SwitchboardFREE Reviews

Name: SwitchboardFREE
Rating: 4.90

4.9 Rating 1,064 Reviews

98 %

of reviewers recommend SwitchboardFREE

Company Reviews

Metrics

4.9

Based on 1,064 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very quick response and problem sorted almost instantly, good customer service”

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Posted 5 years ago

“Hannah provided me with exactly what I needed and I am very happy with the service.”

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Posted 5 years ago

“There are many systems out in the market for this type of service. However, the major difference with this product is that at every level you get friendly and flexible support from REAL people with massive commitment. The product is easy to use and 100% reliable but better still the people are so helpful and unflinchingly cheerful and creative.”

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Posted 5 years ago

“Hannah was easy to deal with, responsive and did everything I required to get what I needed. Thank you. Couldn't recommend you enough.”

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Posted 5 years ago

“very helpful service”

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Posted 5 years ago

“Our business is new to switchboard free so have yet to use a lot of the functions but so far the customer service has been exceptional and communication is very fast, the features in our package was the deciding factor over other providers.”

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Posted 5 years ago

“Not only is the service itself excellent, the people are brilliant too. I've been running support and customer service teams for about 20 years and haven't had better service anywhere than that I've received from Katie today (resolving an issue of my making!). Thank you Katie and the team, keep up the good work.”

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Posted 5 years ago

“The technology of this firm has come along brilliantly over the past year and they are very reasonably priced. Call recordings are an absolute bonus. Hannah is a brilliant support agent and responds after normal business hours.”

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Posted 5 years ago

“The service was excellent with Hannah giving us the confidence with advice that was second to none. Looking forward to going live and looking professional as we drive the business in 2020. Highly recommend 10 out 10”

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Posted 5 years ago

“Hannah was great very good to talk to she helped me out to set things up very good advise and service”

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Posted 5 years ago

“Hannah was great easy to talk to not pushy had some great ideas, I look forward to calling her in February”

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Posted 5 years ago

“Long time customer - great support”

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Posted 5 years ago

“Hannah was amazing! Thank you again.”

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Posted 5 years ago

“Excellent service and perfect for conference calls”

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Posted 5 years ago

“Switchboard Free a very good company easy to deal with and good value”

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Posted 5 years ago

“5 Star review goes to Hannah Welsh her service was perfect she was pleasant to talk to and very efficient at getting the job done. Thanks Hannah *****”

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Posted 5 years ago

“Amazing value, very professional and rapid response. I would like to thank Hannah W she’s a true asset to your company, extremely hard working and knows her stuff! Thank you for a excellent customer service experience.”

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Posted 5 years ago

“Good customer service, quick response, clear explanation of the product.”

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Posted 5 years ago

“SwitchboardFree is a fantastic service for our business. The help team are incredibly patient, helpful and efficient - highly recommend! :)”

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Posted 5 years ago

“I have been using Switchboard for the last 10 years and they are an outstanding company to work with. I have never had a single experience where the team has not gone the extra mile to ensure customer satisfaction. If you are not using them or never used them then you don't know what you are missing out on. They are very customer centric. Keep up the great work you are doing Switchboard team.”

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Posted 5 years ago

SwitchboardFREE is rated 4.9 based on 1,064 reviews