SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Brilliant been using this for nearly 10 years and it does what it say it does..”

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Posted 6 years ago

“Switchboard free is a great service to use. It's easy to set up, has lots of useful features and the support staff are all really helpful if you need anything. I would highly recommend their services to anyone looking to sign up.”

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Posted 6 years ago

“SwitchboardFREE has been amazing for my business. The missed call alerts allow me to call back my missed callers so I don't lose any business!”

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Posted 6 years ago

“Superb staff”

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Posted 6 years ago

“Does exactly want I want it to, ideal for my business”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Great service, has been really good for our business. I have only spoken to the customer service team a couple of teams and they were very helpful and professional.”

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Posted 6 years ago

“SocialBox.biz has been using SwitchboardFREE for a short period of time as we are a start-up business. It has exceeded our expectations not only in terms of functionality but also in respect of the fantastic service provided by the staff. We would recommend SwitchboardFREE to any business or social enterprise new or in existence for years.”

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Posted 6 years ago

“Chloe, was the first person I spoke to at SwitchboardFREE right from the start she represented her company in a very professional manor, never getting tired of my endless questions and always getting back to me straight away. When it was time to move forward she managed to secure 5 golden numbers for our business she then set up my account up so it worked exactly as we needed even across the 5 numbers. Now she still keeps in touch and helps in anyway she can. I can't recommend her and SwitchboardFREE enough, if you are considering using them, no need to look around for other options if you are speaking to them, then you already have the best option in the market.”

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Posted 6 years ago

“SwitchboardFREEwas unbelievably helpful to me when I wanted a good call management to handle my clients. Zoe King was super helpful and was able to help me order for the most suitable number that will serve my needs. She consistently and effortlessly guided me all through to order my service with SwitchboardFREE. Zoe went above and beyond what most would do in her place. I am very happy with the services I have so far received from her as well as from SwicthboardFREE. I will not hesitate to recommend my friends to subscribe for call management services with SwitchboardFREE. Anytime in the future I may need something and SwicthboardFREE has it I will be subscribing from them.”

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Posted 6 years ago

“I have been using SwitchboardFREE for a while now and have found the staff very helpful when ever I have had an enquiry”

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Posted 6 years ago

“eQ Technologic (UK) Limited were looking for a flexible call management service to cater for a very dynamic mode of operation in the UK. The staff of eQ operate all over the country and the world from their base in Birmingham. To match this dynamic pace of business, a way to efficiently handle calls to route to appropriate people, whether in the office or elsewhere, was sought. eQ turned to SwitchboardFREE for the answer, taking out a comprehensive call handling solution, with the ability to configure incoming calls to route to the appropriate staff members' landlines or mobiles through the easy to use web interface. The set up was in minutes from taking out the subscription to having an operational service, including personalisation of the outgoing call messages and diversion of existing lines, delivering an immediate professional image to callers. eQ are also exploiting the additional benefits of free 0345 numbers to provide dedicated helplines to their Customers, thus enriching the Customer experience still further.”

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Posted 6 years ago

“SwitchboardFREE allows all the company directors to answer calls no matter where they are. If we are out on an event, customers can still ring us and we don't have to be sat at our desks to answer the phone. It is a really easy to use service at affordable prices with great support should something go wrong. I highly recommend SwitchboardFREE to any business that needs good, reliable phone service no matter if you’re on the go or sat at a desk.”

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Posted 6 years ago

“After being told about SwitchboardFREE by word of mouth, I have found them to be a fantastically easy firm to deal with. The staff are a pleasure, and I only wish they offered more services I need”

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Posted 6 years ago

“Since setting up South Tyneside Against Bullying 2 years ago at the young age of 15 years old, I launched my own anti bullying support network for young people. Now 2 years on we have launched a National Telephone Helpline for people to call, SwitchboardFREE helps connect victims of bullying and abuse to our fully qualified counsellors and advisors. The system you have is amazing it alerts us to any missed calls we don't pick up, tells us how many calls are queuing and it's very good for our service users, it's quick and simple with department selections, automated speaking and up to date hold music. It's also very good that we can use SwitchboardFREE to direct calls to our counsellors work phone.”

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Posted 6 years ago

“I have been using SwitchboardFREE for the past two years with my current business; I have also used your services prior to this with several other business ventures and campaigns. The flexibility with your services has allowed me over the years to manage my call structure very effectively. My job role means I am in and out of the office and office time is difficult for me to schedule. The flexibility of the service allows me to direct the call either to my landline, mobile or my receptionists at head office. Also, as I have only been trading with Concept Enquiries Ltd for the past 12 months, it was a great way to allow my calls to be managed during the start-up process. The system ensures that a call is never missed, details of the caller are logged and personable settings allow the system to be tailored to suit my industry and clientele. I already have and will continue to recommend your services to other business professionals”

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Posted 6 years ago

“We are a startup business, founded straight after university. SwitchboardFREE gave us a professional edge that competitors envy, and it's really helped us stay mobile doing what we do! Many thanks for your service, it has been brilliant and it will continue to be an integral part of our business!”

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Posted 6 years ago

“As someone who works from home, it is vital to present a professional image to my clients. SwitchboardFREE has been a great benefit to my business as it allows me to have a separate phone number for my business without the need to have a dedicated business phone line installed. This has saved me considerable money which I am able to pass onto my customers. The answer service and administration tools that SwitchboardFREE offer ensure I never miss a call and I can always check to see who has contacted me. I highly recommend them to any small business owner.”

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Posted 6 years ago

“We have used SwitchboardFREE as a service for 3 years now and absolutely delighted with the service and options that they offer. Being a small business it is vital to not miss that call and the flexibility of redirecting to different phones gives us the freedom to keep staffing costs down whilst maintaining our client service in real time. Hope to use for many years to come.”

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Posted 6 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews