years ago

Hi, Thank you for the review! Glad to hear you had a positive experience. Kind Regards, SWR Team

Posted 2 years ago

“The product seems to be good quality so I’ve given two stars. Sadly the process of buying was less positive. We were originally told the delivery date would be early January. Excitingly, we were then told that it would actually be late December. But when the delivery date arrived we were told that the December delivery date was incorrect. And we were back to early January. When that delivery date arrived we were told that there was going to be a further delay. Eventually the doors arrived on the 26th of January. Obviously this involved quite a lot of disruption and expense as builders had to be redeployed and other tasks shifted around.”

Helpful Report

Posted 2 years ago

Hi Mr Beloe We’re sorry that you’re unhappy with how long delivery took. The manufacturers initially confirmed a December date but then delayed it due to unforeseen issues. We were in regular contact with the manufacturer to keep you informed but circumstances were beyond our control, unfortunately. We understand this was frustrating and hope you consider using our services again in the future. Kind Regards, SWR Team

Posted 2 years ago

“We are very pleased with the quality of our new Hormann front door. The fitters were very efficient, did an excellent job and left the site tidy.”

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Posted 2 years ago

Hi Mr Deem, Thank you for the positive review and we're delighted you love the front door. We'll pass on the good news to the fitters. :) Kind Regards, SWR Team

Posted 2 years ago

“The ordering was effortless, with all questions answered by the advisers promptly and pleasantly. I am also so glad that I opted for the installation service. The team were outstanding, flexible and courteous. They left the are spotless and I couldn’t be happier with SWR and the Origin Bi-fold doors and window. Top marks all round.”

SWR Home and Outdoor 5 star review on 20th January 2022

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Posted 2 years ago

Hi, Thanks for the kind words regarding our service and the installation team. Also, thanks for the photos - the installers look very happy with themselves... Kind Regards, SWR Team

Posted 2 years ago

“Unbelievable service from start to finish , kept us in the loop 100% and kept to the agreed schedule . Could not be happier with our new garage door and the service we recieved. Thanks again!!! The gents installing the door were very polite and great guys.”

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Posted 2 years ago

Hi Mrs Bristow, Glad to hear you're so pleased with our service! We'll pass on your kind words to the installation team. Kind Regards, SWR Team

Posted 2 years ago

“Quick and solid installation, the SWR team was spot on from the point when the door was ordered to the installation stage, Thank you”

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Posted 2 years ago

Hi, glad you're happy with our service! Kind Regards, SWR Team

Posted 2 years ago

SWR Home and Outdoor is rated 4.9 based on 656 reviews